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I just purchased the product after experimenting with the trial version. I did not see this problem in the trial. When I import some MP4 videos (not all), the last 2 minutes of the video are trimmed. So instead of a video that is 45:30 in length, it

Music Maker

4 answers, most recent on 12/23/2025

RE: System requirements for 2026

@Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer.

SOUND FORGE

6 answers, most recent on 7/10/2025

RE: Music and vocals using Sound Forge Audio Studio?

Vegas (Magix) is another option for music production which has a substantial DAW built in which can be used for music production and Sound Forge or another audio editing app can be integrated within. Vegas does not support MIDI instruments

Movie Studio

One answer, on 11/24/2025

RE: Activation Code Error When Rendering Video

@hexinema Welcome to the Magix user to user forums. Exactly which Magix product and version do you own? JeffForum Moderator

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

Just to clear up some misinformation here...Yes, Acid Pro, Sound Forge and Vegas Pro were products that were developed by Sonic Foundry and later Sony. They did share a common code base. They were sold to Magix in 2016. Initially, Magix only had the

Movie Studio

10 answers, most recent on 4/26/2026

RE: Video Deluxe 2026

Thanks AAProds I found the comparisons with that link, but all three products had check marks for each feature plus all three also supported 200 tracks, four cameras, and 75 movie editing templates. Unless I'm looking at it wrong, all the multiple

Music Maker

15 answers, most recent on 4/7/2026

RE: installation failed

I uninstalled Malwarebytes and tried to reinstall it, same problem. In addition, a new problem appeared. I can't see my serial number on my account my product for Magix Music Maker 32 version and 31 version, they simply disappeared, please return

Other products

2 answers, most recent on 6/16/2025

RE: Clearing que

@Donovan-Santos Welcome to the Magix users forums. You have chosen "Other Products" as the software you are asking about. Exactly which Magix product do you own? With this very necessary information we should be able to better advise you. JeffForum

Movie Studio

5 answers, most recent on 6/26/2025

RE: Video deluxe 2026 Ultimate - ProDad add ons licence

@Clinton-Peck The product description says these are plugins, not full, standalone programs.

Off topic

8 answers, most recent on 10/17/2025

RE: serial number at purchase

@jesse-b Welcome to the Magix user to user forums. Which Magix product are you asking about? JeffForum Moderator

SOUND FORGE

5 answers, most recent on 1/5/2026

RE: 신제품 구매후 등록방법

@woo-keong-cun 아래 링크를 통해 제품을 등록해 보셨나요? https://www.magix.com/redeem Have you tried the following link to register your product?

Movie Studio

One answer, on 4/4/2026

RE: [Closed] Transfer to backup computer

@Steve-Brecht Hello Steve, Magix has recently sold Vegas products to Boris. The Vegas forum has also moved. You'll need to go to this Boris forum; they should be able to help. https://forum.borisfx.com/c/vegas-pro/vegas-older-software/65

SOUND FORGE

One answer, on 3/15/2026

RE: Unable to reregister Sound Forge Pro 10.0

@David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator

Rescue Your Videotapes!

No answers, created on 1/12/2026

Impossible to import videos

Product: MAGIX Video Saver Version 4.0 . Operating system Window 11. All is set up and connected, but when I select Import Videos, it's not possible to continue.How can that be solved?

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

Thank You Amazon gives you 30 days to return it. I tried to return it. They had 11 last month. They have 7 now. The product is selling.

Movie Studio

One answer, on 11/28/2025

[Closed] registration

This product, movie studio 13, is already registered on an old pc. I now have a new pc and need to renew the registration to that pc, but I am unable too. Please advise

Web Designer

8 answers, most recent on 4/4/2026

RE: I designed a website using Xara Web Designer Premium

@andrew-s3504 Your first post here has been approved and so made visible to other users, but please be aware that all these Web Designer, along with a number of similar products, is now sold by Xara and no longer sold by Magix. JeffForum Moderator

Other products

One answer, on 1/8/2026

RE: I keep getting Error Code 24 so can’t authenticate the product

@Jackie-Daniels Welcome to the Magix user to user forums. Where exactly did you purchase the software? From what you write I assume this may be from a previous owner? If so, that owner must advise Magix that he/she has sold the product to you and

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

@DyReck411 I found this explanation. It was originally never planed to develop new versions of Acid and Sound Forge. We simply got lucky. The truth was that VEGAS Pro was the primary target of the acquisition and was spun off as a child company. SF

Movie Studio

2 answers, most recent on 9/13/2025

RE: [Closed] Can't registration Move Studio Platinum 13

It's the same answer for any Magix product - go to your Magix account https://www.magix.com/us/support/my-service-center/. Under My Products find your VMSP13 and deactivate existing activations. You should then be able to install but make sure you

Off topic

159 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Movie Studio

One answer, on 11/26/2025

RE: [Closed] Error Code: -14

@Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a