• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  It gives no error message it does nothing more than what I said. The hour glass come on. Sits a whole blinks on and off the nothing. How can I talk to a real person on the phone    
• ACID

  3 answers, most recent on 8/30/2025

  RE: Acid Music Studio 10 - Cannot Register on New PC
  I have the same problem and your solution is pretty vague. I need more info on how to download this new version. I can't find a way to do that anywhere on the Magix website.
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  [Solved] Soundforge Pro 18 automatically changing the sound of my files
  Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Caveat Emptor is the go according to CoPilot.CoPilot is scornful of just about every DVD-DL on the Australian market. I finally found one of which CoPilot approved and their manufacturer doesn't know about them. It is all very mysterious - coriouser
• Video Pro X

  3 answers, most recent on 11/27/2025

  changing 16:9 to story size
  Hey when I have like 10 clips in my timeline for a basketball highlight clip, Im having trouble adjusting it into a nice story frame as the action in the clip moves into directions. I do know how to adjust the size, but once I have 10 sec with the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak See this topic regarding Smart Copy and how finicky it is. John EB  
• SOUND FORGE

  3 answers, most recent on 8/14/2025

  RE: FX sampler
  @buddy-w So, you want a selection where people have a bunch of audio clips to choose from? And if they click on a audio clip it opens a tutorial how to replicate that sound?
• ACID

  One answer, on 11/4/2025

  RE: Neither Acid pro 10 nor 11 see my drives
  @Frank-Canonica How large are these drives? More than 2 TB? Maybe that's the cause they cannot be accessed by Acid. There were reports in the past that large drives will be seen as "full" by Acid. I assume the internal size variable cannot handle it.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at offic​e​​​​​​@rmep.li or off​ice​​​​​​@rmep.com. I did send these email accounts a message with the question of how and
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  Thank you, SP. Have you seen the d103.magix page online? It tries to claim it will be compatible with all later versions. It sucks to not know this in advance, sure. I will check how to create that firewall exception. Cheers.  
• Samplitude

  One answer, on 1/26/2026

  CC 123 interfering with MIDI Learn
  I'm trying to use MIDI learn with a VST. For example, set CC 74 to control the VST's filter cutoff. But the VST's knob inevitably gets hijacked by CC 123 no matter what I try. Am I missing something? Does anyone know how to get around this? Thanks
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  RE: Sound Forge Audio Studio 17
  @Charles-Yarbrough Hi Your comment has been hidden as it does not relate to the subject of this thread. Please create a new post and provide more information, including the playback device and how connected. John EBForum Moderator
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Yes, that is how I log into my Magix account. I do not do it from within either Vegas or Magix user forums. Logging in from the forum requires two logins, one for the forum and one for Magix.
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Welcome to the Magix user to user forums, so not any contact for Magix staff and no-one who posts here can directly answer your question, sorry. However, which Magix product(s) do you own? With this information we may be able to
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  "Could ACID PRO Rise AGAIN !!"...short answer...No Long answer...NO How do you know? Got any solid proof? If not, I would keep it quiet
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  @Zoran-Angelkovikj Have you carefully followed ALL the instructions in that linked post? They clearly include details of how to create that Activation Code. Have you also read the whole thread and seen the responses of other users of Sony software?
• Samplitude

  8 answers, most recent on 12/5/2025

  RE: Need Help Tuning Focusrite Scarlett for Music Studio 2017
  @Keith-W Since I don't have this interface I recommend you contact Focusrite and ask them how it works. To my knowledge audio loopback is available since generation 3. I have a second generation Focusrite interface which doesn't have a software
• Music Maker

  7 answers, most recent on 2/22/2026

  LOST SOUND POOLS AND LOOPS
  MY HARD DRIVE RECENTLY CRASHED AND ALL MY DATA WAS UNRECOVERABLE. I RE-INSTALLED MAGIX MUSIC MAKER HOPING THAT ALL OF MY PURCHASED LOOPS AND SOUND POOLS WOULD AUTOMATICALLY POPULATE. BUT THERE IS NO DATA...NO PURCHASED AUDIO..NOTHING. IF ALL OF MY
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• Photostory

  19 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
• Movie Studio

  12 answers, most recent on 12/22/2025

  SPLIT WHILE PLAYING WITH LETTER T
  I WAS ABLE TO CUT OR SPLIT VIDEO WHILE PLAYING THE VIDEO IN 2022 MAGIC BUT NOT IN 2026 ITS NOT ABLE TO DO SO - HOW SPLIT VIDEO WHILE PLAYING IT - IN 2026 I HAVE TO STOP SPLIT AND THEN PLAY - I WANT TO SPLIT OR CUT WHILE PLAYING THE VIDEO
• Movie Studio

  One answer, on 7/21/2025

  [Closed] Registering old version of sony vegas 9
  I cant register my old version of sony vegas pro 9 when trying to reinstall i read that i can register through Magix how do i do that