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  • Rescue Your Videotapes!
    2 answers, most recent on 7/10/2025
    RE: [Closed] veg files wont open, message says no valid license (used for years)
    @Rick-Roughen 4. SOFTWARE NOT ACTIVATED YET   If you get the message "Error code: -59... An error occurred starting VEGAS Pro. There is no license to use this software.", the software has not been activated. You need to be connected to the internet
  • Rescue Your Videotapes!
    One answer, on 4/8/2026
    RE: Unable to Activate Product – Error -24 (New Purchase)
    @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
  • Off topic
    10 answers, most recent on 2/6/2026
    RE: Geen valideringscode ontvangen
    @Etienne-Verstuyf HI When you purchased VDL 2026 Plus you will have received an confirmation email with the serial number, beginning with P3- for the software. Copy and Paste the whole serial number into the activation dialog and use the email
  • Movie Edit Now
    One answer, on 2/28/2026
    Activation of HVEC-Codec Feature
    Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the
  • SOUND FORGE
    14 answers, most recent on 8/29/2025
    RE: where is spectralayers pro??
    SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.
  • ACID
    3 answers, most recent on 8/30/2025
    [Solved] Acid Music Studio 10 - Cannot Register on New PC
    Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
  • SOUND FORGE
    3 answers, most recent on 1/1/2026
    RE: sound forge 9
    You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
  • Off topic
    8 answers, most recent on 10/17/2025
    RE: serial number at purchase
    @JD-Langeman Have you checked your order confirmation email? I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a
  • SOUND FORGE
    One answer, on 6/15/2025
    RE: Sound Forge Pro
    Welcome to the Magix Sound Forge users community @Donald-Taylor,Login to the "Magix Service Center" and download your SF version(s) from 'My Products' ..or.. if you already have SF installed on another PC, You can copy /paste the unpacked
  • Video Pro X
    16 answers, most recent on 12/6/2025
    RE: HEVC-Codec
    Hello MagixI am writing regarding order numbers "2021xxxxxxxxxxxxxx" and "2021xxxxxxxxxxxxxx" I haven't used my two products (namely "Magix Movie Edit Pro Plus" and "Movie Studio 2022 Suite" for a few months. Now, when I try to get started, they
  • Movie Studio
    3 answers, most recent on 7/24/2025
    RE: can't register new computer
    Hi!, Im sorry for the confusing, I was using Movie Studio 2023.   i do have a serial key, but after installing software on my computer it requires an activation code. I'm trying to generate it from my magix account but i doesn't work.   I have
  • Music Maker
    16 answers, most recent on 4/5/2026
    RE: Unlimited loops
    @Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,
  • Music Maker
    16 answers, most recent on 4/5/2026
    Unlimited loops
    I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
  • Off topic
    13 answers, most recent on 2/27/2026
    RE: Payment not received email
    @riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got
  • Movie Studio
    One answer, on 7/23/2025
    [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob
    I purchased the program when it was sold by Sony, and now I’m trying to download it again.However, when I try to register the product, I receive a message saying that the serial number has already been used.On the other hand, when I try to generate
  • Movie Studio
    3 answers, most recent on 7/24/2025
    RE: can't register new computer
    @Verin Welcome to the Magix users forums. First, can we clarify exactly which Magix product you own? There is no such product as Movie Maker by Magix, so I'm guessing you actually have Movie Edit Pro 2023, is that correct? Second, you mention an
  • Movie Studio
    16 answers, most recent on 8/20/2025
    RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
    Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    @Raymond-Thompson Thanks for the further information. However, your "signature" which you have created actually contains all MY signature's data, not yours! I think you must somehow have copied my data into your Signature area! Please go to your
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
  • Movie Studio
    2 answers, most recent on 10/20/2025
    RE: Hi I bought the program in 2012 now this does not allow saving as mp4
    @Timo-Nieminen You will see that the serial number has been removed from your post. This is because these are public, user to user forums and confidential data, like email addresses or serial numbers should never be posted here. Exactly which Magix
  • Movie Studio
    2 answers, most recent on 10/20/2025
    RE: Hi I bought the program in 2012 now this does not allow saving as mp4
    @Timo-Nieminen Hi . . . . does not allow saving as mp4 format asking for activation code . . . . Movie Edit Pro, 2012 or 2013 (?) are obsolete and the paid for codecs are no longer available. Depending on the computer specification, it may be
  • Movie Studio
    3 answers, most recent on 10/15/2025
    RE: Movie Edit Pro 2015 Plus on Windows 11?
    @david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to
  • SOUND FORGE
    3 answers, most recent on 1/20/2026
    RE: My Audiostudio16 all of a sudden failed to record.
    Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
  • Video Easy
    One answer, on 9/16/2025
    RE: Ultimate Deluxe Video Activation and License Number
    @lapierre Hi. This is a user to user forum. There are no representatives from the Magix company here to deal with your problem. Use the email address infoservice@magix.net. Also don't put nay personal details onto public forums such as your email
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