• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
    @dave-l nope that didn't work unless i've gotta shut down/restart tried a cd still not recording no idea why Be sure to enable Microphone Access for Desktop Apps at the bottom of these settings. The first switch is only for apps from the
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 In addition to what @Reyfox has written (I, too, would like to know which folder has to be deleted) in order to access the Magix HUB the user must log into it from within the app, in your case MS 2026 Ultimate. The login details are the same
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I have Unlimited and was reissued serial numbers for several applications including Premium. Unlimited adds the loops for 1 year. There is a coupon code for that which is accessed through the music store. I did not get the coupon code for Creators
• Other products

  No answers, created on 12/10/2025

  PhotoManager Deluxe - Editing/Deleting photos on NAS
  Hello, I have just purchased PM Deluxe after using the free trial. Although making progress on categorising my 8000+ photos (!), I am having an issue with editing or deleting photos from within the programme - the photos are stored on a Synology NAS
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator
• SOUND FORGE

  3 answers, most recent on 9/16/2025

  RE: Pitch Bending and Speed Distortion after closing file "Drunken VO"
  @matt_locker-01. To access the Compatibility option under Windows 11, right-click on the desktop icon for the program and go to Properties. See a screenshot from my installation of SF Pro 17 below; I would expect yours to look the
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  @Campbell-McMahan Hmm, ok. What is your default Windows playback device? I assume the driver wants to access it but can't, for some reason. You can try and install another ASIO driver, for example the newest version of ASIO4ALL. Press Windows key +
• Music Maker

  5 answers, most recent on 11/20/2025

  RE: MMM Unlimited - Loops Unlimited vs Soundpools
  Edice Unlimited obsahuje všechny funkce MUSIC MAKER PREMIUM a 12měsíční předplatné Loops Unlimited. Jako předplatitel Loops Unlimited máte přístup ke všem aplikacím MUSIC MAKER Soundpool a všem kolekcím Soundpool v obchodě In-App Store. Jak aktivuji
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi again, Rick. I found some deleted files in the recycle bin and restored one that I knew had glitches. I have taken a short excerpt here where two glitches appear: in the words "noob" and "mind you". Let me know if you can access the file. Many
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @SP. HI Sp. . . . . Music Maker Ultimate come with a commercial license . . . . That is correct for versions upto Music Maker 2024 with subscription. with Music Maker 2025 it becomes unclear, and Music Maker 2026 the wording changes to 'Access to
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator Mine does'nt show up
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.   Possibly, but I'm getting no satisfaction either
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Music Maker

  7 answers, most recent on 12/16/2025

  MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi, Yesterday morning and for the last week or so, Text-to-Speech and Speech-to-Text were not working due to an outage with MicroSoft Azure, provider of the service. It seems that service was restored in the afternoon. You don't need a
• Movie Studio

  4 answers, most recent on 10/29/2025

  RE: Magix HUB
  @GTF69 HI . . . . no folder must be deleted fortunately . . . . If no folder required to be deleted as per this Support article then, does this mean you were not logged in to the hub to access the services as per the Photostory article you linked
• Music Maker

  6 answers, most recent on 11/6/2025

  RE: Music Makerv226 Premium
  @Vadim-Gussarov Если программа работает очень медленно и каждый щелчок мыши обрабатывается несколько секунд, это может быть связано с индикатором текстового курсора. Вы можете отключить индикатор текстового курсора в настройках специальных
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Sorrento You have now created a second post which is wholly irrelevant to this thread. Hence it has been hidden. Please follow the advice you were given by @johnebaker following your previous post. Failure to do this may result in your access to
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @CubeAce Anyone can get the extended non commercial support. Ray, only if you jump thru one of three MS hoops: back up your PC to onedrive (500GB of data, I don't think so), install MS programs on your PC eg Bing, Edge or pay up, all of which is
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: [Solved] Speech to text
  @JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Bol Rob, recoding of, especially, old SD footage simply for easier access is not desirable. And unless you delete the source file, your video storage requirements will increase dramatically if you do make snippets of your source file/s. Secondly,
• Movie Studio

  4 answers, most recent on 4/30/2026

  Premium Content
  I recently purchased and upgraded to Video Deluxe Premium 2026. I paid extra for this version because of the "Exclusive" add-ons. Where are the proDAD VitaScene V5 Pro effects suite with over 1,700 powerful effects and filters located? What email