• Photo & Graphic Designer

  One answer, on 8/27/2025

  RE: Photo Manager Dedupe facility
  @Keith-Bloodworth Hi If you are wanting to de-duplicate images with the same content there is a Search for files and folders function as shown below Do note this will search for duplicates of the selected image only, there is no feature, AI or
• SOUND FORGE

  2 answers, most recent on 6/20/2025

  RE: SoundForge Pro 18 and Mac Sequoia 15.1?
  @Jim-Goodman Hi . . . . Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now . . . . All Magix software is Windows based, it is unlikely a MAC version will be developed, the last MAC OS compatible software was dropped
• Video Pro X

  3 answers, most recent on 11/27/2025

  RE: changing 16:9 to story size
  @AAProds Hi Al, Great explanation in your video! For the case of getting back to full screen, I just switch to SPR, and with the playback marker where I want full screen, and click on the reset width button and then the middle button for
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Actually, the title of this thread is "Does Magix have customer support" so my comments above are entirely in keeping with the subject of the thread. One wonders whether Magix provide any support at all.
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum Moderator
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  Is there a cleaner that can remove all traces of SF16? Hi @Myu, 'Revo Uninstall' can uninstall and remove the left-over registry entries and other pertinent data from SF-16 the initial uninstall leaves behind. There may be some shared plug-in and
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien and what is the make/model of the camera you are using along with the settings you used for recording?
• Off topic

  163 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  Alex G That is my point;- you are looking elsewhere for a different product , (sales) I am only thinking of buying it as full video program not as a subscription. and i cannot make my mind up
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive Hi . . . . the .insv file format created by the Insta360 camera, first needs to be processed by Inst360 Studio software  . . . . From the MediaInfo data of the sample file linked to, the actual codecs are standard AVC (h.264) 8 bit 4:2:0
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead
• SOUND FORGE

  4 answers, most recent on 10/21/2025

  RE: Toolbar icons size
  It doesn't work in SF Pro 18 either. This is kind of ridiculous that in 2025, toolbar icons cannot scale within the application.
• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 It's likely they will say that this is a legacy software and they no longer support it. The current version is 18, not 11. If both Sound Forge Pro 11 and Samplitude Pro X3 suddenly had problems starting and now Sound Forge during
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  Forgive me if I'm posting this in the wrong place, the format is really complicated. My last few slideshows on Photostory Deluxe have worked fine (but boy do I miss Photostory Easy). This time, however, I can't figure out how to get the audio files
• Other products

  2 answers, most recent on 8/23/2025

  RE: Magix Slide Show Maker 2 - Slide duration
  @Mark-Welton Welcome to the Magix user to user forums. I believe that is a rather "old" program now, superseded by Photostory. If so, I assume it will function with regard to your question in the same manner as it does in PS; that setting of slide
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @jonathan-m Hi See this comment and the following comments. Though the device referred to is the K0065, the drivers are the same for the K0067, they may also work with the older red/white capture device if that is the one you have. The installation
• Music Maker

  2 answers, most recent on 10/7/2025

  RE: [Closed] Start The LINUX support already. (Or quit hindering it)
  @Draap_Tlapicka As @SP. writes, there are no Magix staff present or reading here so your post is really not going to be seen by anyone who has any sort of influence over future developments of any software. Also, just for clarification, all the
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy what are your computer specs? See mine in my Signature below. I have the software installed on a NVME drive, but it still takes a few moments to load the Effects. How about listing your computer specs in your User
• SOUND FORGE

  One answer, on 6/16/2025

  RE: not open program
  @Patrice-Schmitz My guess is that this is caused by the elevated privileges problem of older Sound Forge versions running in modern Windows 10/11. Please look into this thread:
• Movie Studio

  One answer, on 10/9/2025

  RE: [Closed] DVD burning in Movie Studio Platinum 14.0
  @LaFo You'll need to ask that on the Vegas forum. Down the bottom of this page is the link.
• SOUND FORGE

  3 answers, most recent on 8/14/2025

  RE: FX sampler
  It applies to any audio program but sound forge is the target hereThe concept is taking one audio clip, applying the different audio settings to that clip and anyone liking a particular sound in that clip, would need only click on the name of the