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  • Off topic
    159 answers, most recent 6 hours ago
    RE: Magix support has not responded to support tickets for months
    I have just done a google search to find out who is hosting Magix, and found this: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services, replacing their legacy, in-house hosting, which was permanently shut
  • Off topic
    159 answers, most recent 6 hours ago
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 Hi . . . . As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services . . . . This is completely off topic and relates to the Web Hosting services that Magix and Xara provided for users of
  • SOUND FORGE
    7 answers, most recent on 10/24/2025
    RE: Not received product key against
    @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck,Rob
  • Music Maker
    2 answers, most recent on 12/20/2025
    RE: [Solved] Soundpools
    @dpizza To my knowledge there were only two Soundpools added since late May. Bar Piano and Fuzz & Feels. The reason is that Magix got sold to a new investor. They reduced staff massively, shut down online services and sold off program like
  • Off topic
    159 answers, most recent 6 hours ago
    RE: Magix support has not responded to support tickets for months
    Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
  • SOUND FORGE
    7 answers, most recent on 10/24/2025
    RE: Not received product key against
    @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
  • Movie Studio
    30 answers, most recent on 9/24/2025
    RE: No sound from combined files
    Hello @Yoshinori-Tokuda,   Try going to: Help/Online Update? As far as I can tell, you live in an Asian country (Japan). I don't know if Magix programs are also registered in Asian countries. But try going to: MAGIX - マイサービスセンター/ My Products. You
  • Off topic
    159 answers, most recent 6 hours ago
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then
  • Music Maker
    One answer, on 4/7/2026
    RE: App Crashes when FX are Used on Vocals
    @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
  • Music Maker
    15 answers, most recent on 3/28/2026
    RE: Music Maker update 32.1.0.17
    @Dommer ServerError, kritisch: Error transferring https://api.maxix.com/codo/crest - server replied: Service Unavailable
  • Off topic
    159 answers, most recent 6 hours ago
    RE: Magix support has not responded to support tickets for months
    @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
  • Other products
    One answer, on 12/22/2025
    [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
    (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
  • Music Maker
    7 answers, most recent on 9/28/2025
    RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
    @Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker
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