• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds @browj2 @johnebaker Hi Al, John and John, Having updated both VPX and VdL, no reactivation was needed, so this problem seems to be entirely random! And I've checked my account, only one activation used for both softwares. Jeff
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @emmrecs Hi Jeff Retested this morning on my laptop, the crash appears to be random, yesterday both VDL 2026 and VPX 17 were OK, this morning VPX 17 crashed first time, then OK, VDL worked fine. I suspected both initial crashes were caused by the
• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: VDL 2026 Crashing on Analogue Recording Stop
  @AAProds Three questions: Is the crash random or consistent? If you hit stop on the camcorder/VCR rather than the program - does the system crash? Do you have access to another USB digitizer to test?
• Movie Studio

  3 answers, most recent on 7/27/2025

  RE: Regaining Focus
  @AAProds I had this on random occassions, both with clicking the UI, and the Taskbar icons. I suspect it is a Windows 23H2 issue. Since updating to Windows 24H2 have not seen it occur (yet) John EB
• Movie Studio

  2 answers, most recent on 11/29/2025

  Download from Cloud Import Fails
  Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  @clement5 I don't understand why you're comparing clips. Wouldn't you work on a clip, export it, edit in in another program, then re-import it? Why are you comparing the original exported clip with one that has been re-edited, in potentially another
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them. Just a slightly random thought: are your plugins VST2 or VST3, or a combination of both? By default VST3s must be installed
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, Attached is a the media report for one of the files at random. Sorry, the forum won't allow a text file, so I had to take a screenshot. By the way, according to a search I did, SF18 uses the Fraunhofer MP3 encoder, but SF18's Batch
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, I'm using SF18, but am trying this in SF14 now, too. I've just encoded one chapter on its own in SF14 and so far, it seems OK. But it's so random that one file could be fine and another might have glitches. And yes, as mentioned, I'm
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Yes, I rendered from Reaper. And it was the first time I was rendering with live effects on the tracks. So here's the full audio journey: 1) recorded voice artist using Reaper; exported as 44 kHz, 16 bit, mono WAV (have been doing this for maybe 15
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al . . . . I've made up a 1min 42 sec video of some drone footage with a soundtrack and the video definitely runs slower than the audio . . . . Is the sound track that of the drone or a music / other audio track? . . . . The timecode
• ACID

  No answers, created on 3/16/2026

  acid suite 11 wont start. "temp file full"
  Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi . . . . problem starts (indeed dense video effects and 4 layers + audio) . . . . Do you get a short chirp of 'clicks' or, for want of a better description, a quick 'brr' . What is the sample rate for the audio portions of
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker  Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen I have hundreds of short DV Avi's created with my Sony DV camera and the mediafiles of a few random ones are identical to your mediafile EXCEPT mine for some reason under VIDEO shows Encoder Settings (I don't think this is important)
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  MP3 conversion glitches
  I've been using various version of SF to convert to MP3 for years without issue. Usually, I was batch converting files for elearning to 128 kbps MP3s. But recently, I had to batch convert some WAVs for an audiobook. The WAVs all meet the ACX
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  OK, so here's what I've done: 1) in SF18, enabled Legacy MP3 encoder 2) opened a pristine 192 kbps audiobook file that was edited a year ago by someone else 3) selected 1 minute of audio, played it through — no errors 4) ran Trim/Crop just to cut
• Movie Studio

  One answer, on 12/25/2025

  RE: [Video Delxue 2026 premium] always crashes during export
  @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the
• Music Maker

  6 answers, most recent on 7/17/2025

  RE: What probability exist that the Ai di Music Maker can create existing?
  @MrVortex If you want create something more random, click on the gear icon in the top right corner of the Song Maker and set the number of Soundpools to 8 and the AI influence to low. Then enable 8 Soundpools of your choice and create a song After
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, the proofer who was listening to the files first reported it on her machine and when I checked the files on my machine (different countries), she was right. The anomalies didn't appear in the WAV files, just the MP3s after conversion. Also,
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, Just thought I'd pop back here with a few updates: 1) firstly, the last batch of audiobook files I sent the client were fine (phew), but I'm not sure why. I batched them with SF13 or SF14 Batch Converter 2) I bought and installed a new