• Other products

  5 answers, most recent on 9/30/2025

  RE: [Solved] Independence Pro 3.5
  Still didn’t work with those both removed. It’s strange that only the HP pc was affected by this issue not the dell nor the Lenovo PC. To me that suggests as others have said there is a secret setting in HP software control centre. It seems to
• Movie Studio

  12 answers, most recent on 11/15/2025

  [Solved] Speech to text
  I've had Sony Vegas then Magic Movie Studio for many years. I have just upgraded to the 2026 Premium to get speech to text. However: I follow all the instructions, and all I get when I click on "Start analysis" is "No language found". Have tried
• Music Maker

  2 answers, most recent on 12/20/2025

  [Solved] Soundpools
  The store within Music Maker does not have many new items to purchase. It's been over 6 months and nothing new seems to have been added to the store. Why aren't more items being added for purchase??
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  I hate to go backwards, but this solution has not actually worked. It just comes back over and over, making the app unusable. Any other ideas.
• Movie Studio

  3 answers, most recent on 6/24/2025

  [Solved] Audio noise
  When adding voice over or music tracks (MP3) in Movie studio 2025, I get clicks and pops in the video. Have tried audio cleaning to no avail. Any suggestions?
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Leslie-Howarth The servers went down over the weekend. There are still problems.
• Samplitude

  3 answers, most recent on 5/12/2026

  RE: Samplitude and Music Maker same VST Instruments?
  I'm looking for the last (MAGIX) version of Samplitude Music STUDIO before going over to BorisFX!!!! Can anyone help?
• SOUND FORGE

  3 answers, most recent on 10/27/2025

  RE: SF 12 Can't drop music on voice anymore
  SF 12 Pro Yes, I was able to drag and drop music over voice, now it is a bar that won't let me place it over the voice
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  same boat, been over a month, numerous email submisions and multiple tickets, 0 response
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  Thanks, guys. Another problem, when I mouse over the timeline, half of the thumbs are blacked out except for the selected one and the next moused over one (see the screen shot)
• Movie Studio

  6 answers, most recent on 4/6/2026

  [Solved] Nvidia GeForce RTX 5060 Mixdown message
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  @tolkachovaa Yes, but I think SF 18 wasn't updated over the last two years.
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  License for iZotope Plugins
  It is my understanding we were to receive the license keys for the iZotope plugins that came with our purchase of SoundForge Pro 18. However, we received no email that included any license keys. We have tried in vain multiple times to contact
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 We recently found out, that Magix support accumulated thousands of support tickets over the summer 2025, during their restructuring process. In February 2026 there were still over 2000 tickets open. I had to wait three months until
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  No change in behavior. I've rebooted multiple time using both restart and shutdown in trying to solve this issue over the last couple days.
• SOUND FORGE

  4 answers, most recent on 3/16/2026

  RE: Subscription
  @Jimrin After Magix acquired Vegas, Sound Forge and Acid from Sony, it originally wasn't planned to update Sound Forge or Acid anymore, but they decided otherwise. Over the last couple of years, Sound Forge and Acid were maintained by the Samplitude
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  @Nicolas-Deuson You called Magix? Magix completely restructured since last fall. They were bought by a new owner (otherwise it would have been over) which completely turned the company around. They reduced staff from over 200 to 125 at the beginning
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  not rude at all I have had many interactions over the years...
• Movie Studio

  3 answers, most recent on 12/9/2025

  RE: program is halting for sometimes more than 45 seconds, then resumes...
  No abnormal behavior in Task Manager. I can quit the programm and start over again. But the problem persists..
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Nathan-Webb  If support no longer has a backup installer and you don't have a backup either (for example the original program discs) you'll not be able to reinstall the software. Support changed fundamentally over the past year. Magix was sold off
• Movie Studio

  5 answers, most recent on 9/3/2025

  [Solved] Question: How to add new font to Magix Movie Studio 2025 in Windows?
  How do I add a new font for the title editing window? I've tried to add "GC Horizon" in OpenType Font file and TrueType font file versions into Windows 10 (Either one will over-write the other upon install). I will see the font in Windows, but it is
• Other products

  One answer, on 5/14/2026

  RE: [Closed] Vegas Pro 23 missing Mainconcept MPEG for render
  @JOHN-RAPPL G'day John, you're best off asking this over on the BorisFX forum, as Boris now owns Vegas. The forum you need is here: https://forum.borisfx.com/  
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @emmrecs Regarding the high price I assume it's Vegas Suite? @Michael-Schmidt6033 If you are trying to renew your subscription for Vegas, you need to switch over to Boris FX as Magix no longer sells Vegas.
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @John-Jackson3333 The backend server currently doesn't work. You cannot fix this. This has to be fixed by Magix. It's unlikely they will do this over the weekend but only next week.