• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  No, that's been checked. The issue is that the new key/SN sent to me by Support is also rejected.
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hi Can-Dive, Confirmed and tested: Conclusion: In the first project (in which the take was created) its not possible to trim the take and move the new size to the timeline. In a brand new project however it will move the trimmed take as a .PRV in
• Movie Studio

  One answer, on 11/28/2025

  [Closed] registration
  This product, movie studio 13, is already registered on an old pc. I now have a new pc and need to renew the registration to that pc, but I am unable too. Please advise
• Other products

  One answer, on 10/1/2025

  [Closed] Where is Vegas Pro specifically in the Forums-Not in drop down
  Where is Vegas Pro specifically in the Forums. It is Not in New Post Drop Down
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Just too late, years of problems and tonight was the last straw.I've literally bought a new software and mentally moved off Sound Forge for good. It will have to be one hell of a fix and stability effort to even get me to look at it again.  
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  @John-Finney There is a new method. Try this here. I hope it helps. https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio.  John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 Magix is massively downsizing. They have sold Sound Forge to Boris FX, which already released a new version Sound Forge 2026. Of course, Magix is technically still responsible that you can activate Sound Forge 18. But, you cannot do much
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on
• Other products

  One answer, on 1/24/2026

  RE: photomanager deluxe crashing
  I was able to get past the crashing by deleting the database. Since this was a new istall, I did not have much to lose. However, after a day, I got more of the same. My solution has been to ask for a refund. Adios.
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457 . . . . A bit of a longshot I am running on Windows 25H2 Build 26200.8457 and experiencing no issues with Photostory 2026 which
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 That was the case in the past when they still had good customer support. They had an insolvency in 2023, that's why they now have a new parent company. They are currently trimming everything that doesn't generate enough revenue
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  I have changed the VDL settings folders, but VDL still creates new folders in documents when VDL is started. It is wrong that I cannot have photos in documents that have nothing to do with VDL. Attaching a screenshot of the project settings folders.
• SOUND FORGE

  One answer, on 3/15/2026

  Unable to reregister Sound Forge Pro 10.0
  I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Can-Dive yes, this has been a topic of conversation for quite some time now. And yet, here we are, new released software and the what is in this forum? Products that are 2 generations old. Strange how the Vegas user forum is always up to date on
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  @rraud What will they f__ up next? If there is a next.. Since today Sound Forge is listed as a new app in the Boris FX Hub (as is Vegas). If they took the software over from Magix we might finally get some updates in the near future.
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, This is very bizarre! I've just tried the double-click on an .MVP file (which worked this morning) and now get exactly what you were seeing, i.e., nothing happens, not even the screen I saw before which asked me to select an app! It
• Movie Studio

  One answer, on 2/22/2026

  [Closed] I need my serial number!
  After installing Movie Studio Platinum 13 on my new computer, I have to add my serial number but when I tried searching for it on my email, I forgot I deleted my entire history of emails from 2015. I need my serial number!
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @emmrecs Hmm,, I wonder if 2025 is a good year for VDL (MS)? AndyW Ps - It's not looking good so far though. edit - out of curiosity, do the new Nvidia drivers actually work correctly with this patch?
• Other products

  3 answers, most recent on 9/4/2025

  RE: CD Architect 5.2 dilemma
  @Steve-Pabst They recently added a new method to activate old Sony software. Read here: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• Off topic

  162 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  John I did that and then some. I sent the full serials and the old email and the new one which is the email I am using now. ABSOLUTELY NO REPLY FROM THEM. I am getting quite perturbed. Its just rude and uncalled for. Thank you for your comment  
• SOUND FORGE

  One answer, on 5/8/2026

  RE: SF 18 - Plug in chainer weirdness
  Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly