Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Raymond-Thompson Hi We need more information on the video file, Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required. It

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

You must have an old copy of Bilbo's (PC) specs @johnebaker, here is the current version https://1drv.ms/t/c/bb228147f3dd175d/IQAozf92GS9wT4dtvtMWQvgMASOm2g53Yv-tf07_lqJToHA?e=LTwsWn . The bad news is that I tried that big burn from Avidemux MP4s

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16

Movie Studio

5 answers, most recent on 7/20/2025

RE: MP4 problems

@Anthony-Sferlazza Thank you! Now we need you to tell us a lot more about your computer: Operating System version and build; Type, Size and amount of free space on your hard drive(s); processor make and model; amount of RAM installed; GPU make and

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Bol @johnebaker Ha! Lost in translation I think. Yes I meant 4TBs is not enough space. I shot just over 72 GBs of raw files last Saturday and that's without the resulting edited jpegs after. I was out again today but haven't as yet downloaded the

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

Hello, good morning and thank you for answering. I watched the video, and those transitions or effects are in the "Effects" tab, which, as I mentioned, I do have active. However, if you click on the transitions tab, only one appears. These are the

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Thanks, Rick. Yes, unfortunately, we can definitely eliminate the audio interface as the cause. Good point. @SP. mentioned the legacy encoder earlier in this thread, but I hadn't tried it yet as I was getting errors in other applications, too. Or so

Photostory

12 answers, most recent on 8/9/2025

RE: where is music in deluxe 2021

Forgive me if I'm posting this in the wrong place, the format is really complicated. My last few slideshows on Photostory Deluxe have worked fine (but boy do I miss Photostory Easy). This time, however, I can't figure out how to get the audio files

Movie Studio

16 answers, most recent on 9/5/2025

RE: Blu-ray media created playback issue. Image bounces/jitters

@calamar, @Bol, @AAProds Hi . . . . Why hardware accel. is enabled for 1080p and disabled for 1080i if the coded used is the same . . . . This is due to Nvidia removing the capability of encoding interlaced video, irrespective of whether the source

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

This is the link to a test

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

On Windows 11.......in settings/windows update /update history/recovery.....there is an option to "Fix problems using Windows Update. When you hit installl now it brings up a box saying We'll repair components and system files. When you hit OK, and

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner Hi The simplest solution to the issue is to stop OneDrive syncing the folders MMM uses, ie the Magix folder in your Documents folder if you installed with the default folder settings - see this Microsoft article . . . . the ones not

Movie Studio

6 answers, most recent on 9/12/2025

RE: Replacing music - Video deluxe 2026 Premium

@jean-Daniel-Roux Hi, If you haven't already, put your video & audio on seperate tracks... Right click the object on the timeline & a window will pop up with an option to put the audio on a separate track. There's also a setting in File -

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi Jak . . . . Can anyone suggest what product to upgrade to? . . . . Assuming you have replaced the old ZooStorm PC which had issues, we need to know the following before advising, otherwise we can only generalise: Windows version The

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

@emmrecs @johnebaker @Bol Hi, I reviewed the links from @Marc-Goder. Thank you for those. I see that this is all a registry problem and a bug with Magix. I have now installed Video Deluxe 2026+ and the same problem persists. The default for MVP and

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Pete-Lowland Thanks for testing and confirming @me_again I confirm your findings. Using your workflow of dragging the take to the Program Monitor allows the ability to trim the Take before moving it to the timeline. You also found another bug which

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

I'm not saying they should be forced to support it - however, advertising standards (and therefore, I would expect, product pages on websites) should not be implying that the product is a fully supported product CLEANING AND EDITING YOUR RECORDINGS

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

Reply to SP, This was from CHAT GPT. 🎛️ MAGIX owns Acid Pro and Vegas Pro In May 2016, MAGIX Software GmbH acquired the majority of Sony Creative Software’s product lines—including ACID Pro, Sound Forge, and VEGAS Pro. So MAGIX became the rightful

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Bol Greetings Rob, I think there may be a little confusion here. I agree with you about the amount of information being confusing for "beginners". Iposted that link because it shows that the issue with MKVs created by Potplayer has been known about

SOUND FORGE

One answer, on 11/28/2025

RE: I have soundforce Audio CD 13 but no Serial number.

@Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and

Movie Studio

5 answers, most recent on 6/13/2025

RE: [Closed] Import MP4 problems

@Billy-Green8845 Hi. The reason John has asked for the various specs of both the video files and your computer / laptop is it is difficult to track down why you have problems without those bits of information. Having a machine that can handle

Rescue Your Videotapes!

One answer, on 1/30/2026

RE: USB Videowandler 2 – video jumps back and forth on Windows 11

@viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013. System information:Device Name

Other products

One answer, on 9/16/2025

[Closed] Vegas21 crashes on startup(0xc0000005)

After installing some audio plugins from Boris, Vegas cannot start, version number Vegas21. I tried uninstalling Boris and Vegas, but it still cannot start. I once tried ctrl+shift to reset the Vegas settings, but it didn't work either.Problem