• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: [Solved] I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x Hi, Magix as a company have basically tried to mislead/fool people by renaming the basic version as "Plus" | Wheras that used to be the mdi-range level in previous versions. No, nothing is misleading at all. Magix dropped the "Basic"
• Movie Studio

  One answer, on 1/11/2026

  I cannot MAGIX TTS services.
  To use the TTS text-to-speech conversion feature, I purchased the AI Speech to Text Refill 150 by redeeming a voucher.When I open Text to Speech from the hub, it shows the message: 'A valid subscription or product with a hub quota is required to use
• ACID

  2 answers, most recent on 2/26/2026

  RE: acid pro 8.0 activate serial number
  Bonjour j'ai acheté music studio 7 je les réinstaller après avoir refait mon ordi le souci je veux l'activer en ligne pour recevoir le code de validation mais apparemment sony n'excite plus donc je me retrouve avec un logiciel sans pouvoir en
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  I would just rather Magix were clear & transparent about what they actually offer\Rather than deliberately being vague, to try misleading people into buying a bunch of crap, they doesn't actually do what is says on the tin.#Moreover still, that
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hello Jak, Personally, I find smart copy a very complex topic. That's why I posed the question to Copilot (AI). This is the answer I received. Perhaps @johnebaker can use this. HTH Rob
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  I was curious about your pic @browj2 so I just had a look on the UK site. Maybe I missed this in this thread & I'm misreading this ? - Apart from the names being wrong, VDL title but MMS column headings, I wonder why the comparison discludes
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent Click these links to see what's new: https://www.magix.com/us/video-editor/video-deluxe/version-comparison/#c1833696 https://www.magix.com/us/video-editor/video-pro-x/product-comparison/#c1831011 It looks like new features are AI style
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Former user Ok, this basically means you registered the software to another e-mail address and currently cannot remember which one it was. Magix customer support should be able to tell you, under which e-mail address the software is registered and
• Movie Studio

  2 answers, most recent on 10/25/2025

  RE: using timecodes to synchronize tracks
  Hi @johnebaker Thanks for your quick reply.Yes, I know this option in audio functions, but I hoped to be able to use timecodes in Video Deluxe or Video Pro X.This feature in a next release would be a trigger for me to upgrade.Unfortunately it seems
• Movie Studio

  5 answers, most recent on 7/9/2025

  RE: Magix Support or Lack Thereof
  @bjtap Magix are restructuring their support completely. They want to switch over to an AI agent and are currently training it with a knowledge database. If you haven't requested a follow-up to your tickets at least weekly, they are probably closed
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  I checked the Vegas Forum but still waiting to see if there are any updates between Magix/Microsoft? This is terrible for business and sure, there is Open AI Whisper but I'm giving the Magix team the benefit of the doubt. At least post an official
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
• SOUND FORGE

  9 answers, most recent on 8/14/2025

  RE: The cost of text to speech
  @buddy-w It's likely you cannot enter more than 10 000 characters at once because the AI cannot handle this and need to process your text in chunks. I wouldn't recommend to convert everything at once, but only some sentences, because it can happen
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @browj2 Hi John, I can pretty much agree with you. That's why I always create my videos without audio editing. When I encounter a clip, like in your example video, I immediately remove it from my edit and don't use it. Audio recorded in very poor
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  Yes checked thoroughly. All in the email are: Upgrade: SOUND FORGE Pro 18, iZotope RX 10 Elements, iZotope Ozone 11 Elements. Items listed as "Top features at a glance in their Exclusive Offer Upgrade are: Steinberg Spectralayers Pro 11,
• Video Pro X

  8 answers, most recent on 8/28/2025

  RE: AI offline ?
  Thanks for your reply.Sorry, I wasn't very clear: I was referring to the “AI sharpness” feature. (I don't know the exact name in English, the site is in French for me ^^) EDIT : That said, I didn't know about Vegas Pro 22. If it has this feature,
• Music Maker

  6 answers, most recent on 7/17/2025

  What probability exist that the Ai di Music Maker can create existing?
  Peace to you,I wanted to try my version of Ai di Magix Music Maker 2024 and I chose 80s music, then I asked to use this pool to create a music, and as a joke my brother used Shazam to check if the recognition worked, I told him that it was
• Movie Studio

  One answer, on 5/8/2026

  [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of
• Movie Studio

  No answers, created on 10/14/2025

  deplacement d'un modéle ( objet image ) type info bulle avec texte
  bonjour j'avais le logiciel video deluxe premium je suis passé à la version magix deluxe2026 premium je veux inserer un objet type modéles - ofjets images - bandes dessinée - point d'exlamation   l'insertion se fait bien sur la time line mais
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @browj2 Hi John . . . . ...\OneDrive\Desktop\... . . . The Desktop is one of the default folders that are synced, the others are the Documents, and Pictures folders. The images being on the desktop may be a contributing factor as well as the fact
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 I suggest you contact customer support at infoservice@magix.net You'll first get a response from the AI customer support bot. Make sure you respond to it or select that it answer didn't help. It needs to know that you want help from a
• Off topic

  40 answers, most recent on 1/26/2026

  [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Off topic

  160 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  @ron-griswold Hi Ron. I am on the same version 2024 as yourself. There have been a few updates to the base program including a few AI based ones that I am not really interested in and can't get best use of as I have the same processor as yourself if