• Xara Designer Pro

  2 answers, most recent on 1/5/2026

  RE: [Solved] Text and photos not appearing on the preview
  @Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator
• Movie Studio

  6 answers, most recent on 12/9/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• Movie Studio

  13 answers, most recent on 9/8/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• Video Pro X

  One answer, on 1/11/2026

  "Mixdown - Please Update Your Graphics Card Driver"
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5070. Wonder if this will be fixed soon?
• Movie Studio

  3 answers, most recent on 9/5/2025

  RE: [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  @BrenyC Hi . . . .  'UCRTBASE.DLL error'  . . . . This could be a display driver issue, last time we saw this issue it was with an Intel integrated GPU, are the graphics drivers for the Intel UHD 770, and, if you have a discrete graphics card, eg
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  I am using latest version of Video Deluxe 2026 20.0.1.316, and I get jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU (with the Gamer or latest Studio drivers).  Its much better using the Intel UHD Graphics option (on the i7 14700K
• Movie Studio

  2 answers, most recent on 4/16/2026

  RE: No audio heard
  Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, 
• Movie Studio

  6 answers, most recent on 4/6/2026

  [Solved] Nvidia GeForce RTX 5060 Mixdown message
  Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like
• Movie Studio

  3 answers, most recent on 3/20/2026

  [Solved] Ecxeption 0xc0000005 "Access violation"
  J'ai utilisé sans problème le logiciel à plusieurs reprises, jusqu'à ce matin, et cette après midi, gros défaut à l'ouverture du programme "Access Violation". Intel Core i514400, RAM 16Go, UHD Graphics 730 Windows 128MB, processeur x64Windows 11
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  Graphic cardf: NVIDIA Geforce RTX 4060 8GB
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  @spuddy13 Yes, voice cloning is no problem with open source or open weights voice models, like Qwen3-TTS. There are easy to use graphical user interfaces available, for example this: https://voicebox.sh/
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk If you have your monitor plugged into the port of your graphics card and able to see anything at all, I would say you have a working graphics card. In the one experience I had of a graphics card failing it failed completely. Blank screen.
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi John,   I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox Hi. Hmm. The Magix website is very vague about it's use with AMD graphics. INFUSION Engine 3 supports video acceleration and export for AVC and HEVC on Intel, NVIDIA or AMD GPUs with 1 GB VRAM or higher Example: Intel Graphics HD 520, NVIDIA
• Music Maker

  3 answers, most recent on 9/18/2025

  RE: Loop preview disappears
  @MrGSm Sometimes this happens if the loop is shown in stereo. It goes away if you disable the stereo representation in the Arranger menu. I'm not exactly sure why this happens though. I think you need to delete the H2 graphic files in the project
• Movie Studio

  13 answers, most recent on 9/13/2025

  Wich graphic card is better for Chroma Key effect ?
  I have a hard time with the NVIDIA GeForce RTX 3050. When I use the CHroma Key effect the picture sometimes freezes, and the processor (Intel Core i5-9400F CPU @ 2.90GHz) is running at more than 90%. Does it mean the graphic card cannot manage the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Sorry, I should have added that you should check your current power supply is adequate to power the graphics card which would also need a separate 16 pin connector and that the motherboard has enough of a gap with the PCIe slot to house a
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  Which Nvidia driver are you using? https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis @Gid @CubeAce Further notes: I updated my Intel Iris Xe graphics driver and now the program can read @Gid's photo with this graphics selected in Program settings. Maybe the answer is a graphics driver update? @Iris-Willis your Intel
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Here are your MP4 thumbnails in my VDL 2026 media pool; I suspect your system graphics might be causing your hiccup.
• Music Maker

  3 answers, most recent on 9/18/2025

  RE: Loop preview disappears
  @MrGSm, @SP. Hi . . . . I think you need to delete the H2 graphic files in the project folder to rebuild the waveform graphic . . . . On my default settings install of Music Maker the waveform files have the file extension .H0 and are located in the
• Photostory

  4 answers, most recent on 2/6/2025

  RE: Magix requests graphics card update
  A year later and my old Asus laptop is still rendering Photostory projects okay but Magix still says update graphics card. I think it actually means update to a new graphics card - rather than a driver update! But as the graphics card/s are part of
• Samplitude

  One answer, on 3/6/2026

  MIDI fade velocity / volume
  Hi- I've drawn a fade in the MIDI editor, but the volume (in blue) does not change in the mix..what might I be missing? It is with Vita Orchestral Strings in Magix Samplitude Music Studio build 36 / 64 bit Win10Processor    Intel(R) Core(TM)