• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer Which one exactly? How did you acquire the Computer ID?
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  Thank you so much! It's not stuttering anymore, I changed the files into H.264. Now i want to know how i export videos in 3840 x 2160... I think i need to update VDL because the option isn't there. How can i do that?
• Music Maker

  One answer, on 12/18/2025

  Creating templates.
  Is there any way to create templates within Music Maker? If not, how do you create more templates?
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  This is how it looks now.
• Photostory

  2 answers, most recent on 4/27/2026

  Order Number removed by Moderator
  after installation i saw the photo de luxe 2026 and not the photo de luxe plus plus, which i have ordered. how is it possible? i paid ther 24,99.
• Music Maker

  One answer, on 6/8/2026

  RE: Magix Unlimited
  @Rocco-Szabo You received an order confirmation e-mail which should include all relevant information on how to unlock Loops Unlimited. Please read it thoroughly. If you encounter a specific problem, please let us know what exactly doesn't work.
• Off topic

  5 answers, most recent on 2/22/2026

  please do not send me the every day messages of offers anymore! Thanks
  How can I get lost of your daily messages? Please help me!    
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  Sound forge pro 11
  I own sound forge pro 11 and cannot find how to download it to my new computer. It says the serial number is registered but doesn't show up in my products list.
• Other products

  2 answers, most recent on 11/19/2025

  [Solved] I want to download Independence Free but get taken to the wrong page
  Dear Anyone. Just got told about Independence Free, that it's multitimbral (YAAAYY!!!!) and comes with a 2gig library. On another post on this forum I found THIS link for
• Other products

  One answer, on 11/17/2025

  [Solved] Unable to install Independence library on PC (parallels) or Mac
  I originally bought independence when it was Yellow Tools and enjoyed using it. It's been many years but noticed I still have an active license on the Magix website and wanted to reinstall the software.I have downloaded and installed the application
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  I don't know how to do that
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website.  
• Video Pro X

  One answer, on 9/12/2025

  [Closed] Move timeline cursor while video is playing
  Hi everyone pretty simple question im using vegas pro 23. but how do i make the timeline cursor move while the video is playing? I make quick cuts constantly and i dont want to pause the video to move the cursor everytime. how do i switch that?
• Music Maker

  One answer, on 3/7/2026

  RE: It Keeps Telling Me To Load Up Installation CD
  @Patricia-Stuart How old is it? If it was released before 2008 I don't think the copy protection is compatible with modern Windows 11 and won't recognize the original CD.
• Video Pro X

  One answer, on 9/12/2025

  [Closed] Move timeline cursor while video is playing
  Hi everyone pretty simple question im using vegas pro 23. but how do i make the timeline cursor move while the video is playing? I make quick cuts constantly and i dont want to pause the video to move the cursor everytime. how do i switch that?
• Off topic

  160 answers, most recent 12 hours ago

  RE: Magix support has not responded to support tickets for months
  @johnebaker @SP. @PATIENT-X @emmrecs i'm confused now, is he able to still see my response or no? I'm not sure how I would have been able to send this to him privately.
• Off topic

  160 answers, most recent 12 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• Off topic

  2 answers, most recent on 10/13/2025

  [Closed] How do I contct customer support
  Vegas 19 installation crashes everytime I try. Running on Win 11
• Movie Studio

  3 answers, most recent on 12/18/2025

  [Solved] Can't activate video delux 2026
  I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial
• Video Pro X

  7 answers, most recent on 6/4/2026

  Annoying popup
  I have just re-installed Video Pro X16 22.0.1.270. On opening and closing it sends me some advertising popup which is of no interest whatsoever to me. How do I stop it?
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  Hi Jeff. It is Music Maker 2026 Premium. When you say cursor you mean the Hand? I don’t have a cursor or don’t know how to get it. Thank you.
• Movie Studio

  One answer, on 4/24/2026

  RE: code d'activation
  @jerome-TORTORICI Veuillez consulter la page https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version et suivre les conseils qui y sont donnés, même si votre logiciel n'était
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Rendering takes forever event hough I set rendering at the LOWEST Sett
  How would I know this?
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!