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  • Other products
    One answer, on 5/17/2026
    [Closed] Crashing Vegas 20.0
    Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
  • ACID
    No answers, created on 11/22/2025
    Preferences
    Hello, I need some help with Acid Pro11. When previewing loops in the explorer window Acid creates a new track for each loop I click on. By the time I’ve previewed fifty drums parts I have to go up and delete fifty tracks. Is there a preference to
  • Movie Studio
    7 answers, most recent on 9/4/2025
    Video playback stutters
    The video playback stutters with some large files. How can I minimize this? Are there any options? Program: Magix Video Deluxe Plus operating system: Windows 11 Hardware setup: wich information do you need?
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very
  • Movie Studio
    8 answers, most recent on 10/10/2025
    RE: Video Deluxe 2026 Premium
    Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name                            : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format                                   : MPEG-4Format
  • ACID
    267 answers, most recent on 4/2/2026
    RE: Feedback on ACID Bugs
    ACID has indeed been acquired by BORIS (along with SoundForge and Vegas), and Boris has confirmed via email to several US users that they are working on a whole host of major updates! ACID PRO 2026 is back!  That is good to read, i use it mainly and
  • Movie Edit Now
    5 answers, most recent on 3/28/2026
    RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
    @sicreetservis1410 Hi . . . . doesn't allow me to export Dolby Digital 5.1 audio . . . . In addition to @CubeAce comment re using Windows Media (WMV) file format, the AVCHD file export also supports surround sound, when VDL is set up correctly in
  • Music Maker
    One answer, on 8/2/2025
    Midi Keyboard
    As a complete beginner to Music Maker 26 I would like some recommendations for a midi keyboard my main interest is ambient music for my videos I am using windows 11 desktop computer thanks in advance for any info
  • Movie Studio
    3 answers, most recent on 7/3/2025
    RE: Need Authorization Code
    Thank you for the response. Vegas 10.0 works fine on my two computers running Windows 11. The issue is that I cannot launch on the new computer without an Authorization Code, which I cannot obtain.
  • SOUND FORGE
    One answer, on 12/3/2025
    Sony Sound Forge 9 will not register
    Sound Forge 9 was bought and paid for years ago. I've had issues and had to re-register the program multiple times which has always worked in the past. Now it want's me to register the product again but nothing is working. I'm on a windows 11 laptop.
  • Other products
    3 answers, most recent on 3/26/2026
    GDIPlusExif Exception ocurred
    MAGIX Photo manager Deluxe. ver.13.1.1.12.     Windows 11 Pro 64 Ver.   25H2. 'Exception ocurred while formatting EXIF information for display' This notice pops up when selecting 'Properties' at a right click on a JPG photo. Click OK and I can
  • ACID
    No answers, created on 6/29/2025
    Applied groove not displayed
    Applied a groove to an audio track... somehow my track view has changed and I cannot see the applied groove displayed below the wave data... what can I do to see the applied groove? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro
  • Movie Studio
    5 answers, most recent on 4/18/2026
    RE: LOSS OF OF PLAY BACK BAR.
    I am using Magix Movie Studio 2024. I have recently changed to a new computer with Windows 11. But now using the Magix to create a video appears to slightly different.   The play bar has disappeared when I open the video. I need to do more edits,
  • ACID
    19 answers, most recent on 1/21/2026
    RE: WAVES VST Plug-in inssue
    Just to be clear, I do not have Music Maker at all. Just Sound Forge 18 (x64) Yes shkr, I found those 6 exe files, as I stated above. To play it safe, I'll copy-n-paste them... ...from the Sound Forge folder into the Acid Pro 11 (x64) folder (as
  • SOUND FORGE
    2 answers, most recent on 5/12/2026
    Recording
    RecordingDuring the recording process, it suddenly stops and SOUND FORGE Audio Cleaning freezes. I mean, the program doesn't respond to commands. This happens every time I open the program and try to record. SOUND FORGE Audio Cleaning Lab
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
  • Video Pro X
    9 answers, most recent on 6/26/2025
    [Solved] Difficulty Downloading Content Pack- Video Pro X17
    I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
  • SOUND FORGE
    One answer, on 5/8/2026
    RE: On Windows 11 activate my Sony AUDIO Sound forge 9 Sft Ware
    @michael-habib Welcome to the Magix user to user forums. Sound Forge is now owned by BorisFX so please read this post in the BorisFX forums about how to activate such an old version of the software. BUT, it is very possible that such an old program
  • Other products
    One answer, on 1/24/2026
    photomanager deluxe crashing
    After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
  • Video Pro X
    10 answers, most recent on 10/23/2025
    App failure to load
    error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
  • Photostory
    15 answers, most recent on 1/28/2026
    RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
    The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen
  • Other products
    9 answers, most recent on 9/29/2025
    RE: CD Architect 5.2 cannot register
    When trying that message I an "invalid hardware id", something like that... Was I supposed to use the windows 11 computername? If so, it didn't work. The directions said, "Type in the computer ID provided by the SCS era software when prompted", but
  • ACID
    One answer, on 1/21/2026
    RE: ACID PRO 11 Waves L2 and Ozone can not open
    @JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C:
  • Video Pro X
    14 answers, most recent on 10/21/2025
    [Closed] Serial Number / Licenses
    I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10
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