• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi . . . . The pdf is just one page saying to get ready to reinstall . . . . There are 2 pages to the procedure I linked to. If you are viewing in a web browser, scroll down the page, you should also be able to download to your PC to print if
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi . . . . Does it mean the graphic card cannot manage the chroma key effect ? If this is the case, then wich graphic card should do the job? . . . . The issue could be caused by one or more factors such as video format being
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  Hi @rraud, thank you for your answer.yes, I'm talking about the non destructive plugin chain.For exemple, if I use in my chain a graphic eq with the sliders at various positions, as long as the effect window stays opened, no problem, the effect is
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. I notice you are running three video tracks. Do they all contain and use the audio in the project? If so I personally find that reducing the amount of buffers but increasing the sampling rates helps with smoothing out playback
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 You don't mention the use of any graphics card on your system and no matter how powerful a CPU you may have, or how much system ram you have, without a sufficiently powerful GPU it could well strain the system to a breaking point. System ram
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson Based on those 3950x numbers, Carl, I'd still get a dedicated GPU. I realise my system in Intel but my CPU (i7-13700K) isn't much faster than the 3950x. I think my export times, using CPU only, are similar... slow! Approx 3x play
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 I found the same with AVIDemux. Handbrake works: Summary and Dimensions tabs: no change Filters tab: Detelecine and Interlace Detection Off. Video tab: -H.264 (either x264 or whatever you have available via your graphics card) -Frame
• Movie Studio

  One answer, on 4/11/2026

  RE: ファイルを開くと強制終了してします
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al Thanks for the new clip, definitely stutters with the 591.86 RTX driver and patch .316. . . . . I don't get HW accel on the 3060 ("update your driver" message in the export dialogue) . . . . Strange, I tried the following: Project
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
• ACID

  3 answers, most recent on 8/5/2025

  RE: Are included Libraries Commercial Royalty Free?
  @Antony-Donlan If you run the installer for the software, you will usually see the EULA and need to accept it. Maybe install the Acid Pro trial version and check what is written in that EULA. At least in the past, consumer versions of Magix software
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details.  The specification of your computer system including
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive I don't play games, Nvidia doesn't detect any either prob because there's none installed. It does detect Topaz that I don't have a licence for so don't use, it's just the Trial but it does detect VLC Player & it's 'Optimised' .. I'm
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  @frank-flores Hi . . . . Crackling with buffer set at 1024! . . . . Did you try increasing the number of buffers and sizes to fix the crackle? What is the specification of your computer system including Windows version and program version, see this