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Omg, that's terrible news SP.... thanks for looking into this and sharing the info though... good to know. I was hoping and excited that they may buy ACID PRO also and breathe life into it... but this is not the kind of life and $$$ I had in mind

Movie Studio

47 answers, most recent on 8/24/2025

[Solved] "Takes" functionality

Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all

Rescue Your Videotapes!

4 answers, most recent on 9/23/2025

Video easy Video Saver 8

I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3

Movie Studio

11 answers, most recent on 10/27/2025

RE: balance sound level to be equal from two cameras/sources on final edit

Rob, Currently in the gym I was so excited to see i had a reply This forum great for help vis folk like yourself..this should save me hours of manual shifting... appreciate you time Will try at home later Thanks Brian

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

SF has had the 'proxy' option for as long as I can recall and the default was always disabled. According to my experience and other user reports, it was usually not necessary until the later versions, starting around 14, 15 or 16? I would surmise

SOUND FORGE

7 answers, most recent on 1/31/2026

RE: Can't save sound recordings from vinyl rsestoration tool as mp3

Welcome to the Magix Sound Forge users community @Michael-Parton.What folder are you using for temporary files and record data (Options> Preferences> General)?Did you choose 'Save as> MP3" after the recording and/or restoration process? It

Photostory

3 answers, most recent on 3/19/2026

RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme

@beth-pritchard Hi . . . . keep getting 'The support request could not be saved' . . . . Magix have been having some problems with one of their Cloud providers, which have been affecting several programs, and services. Which program are you having

Video Pro X

10 answers, most recent on 8/10/2025

RE: [Solved] Programme freezes

If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most

SOUND FORGE

7 answers, most recent on 1/31/2026

Can't save sound recordings from vinyl rsestoration tool as mp3

This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

Problem solved! Well, I haven't tested it yet, but after contacting Boris FX support, they reset my license. In the next few days, I'll test to see if the reset worked and make sure to save a disk image in case it happens again. Thank you all for

Off topic

163 answers, most recent 10 hours ago

RE: Magix support has not responded to support tickets for months

I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved." Anyone

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

There seems to be no one home at MAGIX Support! I have tried following up on this issue but with no REAL support as my P3 license needs them to help resolve as even the BOT suggests prediciment is that only someone in support needs to help

Rescue Your Videotapes!

2 answers, most recent on 7/10/2025

[Closed] veg files wont open, message says no valid license (used for years)

Was working on a new and very time sensitive video and when I went to save my veg file, the timeline went blank and a message flashed that said I don't have a proper license to operate the program. I've been using it for many years now and this

Video Pro X

4 answers, most recent on 5/28/2026

RE: Video Pro X17 stuck at "Initializing movie"

Hello, thank you for your answer. I saved two window arrangements, same effect : the program hangs at "Initializing movie" when reopening. For the the record I have been using Video ProX since 2022 (X13, X16, then X17) I had zero issues until the

SOUND FORGE

7 answers, most recent on 1/31/2026

RE: Can't save sound recordings from vinyl rsestoration tool as mp3

This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_ suffix. Depending on how many auto saves have occurred while working on a

SOUND FORGE

8 answers, most recent on 7/1/2025

RE: Error while writing noise sample file! - Audio Cleaning Lab 4

hello all, in my cleaning lab 4, when i go to save my project to MPEG 2 or MPEG 4 i get this ....error while writing noise sample file. any ideas as to why? i got no help from magix service only that my titles were too long!! thanks for any help...

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Hi all, Small additional points: When I start creating the takes from all of the old material, they automatically show up in the standard Takes map. In the next step, when I trim and/or add effects to the take on the timeline, VDL automatically

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Thanks, SP and I hear you. But my worry here is that if I edit it a WAV and need to save it to a 192 kbps MP3, that SF18 is doing something screwy with it that isn't happening in (for instance) SF14. It was displaying other really strange behaviour,

Video Pro X

9 answers, most recent on 12/10/2025

RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

@JIM-MAXIM In addition to what @AAProds (Al) has suggested, I see from the image of the error report that the problem images are saved to your OneDrive. Use of any cloud storage service whilst editing, exporting etc., of video and/or image files is

Movie Studio

One answer, on 10/5/2025

RE: After clipping scenes from video and exporting scenes are not removed

@Allen4444 Welcome to the Magix user to user forums. Assuming you are working in Timeline mode, please tell us, step by step, the procedure you follow to delete the scenes you do not want. It sounds rather as if you are highlighting the scenes but

Movie Studio

7 answers, most recent on 7/26/2025

RE: VDL 2026 Crashing on Analogue Recording Stop

@CubeAce Thanks Ray, I'll induce another crash and save it. I haven't noticed any difference in the MXVs. On a couple of recordings the MXV had audio (I could hear it) but could not, for the life of me, get it to display the waveform. Then, on

Movie Studio

5 answers, most recent on 9/21/2025

RE: Menu Template problems

@jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should

Movie Studio

4 answers, most recent on 1/15/2026

RE: Objects in timeline not playing back video but plays back sound

@johnebaker The backup files should be in the same folder you saved the project to, use the date/time created to determine the latest version, and work backwards in time until you get a good one. John, they should be... but here, at least, they