• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @johnebaker The backup files should be in the same folder you saved the project to, use the date/time created to determine the latest version, and work backwards in time until you get a good one. John, they should be... but here, at least, they
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  I admit defeat. For the 3rd or 4th time the bots say they have insufficient information to understand my problem so can I please send everything about the issue and the PC yet again. I have done this several times under the same case number. I
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive Hi. In my opinion, although VPX 11 is more slow at exporting it was always the most well behaved and stable version on my machine. It always handled complex projects better. Later versions feel like bloatware by comparison. I may be wrong
• Movie Studio

  2 answers, most recent on 10/7/2025

  RE: License Expired
  Thank you Jeff, you saved me a lot of time. I will try your solution! Have a great day!
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy Hi . . . . Once the Effects tab is selected, the entire program feezes, delays, and lags for at least 10 seconds. . . . . Does this occur every time you switch between the Effects tab and another tab, or just once every time after
• Music Maker

  One answer, on 4/7/2026

  App Crashes when FX are Used on Vocals
  Since upgrading to the 2026 Premium Edition, every time I try to mix down with FX turned on for any vocals, the app crashes. It simply will not mix down with FX turned on. I was able to work around it at first with just leaving off the EQ, but now
• Movie Studio

  2 answers, most recent on 2/17/2026

  [Solved] Video won't render in 9:16
  Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  Thank you for responding. I did the standard Window restart again, and then attempted one more time. It populated in the Magix Movie Studio this time. Again, thank you for reaching out. I used to do video creation back in the 90s and early 2000s,
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  "Register Now" I did six years ago. "install launcher" every single time. I can't see anything in settings to change or stop this. I ask for the password to go back to 2019 version, get no response.
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: .MVD Problem
  Hello John, and hello Airpods, thank you so much for your invaluable comments and advice. I haven't been here for a while, but knowing I can count on you is encouraging. Thanks and... until next time.
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Rick, I'll try resetting the cache tonight when I go home (I only have 18 Pro on my home editing PC) and see if that works. I'm not majorly comfortable editing the registry, so if it comes to it, I'll reboot to solve the problem each time it
• ACID

  One answer, on 6/8/2026

  Error -2147163964 Acid Pro 11
  Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal
• Video Pro X

  33 answers, most recent on 7/15/2025

  keyframe bugs remaining in the current version of VPX17 (v..269)
  Hi, 1- incorrect keyframe timeline time marker 2- keyframe time marker cursor "disappeared" Thanks!
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle 1- incorrect keyframe timeline time marker Unless I have a misunderstanding of the issue; the "keyframe time" is the time reference to the original clip rather than the timeline itself. For example, if my original clip is 20 seconds long
• Movie Studio

  One answer, on 2/7/2026

  Affichage video inpossible.
  Si je sélectionne une vidéo dans le média pool,elle peut pas être sur l'écran d’aperçu et bloque le logiciel. Si je la dépose sur la time line sa lecture est toute noire.
• Movie Studio

  4 answers, most recent on 6/28/2025

  RE: placing clips on timeline by date
  @Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie
• SOUND FORGE

  One answer, on 1/2/2026

  Register my Youtube Channel ID with Storyblocks
  How can I register my youtube channel ID with Storyblocks / Sound Forge 18 so I don't get flagged for copyright every time I use a song from SF18.
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . I don't remember exactly, but I think that in version 17 they fixed a bug where at some point, in relation to version 16 . . . .   The times you see with reference to the image below, for VPX 16, are: = the timeline cursor
• Movie Studio

  One answer, on 11/24/2025

  Activation Code Error When Rendering Video
  Hello, I am experiencing an issue with my MAGIX software. Whenever I try to render a video, I receive the following error message: “The activation code is incorrect. Please make sure it has been entered correctly or contact the MAGIX customer
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  Thanks for testing! Makes me wonder if you have a more powerful computer build how much more time would be saved. I work mainly in 4K. Depending on what I am shooting, sometimes 4:2:2, and sometimes 4:2:0. But always in 4K.
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  @JRH Hi . . . . You'd think they'd include a few free minutes with the download to get you started . . . They do, at the time of posting this comment, it is currently per edition: Plus - 1 hour Premium - 2 hours Premium 365 - 6 hours Do note that
• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no