• Off topic

  159 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @browj2 You said "Stephen, the pessimist in me would say that your communication with Magix came from AI. My communications with Magix are through private messages to management? Stephen Forum Moderator
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland Hi I rarely use Takes or In/Out points, ie set a Range as I find they are tedious and increase my editing time My method is to put all the videos, and images if also part of the project, in the order required and use any combination of
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  Hi Frank go in to the program settings and see how many ASIO drivers you have. Then report back.  
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  I have two (+1 follow-on) questions: 1. Is the Video Deluxe Premium 2026 Project-file format compatible with Movie Studio Ultimate 2024? 2. If I purchase a 'new' license for Video Deluxe Premium 2026, will I be able to continue using Movie Studio
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @CubeAce Thanks for the QTM confirmation. I'd not spotted it before this problem arose and yes, it does open even without opening a project. Well, well, well. You learn something new every day, not always something interesting but ... 🙂 Just out of
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  Use of 'Record Output'
  Have lost the use of 'Record Output' in my Sound Forge 3. Is there an easy key sequence I do not know about? Is it easier to download a fresh app?
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony, Thanks for that. I've tried it on VPX17, VDL2026, Photostory 2026 and so far, no problems. To get the video to show up in the interface, you first have to Load an FX. John CB
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . I don't remember exactly, but I think that in version 17 they fixed a bug where at some point, in relation to version 16 . . . .   The times you see with reference to the image below, for VPX 16, are: = the timeline cursor
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  The audio cleaning tools in Sound Forge Pro itself are ancient. Probably older than in Sound Forge Audio Cleaning Lab which is based on Samplitude. I'm taking about 20+ years old. Thanks for that. Interestingly, SoundForge Pro 18 comes with "Noise
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Claude-Dijuste Hi Your question has been hidden as it is does not relate to the issue in this post. John EBForum Moderator    
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @ericlnz Hi I just googled "Video Pro X pc specifications" and the top page link in search took me to the page, yes your right, it's not easy to find at the spring sale page. Stephen Forum Moderator
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  @Steve-Smith Have you tried (from the manual): Reset window arrangement: If you have moved the windows around in Movie Studio, you can change them back to the original position using this command. (Keyboard shortcut: F9) AndyW  
• Off topic

  159 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @Christiaan-Deliaert @emmrecs Hi Tom This is something that has to be looked into as there are still ongoing issues in sales and communication. Could you please have your team look into Christians problem? Thank you Stephen Forum Moderator
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I wonder whether the error message you see is actually something of a "red herring"? As I understand it, when exporting any video files with the aim of creating either a DVD or BD, there must be some degree of re-encoding happening in
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen Hi . . . . When recording video it will not hold it's settings from the last time I recorded.  . . . just open the VIDEO EXPORT and then click OK before recording . . . . What are you trying to record, the screen, capture from a DV
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  Look at the ASUS range. But a lot will depend on what is available in your corner of the world.
• Photostory

  2 answers, most recent on 10/19/2025

  RE: free music to download
  I only use Magix a couple of times a year, after my holidays. The current show won't playback in full screen. Any ideas what I can do? Also, when I drag a file into the timeline, the timeline doesnt stay at the same point, but jumps, so I have to
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @me_again Hi Andy What does MediaInfo say the encoding format used in the original MOV files is? Shutter Encoder was the first one I tried to convert the Alpha channel files - there appears to be no setting for the Alpha channel encoding to
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi . . . . doesn't allow me to export Dolby Digital 5.1 audio . . . . In addition to @CubeAce comment re using Windows Media (WMV) file format, the AVCHD file export also supports surround sound, when VDL is set up correctly in
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  And now it is working in SF16. I have no idea how it is working now, but wasn't a second ago. My best guess is installing and trying SF18 fixed/changed something so it can work now. Anyway, thanks for the help and ideas.
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Here, I found this information: If you own a license of an older version of Vegas Pro, Vegas Movie Studio, DVD Architect, Sound Forge or Acid Pro and are trying to activate it, you will no longer be able to use the original activation
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Arie2929 @Tom_Sp Hello welcome I have now brought it to the attention to Magix of said users PayPal payment issues in the Vegas forum and lack of support. Stephen Forum Moderator
• Other products

  One answer, on 1/4/2026

  RE: [Closed] Sony Vegas Pro Error Code 24
  @wanya-Jackson Hello, welcome You are in the wrong forum, scroll down to bottom of page and click on vegas forum. This post will be closed. Stephen Forum Moderator