• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  did anyone ever have any luck with this? I have the same problem, support just emailed back saying that support is not available for the product...Is there a direct download link aviaalble that i can use to install it and then use my existing cd key
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  @Stephen-Nichols8858 Hi and welcome to the forum - albeit the wrong one Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page. I would suggest you post any future questions, about
• Video Pro X

  One answer, on 5/8/2026

  RE: [Closed] Render do not work and it freeze in Vegas Pro 22 P3-
  @rolando-cosacov You'll need to ask your question on the new Vegas forum here: https://forum.borisfx.com/ FYI, it's not a good idea to post your details (such as your P3 number) in public forums. Others might use them to take over your product. I
• Audio Cleaning Lab

  3 answers, most recent on 9/24/2025

  RE: SOUND FORGE Audio Cleaning Lab 5 / 2024
  @Peter-Cox7855 It looks like it is discontinued. It was based on Samplitude, which means it was sold to Boris FX. Currently Boris FX doesn't offer it in their products portfolio but you can find all the audio restauration effects in Samplitude as
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  Hi SP. I understand that these "add ons" are plugins and not standalones, but are they the full product with all of the presets and are they perpetual licences with lifetime access.
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @Nalmcruto Magix deliberately didn't sell Vegas to another company because it's their best selling product. I'm pretty sure that Magix and BorisFX will continue to cooperate in the future regarding Vegas.
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. @Leslie-Howarth Hi, The HUB is now working, at least for me. I raised a ticket recently, discussed the problem with the AI agent which finally said that it was forwarding it to a human. A week later, I followed up by replying to the email,
• Xara Designer Pro

  2 answers, most recent on 8/6/2025

  RE: [Closed] Missing Galleries
  @Colin-Rawson Since it's no longer a product sold by Magix I suggest you ask Xara support or the users in the Talkgraphics.com forum. It's unlikely that anybody here as a Designer Pro Plus version.
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @me_again Hi Andy, Thanks from me also. Interesting that update patches are still being released for what are now "old" products, i.e., not the current release versions. Jeff
• Other products

  One answer, on 3/22/2026

  RE: [Closed] Sony Vegas Pro 14.0 and Movie Studio Platinum 14.0
  @briley-e Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page. I would suggest you post any questions regarding Vegas Pro and
• Video Pro X

  One answer, on 9/12/2025

  RE: [Closed] Move timeline cursor while video is playing
  @jake-m7368 The link to the Vegas forums is at the very bottom of this page where you see the words VEGAS Forum.. That is a link to the Vegas forums. This forum does not reply to questions regarding Vegas products. They have their own forums at
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.   If
• Audio Cleaning Lab

  One answer, on 7/25/2025

  Is there an upgrade to Audio & Music Lab Premium?
  Ive been using this for years now, but its quite an old product. Is the Sound Forge Audio Cleaning Lab the same thing? Is it a good modern replacement?
• Movie Studio

  One answer, on 2/12/2026

  RE: Can anyone recommend a decent Video Editing Software
  @David-Rosingana Welcome to the Magix user to user forums. Which Magix video editing product do you own? Magix Video Pro X will allow inter-frame line-up, your free hand; I'm guessing (because I have no experience of it) that Vegas Pro might do the
• Movie Studio

  One answer, on 1/14/2026

  RE: [Closed] Sucking, suck moive studio 13
  @Me-Bob Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there This topic will be
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Hi . . . . an error message appears saying that it is not my product . . . . What is the full error message, a screenshot of the message would help. John EBForum Moderator
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  AAProds, johnebaker and  CubeAce posted in the feedback section important posts earlier. It would be productive if they did the same for the De Luxe 2026 version and also for the VPX17!
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  RE: Reactivation of SF 10 after upgrade to SF18
  You do not need to access the old email account, you only need the address text to log-in to Magix and access your old Sony 'My Products' . You should also look at this recent thread about activating the old Sony
• Music Maker

  4 answers, most recent on 10/1/2025

  RE: Missing download-links after upgrade paid purchase.
  @Per-Schei In case nothing is listed in your order confirmation e-mail, upgrades usually get automatically registered to your customer account. So technically, you should be able to find everything there. Simply visit Magix.com and log in with your
• Movie Studio

  One answer, on 5/3/2026

  RE: [Closed] Time in seconds
  @Former user Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there under Vegas Pro. BorisFX do not have a separate