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@Tusk How do I close this thread? You can't, unfortunately. Only a moderator can do that. But I think it should be left "open" for the time being at least in case any other user has a similar problem and can use the information contained in it. I

Video Pro X

4 answers, most recent on 10/14/2025

RE: Bought the vMAGIX Video deluxe 2026 plus.

@Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use

ACID

No answers, created on 3/16/2026

acid suite 11 wont start. "temp file full"

Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log

Web Designer

One answer, on 3/5/2026

Trying to make printable order form

Possibly someone here can help. I have Web Designer + 25. Years ago I built an order form into my website (don't remember which Web Designer version) and I could not get my form to print properly. I asked Support, they gave me margin parameters,

SOUND FORGE

7 answers, most recent on 11/12/2025

Sound Forge 17

I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So

Music Maker

15 answers, most recent on 4/7/2026

installation failed

upgraded Magix Music Maker 2024 Premium from version 32.1.0.18 to Magix Music Maker 2026 Premium version 34.0.0.6 and I have problems with the installation. As you can see in the pictures, everything is described. I am trying to install some of the

ACID

One answer, on 11/4/2025

Neither Acid pro 10 nor 11 see my drives

windows 11, Acid pro 10 and 11 In both Acid pro10 and 11 in the explorer pane my three drives are listed, my OS drive :C, my Library drive :D (which has all of my drum loops etc), and my Audio drive :E (for backups). the OS drive has the usual plus

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily

Video Pro X

One answer, on 2/15/2026

RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17

@azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

Hi, thanks Just a restart Video Pro 15 Windows 11 Home Version 24H2 OS Build 26 100 6899 NVIDIA Geoforce RTX 4060 IF Intel Core I5 14600KF Studio driver 581 57 SSD 931.5 GB HDD 1.8 TB RAM 32 GB When I try and load the app it tries to start and seems

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

@Eric-Penington Yeah, for some reason, Waves seem to not correctly adhere to the VST standard, so they only guarantee that their plugins can be loaded in the programs listed on their website. There might be a somewhat hacky workaround. For this,

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@jonathan-m It seems that the actual software for the video capture/conversion will not install unless the capture device itself isn't properly installed with the correct drivers. No extra software is needed. You only need the grabber installed via

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

@Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is

Music Maker

One answer, on 10/13/2025

unable to install new soundpools purchased online into Music Maker

Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used

Samplitude

30 answers, most recent on 7/10/2025

Samplitude Music Studio X8 - suddenly crashing

Hey there guys, Been using SMS X8 since it's release with no issues until recently (last 2 weeks or so). It has started to crash whenever I change VST instruments (only does it with 3rd party vsts - Cherry Audio & GForce synths). I have

SOUND FORGE

10 answers, most recent on 10/11/2025

RE: MP3 files skipping / glitching when opened ...

@Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@johnebaker Thanks for the clarification. So essentially it is one website segregated by region/language. So I entered "fr" to access the French forum and looked at what they had in their Important Posts @sasiuk appears to be the main Moderator and

Movie Studio

One answer, on 10/2/2025

RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018

@VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Don't you think the problem is an implementation issue at Magix? Perhaps no adjustments were made there? Other video editing programs, Vegas Pro 23, and FFmpeg-based converters work with the new Nvidia driver. Magix's Video Pro X, Video deluxe,