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@stuart-cassie The program is attempting to install an older version of the C++ Redistributables than the one already installed on your system. This will not work. The installer does not seem to recognize that you already have a newer version

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

Hi Rob, It is not so easy. As I wrote I can download MEP2021 version from my account on MagixServiceCenter. But please note - in a meantime (12months) I've upgraded this version to MEP2022 for free. So my latest version is (was?) MEP2022. Today I

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

BTW: any responses to question one? Should a squeaky-clean version of VPX16 burn DVD-DL discs okay?

Photostory

2 answers, most recent on 4/27/2026

RE: Order Number removed by Moderator

@Theo-Min Confidential data, like order or serial numbers, should never be posted here. Hence, I have changed the title of your thread. Please state exactly which version of Photostory you have purchased, whether it is Photostory deluxe 2026 or

SOUND FORGE

5 answers, most recent on 11/30/2025

RE: Lost trust in SF.

@WhyB I mostly use version 12. It's pretty good. Later versions have a lot of problems with plugin integration, especially 15-17. I think version 18 has fixed some of those problems, maybe all. Simply register a new e-mail address for another SF 18

Music Maker

7 answers, most recent on 10/20/2025

[Solved] MMM 2014 fresh reinstall from website

The installer for MMM2014 downloads, but once it starts up, it just stops again with no error messages. The documentation claims it can be installed on vista/7 right through to win11. Am I wrong? Or is the windows version not the issue? I have a

Movie Studio

4 answers, most recent on 3/16/2026

RE: Updating / Upgrading present and future concerns

Most software that I know of have bug fixes with new versions.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does

Other products

One answer, on 3/2/2026

[Closed] Installion error on 23 vegas software

Ihave this problem installation Problem Description Application Name: VEGAS Pro Application Version: Version 23.0 (Build 302) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll

Audio Cleaning Lab

5 answers, most recent on 3/4/2026

RE: Download fails for Audio Cleaning Lab MX

@Martin-Sauser Check also out a trial version of Acon Digital Acoustica.

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason

SOUND FORGE

7 answers, most recent on 10/24/2025

RE: Not received product key against

@SP. Here's the answer from Magix Germany: "When purchasing a download version, the serial number is registered immediately upon purchase." @Amit-Kamble, As far as I understand it, You didn't purchase a download version, but a boxed version. You

Video Pro X

One answer, on 7/10/2025

RE: installation / current version and maintenance of the previous version

@Betovalle Hi. Normally the new version will uninstall the old version but any third party effects that still have a current licence should remain. Sometimes opening an old project in a new version makes it impossible to open that project in the

Music Maker

3 answers, most recent on 11/26/2025

RE: codice buono

@djicesound2 Penso che non dovrebbe fare alcuna differenza se inserisci il codice voucher nella versione 2024 o 2026. I Soundpool e i plugin aggiuntivi dovrebbero essere disponibili in entrambe le versioni. I think it shouldn't make any

Samplitude

3 answers, most recent on 5/12/2026

RE: Samplitude and Music Maker same VST Instruments?

I'm looking for the last (MAGIX) version of Samplitude Music STUDIO before going over to BorisFX!!!! Can anyone help?

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

Hi @tolkachovaa, all versions of SF-16 and 17 had issues with third-party VST 2 and 3 plug-ins.. Some were addressed in SF Pro 18 but as you are probably aware, there is no SF Audio Studio 18 version, nor do I expect there will be. I usually use

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach , L'installation de la dernière version V14 de Visual C++ pourrait s'avérer utile : https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 et X64) Same

Movie Studio

3 answers, most recent on 6/4/2026

RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1

@Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably

ACID

One answer, on 11/17/2025

RE: SessionBand Soul Jazz Funk 3 Loop Pack

@vernon-a Do you already have a version of Acid? You can try the trial version for free. It works for 30 days. This might be a better idea than to buy it outright

Photostory

17 answers, most recent on 6/9/2026

Unable to start Photostory de luxe 2025 and 2026 after changing comput

My old computer had Windows 10 upgraded to Windows 11 and it had Photostory de luxe 2025 which has been working well with version 24.01.223. I have changed the computer to a new one with Windows 11 and on it I installed Photostory de luxe 2025

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is