• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I will try to answer your questions later. I dealt with this issue by splitting the original movie in half and burning each half on separate discs. Each disc plays normally now.
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  ^I genuinely pity the obession with pedanticness which you seem to have! LOL(You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic!)#The reason why I stopped bothering to respond
• Movie Studio

  3 answers, most recent on 7/23/2025

  RE: MS2023 Suite: select all then can't move it
  ops, it was self in-flicted! 1 row was LOCKED, issue resolved.
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. @SP. Had mentioned that he could not message Tom earlier on in the post and asked me to message him on his behalf to deal with his support issues. Stephen Forum Moderator
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  It is indeed Pro.....but, to bring things up to date I have discovered the source of the issue (I would've been hard pressed to accept this).....my current version of 12 is x64, my version of 11 is x86..(see where this is going?).....not all of the
• Movie Studio

  One answer, on 7/27/2025

  issue with loading purchase
  just purchase suite 2026, but it is not loading
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  RE: cannot active audio cleaning lab
  hello, the program is installed it the activation screen that I get stuck at, have temporarily disable the Windows Defender Firewall but no good, still face the issue.
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  Does this occur after saving the (Apply Fx Plug-in) FX Chain preset? On my system, after closing the chain window and reopening, the last used chain preset is loaded with all the last saved settings. OTOH, the timeline chainer stays active even when
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @CubeAce Hi Ray . . . . Anyone got any expansion on what is meant by the ac3 surround sound export support actually entails . . . The issue fixed is a decoding (import) issue, IIRC, and I stand to be corrected on this, there was an issue with Dolby
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  While MEP should be working, have you tried the latest VDL trial and see if you get the same issues?
• Xara Designer Pro

  2 answers, most recent on 8/6/2025

  RE: [Closed] Missing Galleries
  The issue is only the Page and Layer gallery is available on the far right..
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Thanks for the comments. It's good to know it's not just me. As suggested, I'll put in a request to technical support to see if they can sort the issue out.
• Photostory

  2 answers, most recent on 2/26/2026

  [Solved] PS 2026 Uprade freezing
  Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData
• Movie Studio

  4 answers, most recent on 1/22/2026

  RE: Terrible website
  @Reyfox Could this issue with PayPal be related to this POST? Almost certainly, I think. Hopefully, @Jiayi-Xu will read that linked post. Jeff
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  I didn't had this issue with previous versions of SF. Only with SF 18.And this occurs on all PCs, since I'm teaching sound design, and all my students have the same problem on their machines.Another issue, is that the meters (true peak meter, ...)
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Hi All Yes I am quite disappointed that Tom has not given an update on support issues in this thread or even responded to my messages. Stephen Forum Moderator
• ACID

  7 answers, most recent on 4/25/2026

  [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the
• Video Pro X

  4 answers, most recent on 8/15/2025

  RE: Reset programme settings to default. How to reinstall after restart.
  @George-Monaghan Hi Thanks for the information and pleased to hear the reset fixed the issue. . . . . how do I get them loaded back into Pro X 16 . . . . I would not advise loading these back into VPX 16, the fixed issue may be re-introduced. Making
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  I have had similar problems where the supplier blames a subcontractor for the problem then they both blame each other until one of them gives in and reluctantly rectifies the issue. In this case don't hold your breath.
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  @browj2, @Reyfox . . . . I wonder if it will ever get fixed . . . . I have sent a PM to Magix regarding these issues. John EB
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @SP. should I expect to receive a DM from Tom then at some point about my issue since he can see my reply & it shouldn't be public? Sorry I've not used a forum before so trying to figure out how this works lol
• Audio Cleaning Lab

  2 answers, most recent on 10/13/2025

  RE: When click red record button fatal error comes up on the screen
  Hello, I checked the microphone and it was turned off so I turned it on and the issue was fixed. Thanks
• Music Maker

  One answer, on 5/27/2026

  Not Able to See Soundpools in the Store
  I seem to be having issues properly synching with the store. When I go to the store while in Music Maker and select the soundpools category, nothing comes up. I only get a message saying that "No items matching this selection are available for