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Thanks for responding John! I did find the GUI configuration settings and tried flipping between CPU and the GPU. And I Googled the graphics card when I activated the codec so I had a pretty good idea it wasn't going to be...blazingly fast. My hope

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when

SOUND FORGE

3 answers, most recent on 10/24/2025

RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins

Indeed, Waves doesn't support SF any longer. They used to, but no longer. That said, they did provide some things to try. But nothing worked. I did send a message to Magix support, but have yet to hear back from a real person. Only an AI bot with a

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps

SOUND FORGE

8 answers, most recent on 1/26/2026

RE: Non functioning Sound Forge / no response from support

@Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing

Music Maker

4 answers, most recent on 10/1/2025

RE: Missing download-links after upgrade paid purchase.

@Per-Schei It's very odd, that your purchased upgrades are not listed in your customer account. Please contact customer support at infoservice@magix.net and write that you didn't receive your purchased products. You might get an AI chat bot response

Video Pro X

One answer, on 4/11/2026

[Closed] licence magix vegas 21 ne fonctionne plus hors ligne

bonjour, j'ai acheté 2 licences pour vegas post 21 pour une utilisation hors ligne après enregistrement, après un an de bon fonctionnement, ceux ci refuse de démarrer. pour rappel voici les informations données lors de l'achat : "After installation

Other products

2 answers, most recent on 11/30/2025

RE: Installation Magix Audio Cleanic 16 deluxe

@Christian-Alessio If your serial number begins with P3 you can simply disable the previous installations in your customer account at Magix.com. Since Audio Cleaning Lab 16 seems to be very old, it could be that it's serial number begins with P2.

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

guys after 8 hours of attempts i decided to give up i could hear the damn dog in the background on all attempts but i then got frustrated and did a mad search and found this website with online file upload ..no

Movie Studio

69 answers, most recent on 8/10/2025

Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is

ACID

3 answers, most recent on 1/1/2026

RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home

Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but

Photo & Graphic Designer

One answer, on 8/27/2025

RE: Photo Manager Dedupe facility

@Keith-Bloodworth Hi If you are wanting to de-duplicate images with the same content there is a Search for files and folders function as shown below Do note this will search for duplicates of the selected image only, there is no feature, AI or

Music Maker

16 answers, most recent on 4/5/2026

RE: Unlimited loops

@Hanna-Auchynikava Did you get a coupon code for another year of Loops Unlimited? And did you redeem it in the program/in-app-store? It usually helps to open the program settings and click on the button to clean up the in-app-store. The will reset

Movie Studio

14 answers, most recent on 11/15/2025

Error Messages when trying to open MAGIX Video deluxe 2026 Prem

I upgraded to this program the first week of September. after a week, I suddenly started getting this message and cannot use the program anymore, I have uninstalled, re-installed, and get small abort messages when trying to re-install. I would like

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

@Robert-Lyons-48 Apart from the differences that @SP. has mentioned, the programs are tiered according to price so the higher the price the more functions that program tends to have. Also projects made in Vegas software are not really transferable

Other products

One answer, on 11/25/2025

RE: Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

@David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols. In the past, Magix customer support would

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@me_again Hi Andy . . . . actually Firebird SQL Server - Magix Edition version 2.1.32.0) installed 17 July 2022, presumably with MEP 2022 . . . . Definitely not from MEP 2022, as @browj2 has commented this was dropped when MEP 2015 was released,

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@HHM see the AI and Hub in Magix video editors? Came from Vegas Pro. With Gary Rebholz being the one in charge of video software development, along with being chief product owner coming from Vegas, there is a lot of additional information on Vegas

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis, @Bol, @AAProds Hi Jak . . . . I downloaded them as 1080p . . . . In which case use these files in your project and let MEP do the one conversion necessary, any 'losses' are likely to be undetectable to the human eye as you are not

Movie Studio

5 answers, most recent on 7/8/2025

RE: Upgrade or NOt ?

@John-Dent @SP. But it might not be possible to install both version 2025 and 2026 on the same computer. It isn't possible, at least with a previous "upgrade" program installed. I had MMS 2025 (an upgrade form a previous version) installed and the

Web Designer

13 answers, most recent on 9/19/2025

RE: My Magix account

Ciao ragazzi, ho rinnovato normalmente l’abbonamento per hosting "L", domini ed email fino al 2026. Ora però mi è arrivata la notizia che il servizio verrà interrotto e che bisogna migrare verso un altro gestore, con uno sconto del 20%. Vorrei

Off topic

162 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online

Off topic

8 answers, most recent on 10/17/2025

RE: serial number at purchase

@JD-Langeman Have you checked your order confirmation email? I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a