• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, so I tried it... here's where I'm at... I noticed those exe files where already in the Acid Pro 11 folder, but I backed them up by moving them in to a separate folder. Then I put the Sound forge audio_plugin_server into the new Acid Pro
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  Thanks for the tip SP. I went into the registry and deleted the Magix Low Latency 2016 ASIO key and rebooted. I removed the command to run in compatibility mode and my crashing problem immediately returned. Turned the run in compatibility mode
• Music Maker

  4 answers, most recent on 12/23/2025

  [Solved] System requirements for 2026
  I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Update.......in case anyone has encountered a similar issue.   It seems that the latest update of windows seemed to make this program extremely unstable, literally crashing everytime I changed or removed any 3rd party VST from a project. I have
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again @Marc-Goder @johnebaker @Manfred-von-Erlangen   I don't know about the latest driver but the one before kept crashing my photo editing package and had to roll back to the previous one before that. Still on that one.   Ray.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again, yes I have left it, for up to ten minutes... the fact that it crashed even Da vinci means it's not just magix. (crashes ie freezes up and sometimes closes) @Reyfox I did the search all it did was open a google search for the phrase, is it
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood I did notice that in the the VST/ReWire section of System Preferences that the Plug In Buffer preset box was blank, and there is an option to select Default (Best peformance), so was wondering whether this might be part of the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Task Manager is saying it's using resources, but the program is locked, frozen, That shows me that the program is organising or whatever. If it's crashed it wouldn't be using any resources. Have you left it for a few minutes in that state or
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Ntdll is part of Windows. A crash there is usually a driver problem. Windows 11 is currently so broken (thanks to the way Microsoft now develops software mainly with AI), that a recent update may cause this problem. This would explain why
• Music Maker

  7 answers, most recent on 2/22/2026

  LOST SOUND POOLS AND LOOPS
  MY HARD DRIVE RECENTLY CRASHED AND ALL MY DATA WAS UNRECOVERABLE. I RE-INSTALLED MAGIX MUSIC MAKER HOPING THAT ALL OF MY PURCHASED LOOPS AND SOUND POOLS WOULD AUTOMATICALLY POPULATE. BUT THERE IS NO DATA...NO PURCHASED AUDIO..NOTHING. IF ALL OF MY
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  I returned the SoundForge 18 purchase for a full refund. It wasn't just the Specralayers thing, the app itself was crashing everywhere. Magix support was no help at all (except to promptly refund my money). I have SoundForge 12 Pro since it came out
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  No new VSTs installed, I emptied all the VST folders.I copied the audio_plugin_scan_server files from SoundForge 18 without success, then those from Acid Pro 10 (which work perfectly), but version 11 still crashes.I'll have to go back to Acid Pro
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker  Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood It's okay. Standard background processes shouldn't be a problem. Maybe we can try something different. Which audio driver are you using? An ASIO driver? Does it make a difference if you switch to WDM or MME or does it crash as well? Be
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: [Solved] sound forge 17 wont open
  @Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
• Samplitude

  3 answers, most recent on 1/19/2026

  [Solved] Samplitude keeps crashing with ASIO4All
  This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  It is not crashing anymore. Everything is good now. 👍 Thank you SP. Please review my last post above 🙏 Hmmmmm.... "....Music Maker 2026 free demo version and use the file from it as this seems to work as @shkr mentioned above...." AH, I understand
• Movie Studio

  14 answers, most recent on 9/8/2025

  MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  Good day to you all,I've been for weeks waiting on responses from Magix support team with no response.The problem is I followed tutorials on a known issue with the software crashing on startup, deleting data in %appdata% and at the same time
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• Photostory

  3 answers, most recent on 3/19/2026

  Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  Hi everyone, I recently purchased Photostory Deluxe 2026 and Photo Manager Deluxe on March 11, 2026, but I am unable to install either program. When I run the installer, a window briefly appears on screen and then immediately disappears — the