Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@RHRead The problem is that Magix support is currently very hard to reach. Here are many reports that they currently don't respond. You definitely need support to free up all licenses in your customer account. I suggest you try to get in contact

Other products

3 answers, most recent on 7/13/2025

RE: Prodad Hide v2 - I can't stop the auto play.

@Clinton-Peck Not personally but it is an infuriating piece of software to work with. Most levels of ability don't work for hiding things and camera angles and the direction of what you want to hide become important as to how successful you are. I

Movie Studio

12 answers, most recent on 4/9/2026

How to stop Magix trying to force me to install Travel Maps everytime?

I do not want to install that crap! lolBut so why does Magix refuse to just take no for answer?\And instead, every single time I open Movie Studio = A pop-up box appears trying to get me to install Travel Maps?Is there any way I can just disable

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

No... What it's doing is not "logical" at all. 🙄I am importing 1 single video file | Which has a name.Therefore, when I open the MS export-box = The LOGICAL thing would be for it to display the file's name there still.The program however is renaming

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

Windows does not find drivers for the video grabber usb device

Hi, my computer cant find the right driver for the Video Grabber usb device, and i think that is the reason why i see only bluescreen on the video saver app when i connect my VCR with the device on my computer. It is video saver 2023, bought few

Samplitude

One answer, on 11/21/2025

Focusrite 18i20 gen 3

Hello; I can not get outputs to monitors, Have tried with Samplitude settings and and thru Focusrite Control focusrite_control_3_26_0. Using Windows 10 Pro i9 processor. Need a step thru on Samplitude X8 and the focusrite 18i20 gen 3 Will provide

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: Sound Forge 17 not loading on Windows 11

Hi @Justin-Brummer you can try resetting Sound Forge and clearing the cache. 'File> "Reset all preferences and clear cached data" I do not think the 'Proxy compressed formats' setting affects encoding, though it often resolves MP3 playback

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

So, an industry standard then... 😉 @AAProds, No, In this video @Betovalle is restoring the clip to it's orig length by dragged the end of the object. If this was done in VMS those keyframes would not reappear. In this Video he is using the Undo

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Ray . . . . I just didn't see it in the first posted video from badbob . . . . If you are referring to the HDR gamma controls, they are not there in the video clips badbob posted. HDR Gamma and HDR blur are only available in the Plus and

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, If you don't already know there's a new driver issued by Nvidia:- GeForce Game Ready Driver - WHQL Driver Version: 591.86 - Release Date: 2026 January 27 Comments appear to be that there's no difference or improvement with this driver

Movie Studio

2 answers, most recent on 1/11/2026

Reactivation problems

Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Reyfox @Tusk After a long think I reread the entire topic. I have made most of my comments on my own experiences based on using 4K mp4 video files that have a maximum bit rate of 120Mb/s which is my mistake, so part of your problems could still be

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@me_again Hi Andy This is a classic case of the the Two Ronnies Mastermind sketch 😂. Your reply did not exist when I was typing mine, if you look at the timestamps they are 1 minute apart. This happens quite often in forums, and does throw the

SOUND FORGE

2 answers, most recent on 12/21/2025

RE: Sonnox plugins error

Check the basics, like the Sonnox plug-in files <.vst3> are in the VST 3 folder"C:\Program Files\Common Files\VST3" and confirm the VST search path is correct. You might try refreshing the VST-3 plugs. "Options> Preferences> VST Effects"

ACID

3 answers, most recent on 11/17/2025

RE: How to turn off LOOPING & Beat mapping in ACID PRO's Explorer

Hello welcome Reviewing samples in explorer does not automatically beat map the sample. Try these steps, yes it's time consuming. Right-click the clip in the track.Select Clip Properties.In the dialog that appears, change the Acid type dropdown

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Video Pro X

4 answers, most recent on 8/15/2025

RE: Reset programme settings to default. How to reinstall after restart.

@George-Monaghan Hi. Not sure what you mean. The program reset is done within the program and stored there. Then the settings are accessed within the program settings. Ray.

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB I thought it was a bug and it is bugging me

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@me_again Hi Andy . . . . tried the mkv extension change to m4v . . . . Does not work on my 'clean' system, gives the same error as for the MKV file:- No streams found during init John EB

Video Pro X

15 answers, most recent on 2/23/2026

What is the difference between Magix Vegas Pro and Magix Video Editing

What is the difference between Magix Vegas Pro and Magix Video Editing? I have Magix Vegas Pro 19. Today I got an email from Magix offering a program called Magix Video Editing....which has a lower price point. What's the difference? Does Video

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator I changed my e mail address as it

Rescue Your Videotapes!

4 answers, most recent on 9/23/2025

Video easy Video Saver 8

I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3