• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy These 'lines' could be hardware acceleration decoding created artefacts. Do they appear if you switch all the Device Options to use the CPU or UHD630 ? John EB.
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  Downloading seems not the problem. Activating does not work at all because the ComputerID is not accepted. Eric
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  Thx for the reply......already created multiple reg files from 11, the entries all went into the 12 registry, all function as they should with the exception of the *fade* entries. For some reason, even tho the script entries appear in the 12 program
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  Thanks for all the help. I have now found the codes in the email that came with the download and applied them. 😁
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac The Ultimate version doesn't include the Loops Unlimited subscription. Of course, you should be able to access all Soundpools included in Music Maker Ultimate for free.
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is
• Movie Studio

  4 answers, most recent on 7/17/2025

  RE: [Solved] Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  @DonL Hi This is a common issue with video files that are Variable Frame Rate (VFR), VDL 2026, like many other video editors does not always handle VFR video correctly especially when the Minimum and Maximum frame rate range is relatively
• Photostory

  13 answers, most recent on 4/18/2026

  zoom in templates
  Hi, I have updated to Photostory 2026 from 2023, But this new version does not have all the zoom in templates eg zoom in top, zoom in bottom, zoom in left etc. Can we download them anywhere?
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @me_again Andy, rojer roger, I assumed you couldn't get any sound at all.  
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  All Gloom!This attempt cost three discs - all now formally classified as UAPs (very trendy and up-to-date). Log File at https://1drv.ms/u/c/bb228147f3dd175d/IQCAR7CM5tEIS6119Eh55AICAcGu6Pa1X4kQplWr64l7gwY?e=sehBzQ Is there some way to test the DVD
• Other products

  3 answers, most recent on 3/26/2026

  Photo manager deluxe - clouds and local drives
  Hi, I am new in the Magix universe. I have installed the Photo Manager Deluxe programme. According to tutorials and description, it should be easy to install from Clouds. Still, I have problems with this. Will all the photos end in this programme as
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  What I get from all this is that VDLX manual needs a good shakedown to remove relations to VPX. OR.... much better if Magix will open the EDL export option in VDLX2026 in the comming update.
• Movie Studio

  One answer, on 11/26/2025

  Neat Video update to 6.0.9
  Greetings, The title says it all. https://www.neatvideo.com/news/nv-609 AndyW
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  As a follow up: The 5 loops I listed for dub step 2 are all I used from dub step vol 2. as for the other Soundpools: Movie Score Vol 11 lookup states that "Action Strikes" has all the loops for Movie Score 11 Techno Vol 16 lookup states "Berlin
• Movie Studio

  3 answers, most recent on 7/23/2025

  RE: MS2023 Suite: select all then can't move it
  @john-x Hi. Instead of selecting all objects did you try changing the mouse mode to effect all tracks and then move the front most object backwards? Ray.
• Movie Studio

  2 answers, most recent on 4/22/2026

  Video Deluxe | screen gets stuck to where I can't reposition it.
  Would you please add a reposition button at the bottom corners for these times? OR let us lock it for 2 options. 1 monitor & multiple monitors. I need this all the time.
• Video Pro X

  7 answers, most recent on 12/8/2025

  RE: Ripple Delete shortcut not working
  I've done further tests and Ctrl + Delete does nothing in terms of closing the gap regardless of mouse mode selection in VPX 17. But if I have mouse mode for all tracks enabled and then just press plain delete the selected objects will be deleted
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  This is why it's so confusing. I see that Magix attempted a withdraw to my debit card. Nothing at all about Boris. In my searches I saw the name Boris, but had no idea what it was. I guess I need to purse that. Thanks for the info.
• Off topic

  One answer, on 1/4/2026

  Images
  What happened to the images for all the new audio post?. I added mine like always and it doesn't show now. That was part of the presentation of the song.
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John OT, however, It is has been in all versions since 2007. Click the Show all Actions when in the macro wizard The above is from 365, latest version, which I have to sort out the trust and security settings and being able to work
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Actually, the title of this thread is "Does Magix have customer support" so my comments above are entirely in keeping with the subject of the thread. One wonders whether Magix provide any support at all.
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @CubeAce Ray, the resolution is 320x240 (as in the Mediainfo) and is the original file I was given. I've asked my brother what camera was used and he thinks it was a Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so
• Other products

  6 answers, most recent on 12/5/2025

  RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  @Santana Be aware, this is not our company, we are all just users here, giving advice to each other in this community. No Magix staff is active here.
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  I didn't had this issue with previous versions of SF. Only with SF 18.And this occurs on all PCs, since I'm teaching sound design, and all my students have the same problem on their machines.Another issue, is that the meters (true peak meter, ...)