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@bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: [Solved] Sound Forge 17 not loading on Windows 11

Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the

Samplitude

2 answers, most recent on 7/21/2025

RE: [Solved] Soundcard Options

@Peter-Pomroy An external USB audio interface with ASIO drivers will always be the better option compared to onboard audio. And they don't need to be expensive. Beginner interface usually go from $50-200. They often have 2 inputs, 2-4 outputs +

Music Maker

11 answers, most recent on 2/16/2026

RE: No sound

@Djdj-17 Can you upload some screenshots of what your audio and ASIO settings in your program look like and what drivers and inputs/outputs are available in the selection? You can use the arrow icon above the response text box to upload an image to

Music Maker

6 answers, most recent on 11/6/2025

RE: Music Makerv226 Premium

Я не тупой,часто делаю перезагрузки при обновлении Windows аnd drivers.это не помогает.Компьютер i7 процессор,мощности должно хватать.Ваша программа становится хуже.Начиная с Premium 2017 Качество звука ухудшелось.И стала тормозить.

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@emmrecs Hmm,, I wonder if 2025 is a good year for VDL (MS)? AndyW Ps - It's not looking good so far though. edit - out of curiosity, do the new Nvidia drivers actually work correctly with this patch?

SOUND FORGE

10 answers, most recent on 10/11/2025

RE: MP3 files skipping / glitching when opened ...

@Bill-Fike You might try experimenting with the playback buffer setting. as SP stated, the Magix low latency driver has been known to to cause problems., sometimes, system wide

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

My vhs player is supporting pal as far as i know, it is philips 14tvcr240/13. I was thinking the driver problem because my device manager says that the video grabber producer is unknown and in the box, "there isnt anydrivers downloaded to this

SOUND FORGE

4 answers, most recent on 7/14/2025

RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

Hi, i tried the second way because i dont have an disc space. Anyway in the website nevest version is for windows 8.1 I still tried it with that but it only says that window didnt find the drivers. @johnebaker

Off topic

One answer, on 11/7/2025

RE: Magix video converter

@tolti Hi The drivers for the older USB dongles are no longer available. Windows 10 should have installed the correct drivers, however the device may not be accessible to the program you are using because the Windows, Settings, Privacy &

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR We just got the information from a moderator in another topic that Magix has thousands of open tickets they still need to answer. I don't think you'll get an answer from support in the near future. In the worst case scenario, you need to

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

An AMD user here. I've been using AMD GPU's for decades, since the original Radeon (2000). I've built custom PC's for businesses (well over 100) and individuals (90), serviced lots, and have never had an AMD card fail. Ever. Does that mean it can't

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Movie Studio

6 answers, most recent on 12/9/2025

RE: [Closed] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

Hello (to both of you), but yes, I was using the latest studio driver (591.44)I will downgrade now though accordingly.*Is this issue a Magix glitch though, (which Magix are planning to fix) | Or is the issue on Nvidia's side?

SOUND FORGE

One answer, on 1/1/2026

I cannot record on Sony sound Forge Audio Studio 9.0.

I cannot record on Sony sound Forge Audio Studio 9.0. I chose windows Classi Wave Drivers, under Default Playback Device, I chose Speakers Realteck Audio, under Default Recording Device, I chose Microphone REalteck (Audio) but I still cannot record,

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hold CTRL and SHIFT on your computer keyboard. Then double click on the Sound Forge desktop shortcut to start the app. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

I mainly use ASIO4all as my audio driver for all "in the box" recordings in SMS (Drum Sampler/ synths) I did try the Magix Low Latency driver....crashed with that too. If I'm recording guitars.....i use a Boss GT-1000 which acts as a recording

SOUND FORGE

5 answers, most recent on 6/17/2025

RE: [Solved] Short bursts of static

@Pat-DeLaquil This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can click on the Windows start button in the bottom left corner and type regedit. Then

Samplitude

One answer, on 10/31/2025

RE: Afspelen tijdens opnemen van dezelfde track

@dick-broekema Controleer het volgende: - Open de audioapparaatinstellingen in de programma-instellingen, selecteer een ASIO-driver en verplaats de monitoring-schuifregelaar naar Mixer FX Monitoring Hybrid Engine. - Activeer de Mon-knop in de

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

@Atte-Tahvanainen Hi You can either: Repeat the above procedure in Device manager, Update driver pointing to the folder containing the files OR Right click the .INF file - boxed in image above and select Install. John EB