• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Per-Schei @Tom_Sp Hi If you paid for Magix products using PayPal, well there has been issues when buyers purchased through PayPal said information was not processed to Magix to provide said links. You will need to contact PayPal to have your issue
• Movie Studio

  One answer, on 4/9/2026

  RE: [Closed] Register my produkt to be able to activate
  @Bossebo Hello Bossebo, BorisFX has taken over all Vegas products. I suggest you make a post here for assistance: https://www.magix.info/us/proxy/8a40d5e2450b605a174d/?link=https%3A//forum.borisfx.com/c/vegas-pro/vegas-older-software/65
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  I get the following: "installation source for this product is not available"    Error 1612"File Path C:\Users\Dai\App\Data\Local\Temp\mgxd4z10aoz\product\Video_deluxe_2026_Plus_setup_x64.ms_I can't find this on my C:Also have "code execution could
• SOUND FORGE

  One answer, on 11/22/2025

  RE: my soung forge not be activate
  @Pawe-Bezak Please read this post on the Vegas products forum https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and follow the advice given there. JeffForum Moderator
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Can-Dive yes, this has been a topic of conversation for quite some time now. And yet, here we are, new released software and the what is in this forum? Products that are 2 generations old. Strange how the Vegas user forum is always up to date on
• Movie Studio

  2 answers, most recent on 6/27/2025

  RE: PC Win 11
  @Jackson11410 Hi, log in to your Magix account - My Products, you should be able to download them from there.
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky Hi To compare the versions of Video Deluxe, formerly Magix Movie Studio, click the indicated menu item for the product. If you want to compare with Video Pro X, browse to the Video Pro X product page and click the similar link to
• SOUND FORGE

  15 answers, most recent on 9/20/2025

  RE: "Congested" Stereo Recording Repairable by Sound Forge?
  @gregory-battaglia Are you aware that Samplitude and Samplitude Pro are now products being developed by Boris FX and no longer by Magix? JeffForum Moderator
• Video Pro X

  One answer, on 1/27/2026

  RE: HEVC Codex
  @norman-r HI The HVEC codec only becomes available on purchase of the full product, due licensing conditions, basically it has to be registered, for Magix to pay the licencing fee to the Licensor. HTH John EBForum Moderator
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  I have just uninstalled Sound Forge and have jumped to Acoustica. I also have had SF since version 3. I can't deal with the continued instabilitiy when other similar tools are robust.Just paid the license and uninstalled SF :( .. that's 25+ years of
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 Please do not post any confidential information in the forum, I have hidden your comment. in addition to @emmrecs comment, confidential information includes support ticket numbers, email address or any other contact details. From the
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  Thanks for your responses. I'm unhappy that MAGIX no longer supports my product but it has been 12 years since my original purchase. I plan to buy a new copy of Sound Forge Audio Cleaning Lab 4 from a reputable vendor (Sweetwater Audio). Hopefully
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. We have all tried to reach
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker thanks for the additional product information. @Tusk is using the Nvidia card. I suggested he try the trial version to VDL and see if that performs better. No word yet...
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Here is a link to the Vegas forum where a Vegas developer discusses how/why Magix dropped all support for Sound Forge, Acid and other products. The forum moderator hid my initial comment and asked me to provide a direct link. Since it is in a
• Other products

  One answer, on 1/12/2026

  RE: [Closed] Vegas Pro 365 subscription isn't letting me register SF 18
  @Marc-Apfelstadt Hello welcome As this is a Vegas product, please click on the Vegas Forum link at the bottom of the page, as you are in the wrong forum, this post will be closed. Stephen Forum Moderator  
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  Sound Forge alternatives
  I've been using Sound Forge since 1995 (Sonic Foundry - Sound Forge 3). Its been a fantastic workhorse for editing and managing stereo files (I use Cubase for multi-track as well as various Izotope products). They went through Sony and now Magix. I
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: [Solved] How to transfer to a new lap top
  You need to have a Sound Forge 9 Audio Studio installation file to install on another PC. If it was registered with Sony when you initially get it, log into the Magix Service Center> My Products to download. SF-9 AS is also available to download
• Other products

  2 answers, most recent on 11/30/2025

  Installation Magix Audio Cleanic 16 deluxe
  I've a problem to install Magix AUdioCleanix 16 deluxe on a new desktop with Windows 11. At the end of the install process, the product refuses to work, telling me I've yet been registrated. It is true, Magix was installed previously on 3 other
• Other products

  9 answers, most recent on 9/29/2025

  CD Architect 5.2 cannot register
  I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the