• Video Pro X

  One answer, on 3/29/2024

  [Closed] Vegas Pro 21 problem with VB-Audio Software named: Matrix Coconut.
  Dear MAGIX Support and Community, I hope this message finds you well. I am writing to bring to your attention a persistent issue I have encountered while using Vegas Pro in conjunction with the latest software from VB-AUDIO, specifically MATRIX
• Movie Studio

  9 answers, most recent on 1/29/2025

  RE: No sound / audio in player and export
  John, Please find MediaInfo on the original VOB file. I am unfamiliar with this app, and I dont know if it means anything, however: In Media info, it posts the "Duration" for the file, video and audio as 5:59. Yet when I import the VOB into Movie
• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it
• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: error exporting any MVP projects to video (like AV1 etc)
  @AAProds, @CubeAce Hi Al . . . . Ray, the Magix website is rubbish. The 3060 can happily export AV1 . . . . All documentation I can find, and the Nvidia decoding/encoding tables, state the RTX 3000 series can hardware accelerate decoding of the AV1
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  I thought I had put the info my Profile under Signature. Ill have a look again. Here is the  MediaInfo data for the firsts Video: GeneralComplete name                            : G:\Videos\Lin\On USB\2-054 Shib3 P1of2.MP4Format                    
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  GeneralComplete name                            : F:\Materiaalvanaf2020\FilmmateriaalNoorwegen\18-09-2025\MAH01430.MP4Format                                   : MPEG-4Format profile                           : Sony PSPCodec ID                      
• Movie Studio

  8 answers, most recent on 10/23/2023

  [Solved] MXMPEG2 Error 0110: no media decoder found
  Hi, edited - The problems are only for a certain time. Current videos have no issues. I bought the 2022 edition of Magix Video software to be used on a Microsoft Surface with Windows 11. Before that I worked a few years with 2013 version. Im
• Movie Studio

  16 answers, most recent on 1/9/2024

  RE: [Closed] Using GPU and CPU together for encoding process?
  Also no Hardware Acceleration with this one for example: GeneralFormat                                   : MPEG-PSFile size                                : 513 MiBDuration                                 : 1 min 58 sOverall bit rate
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  well, my joy was short lived . i still have the sync issue so i installed mediaArea . so here's what i have .. GeneralComplete name                            : C:\Users\rcfly\Videos\dave tape 2.mpgFormat                                   :
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for your various replies - really helpful and feeling we are getting somewhere. I tried downloading MediaInfo again and it worked perfectly - and your instructions helped a lot - but for whatever reason it seems the thing I downloaded
• Movie Studio

  5 answers, most recent on 6/5/2026

  video deluxe - video export are setting stored anywhere ?
  I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Joshua-Burner @johnebaker @Gid Hi John. I downloaded the file and it ran OK on my machine. I have since deleted the file as it wasn't mine. MediaInfo GeneralComplete name                            : C:\Users\Ray\Downloads\Cartoon Fire Transitions
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @johnebaker @AAProds @CubeAce @ericlnz Thanks again for all the suggestions. @AAProds Not sure about the "scissors"??? I will endeavour to get the other files you requested but there is no .avi. As per the MediaInfo data on the source file (below)
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name                            : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format                                   : MPEG-4Format
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  ...and finally   GeneralComplete name                            : S:\2024 holidays\Slideshow Videos and Additional Content\0109 Polperro Boat.mp4Format                                   : MPEG-4Format profile                           : Base Media
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  Here's another. GeneralComplete name                            : S:\2024 holidays\Slideshow Videos and Additional Content\1708 Eagle's Rock.mp4Format                                   : MPEG-4Format profile                           : Base Media /
• Video Pro X

  One answer, on 9/21/2024

  Video Pro X. HEVC render slowing down.
  Hi! I am using old Video Pro X Version 17.0.1.32 (UDP3). I have a problem with HEVC export. After about 1000 frames the export slows down drastically. Whether this happens is random and I don't know what it depends on.There are not many effects in
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  Thanks again for the response. Correct on the image format, they are YUV 8bit 4:2:2 in the bt470bg (601?, PAL?) colorspace. Couple of things of note, I'm in the US thus have it set to NTSC (I noticed PAL in previous posts). While I do have an NVIDIA
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  This is the media-info data for one of the videos I have added to the photostory : GeneralComplete name                            : C:\Users\icebo\Documents\__Data\Magix Photostory Deluxe 2025\Beekse Bergen Light festival
• Movie Studio

  7 answers, most recent on 7/7/2023

  RE: Mp4 playback and timeline issues
  @Francesca-White, @Former user Hi My Samsung mobile creates the same format video as the S23 ie they are Variable Framerate (VFR) and the same colour profile information ie: Color primaries                          : BT.709colour_primaries_Original
• Movie Studio

  7 answers, most recent on 7/7/2023

  RE: Mp4 playback and timeline issues
  Frame rate mode                          : VariableFrame rate                               : 30.000 FPSMinimum frame rate                       : 23.083 FPSMaximum frame rate                       : 42.837 FPS Color
• Movie Studio

  17 answers, most recent on 5/31/2022

  [Solved] Movie Studio 2022 Platinum doesn't respond
  Hi My Movie Studio 2022 Platinum doesn't respond when I'm trying to work with 4k footage. Sometimes it shows video in preview with artifacts like on the screenshot below. I have a PC with AMD Phenom(tm) II X6 1055T Processor   2.80 GHz and 4 GB
• Video Pro X

  One answer, on 7/5/2020

  [Solved] File size too huge vs original - Minimum bitrate limit
  Hi (searched + googled before posting question) In this world of super 4 and 8k, we work on light videos for WA distribution. I get source material via WA, made (very few) editing in VPX, and exported size is much bigger than source. My sources have