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  • Movie Studio
    29 answers, most recent on 5/21/2026
    RE: Fonts not displaying; can't use certain style fonts
    @MovieEditorr Hi . . . . When I click Check mark the font changes to Arial... . . . Did you try setting the font and size before changing the default text ? This font works fine in VPX 17, I cannot test with 16 it is not installed on my laptop. I
  • Photostory
    One answer, on 5/9/2026
    RE: Program hang
    @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
  • Rescue Your Videotapes!
    No answers, created on 4/27/2026
    Video easy Rescue Your Videotapes! - serienummer al geregistreerd?!
    Hallo, Ik heb in 2019 bij Media Markt Utrecht een installatie DVD gekocht, in de aanbieding, geschikt voor Microsoft Windows 7, 8 en 10. Het betreft het programma "Red uw video's!"; een Limited Edition inclusief "Video Sound Cleaning Lab +
  • Movie Studio
    One answer, on 4/22/2026
    [Closed] render do not work
    Hello, I have a Vegas 22 and window 11 and I can't render. It freezes and doesn't start. I reinstalled it and did the following steps but it doesn't work:• .Reset the program to default settings by holding Ctrl+Shift during startup and selecting to
  • Movie Studio
    30 answers, most recent on 9/24/2025
    RE: No sound from combined files
    @Yoshinori-Tokuda Thanks, got it now. The audio imports OK on my laptop (no extra codecs installed; I do have VLC Player installed). MediaInfo shows the audio is AC-3. Exactly what program do you have, and what version is it? Help>About will show
  • SOUND FORGE
    13 answers, most recent on 8/8/2025
    RE: Can't register SF-7b even with the key
    Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
  • SOUND FORGE
    13 answers, most recent on 3/16/2026
    RE: SF11 is stable - SF13, 14, 16 fail.
    @WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
  • Movie Studio
    11 answers, most recent on 1/20/2026
    RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
    @emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates
  • Movie Studio
    3 answers, most recent on 7/24/2025
    can't register new computer
    Hi, I have bought and used movie maker 2023 on my old computer. I have a new computer but i can't create a activation code to activate software on new laptop. It give me error: Which means: "Error durning activation Activation wasn't successfull,
  • Movie Studio
    3 answers, most recent on 2/27/2026
    RE: MPEG4
    @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
  • Movie Studio
    9 answers, most recent on 8/14/2025
    MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
    Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
  • Movie Studio
    3 answers, most recent on 10/15/2025
    RE: Movie Edit Pro 2015 Plus on Windows 11?
    @david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to
  • SOUND FORGE
    4 answers, most recent on 9/20/2025
    [Solved] Soundforge Pro 18 automatically changing the sound of my files
    Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
  • Movie Studio
    15 answers, most recent 14 hours ago
    RE: Video Deluxe 2026 Plus
    @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
  • Audio Cleaning Lab
    4 answers, most recent on 4/17/2026
    RE: Magix Cleaning Lab 2013
    @Elaine-Burnett The tape deck is the playback device. With a right click on the recording button you can open the recording settings panel in Audio Cleaning Lab and you need to select the audio input there. Depending on how you connected the tape
  • Music Maker
    9 answers, most recent on 11/1/2025
    RE: Loads but wont run
    @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the
  • Video Pro X
    12 answers, most recent on 11/16/2025
    RE: Mapper
    @Verner-Nielsen Hi . . . . VDL still creates new folders in documents when VDL is started. It is wrong that I cannot have photos in documents that have nothing to do with VDL . . . . That is correct, the folder should be called Magix within which
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @AAProds Cheers Andy, you must have something on your system that I don't have on my laptop. I have nothing out of the ordinary I don't think - MPC-HC64, Lagarith, HuffYuv, UT Video Codec. Maybe a little less common is Hauppauge WinTV v10 and LAV
  • Photostory
    17 answers, most recent 14 hours ago
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
  • Movie Studio
    13 answers, most recent on 9/13/2025
    RE: Wich graphic card is better for Chroma Key effect ?
    @dan_lachance Hi . . . . Does it mean the graphic card cannot manage the chroma key effect ? If this is the case, then wich graphic card should do the job? . . . . The issue could be caused by one or more factors such as video format being
  • Other products
    One answer, on 12/22/2025
    [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
    (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
  • Movie Studio
    6 answers, most recent on 2/7/2026
    RE: Background app from Magix
    @me_again Hi Andy . . . . actually Firebird SQL Server - Magix Edition version 2.1.32.0) installed 17 July 2022, presumably with MEP 2022 . . . . Definitely not from MEP 2022, as @browj2 has commented this was dropped when MEP 2015 was released,
  • Music Maker
    16 answers, most recent on 1/12/2026
    RE: Midi keyboard not playing live
    @Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on
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