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I now use an iphone 15 photos and they have an extension ".HEIC." HEIC does not seem to work in Photostory. It loads into photostory but doesn't open the files. Is there an update to Photostory or another fix for this?

Photostory

2 answers, most recent on 12/4/2025

Not getting support only getting Ai

I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory

Photostory

3 answers, most recent on 11/6/2024

[Solved] Cannot see Photostory Wizard

I am on Photostory Deluxe 2023. I have a kazillion photos to add, so I decided the Photostory Wizard would cut my workload. I cannot see how to get into Photostory Wizard. The problem is the tutorial shows a very different interface to what I am

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

Before never had this problem with the same PC (and Photostory Deluxe 2024). Even bigger projects.

Photostory

7 answers, most recent on 2/18/2025

RE: Photostory easy or Photostory Deluxe?

Photostory Easy is no longer supported by MAGIX. I was forced to buy Photostory Deluxe, which is (despite its name) vastly inferior to Photostory Easy. Easy was, well, "easy" to use. Photostory Deluxe is devilishly complicated even for the simplest

Photostory

2 answers, most recent on 12/25/2024

[Solved] How to get Photostory to use my updated images?

Hi when I load a project, it uses photos that are no longer in any folders for photostory. I keep having to replace them with new ones. Filename is the same, I just have made edits that do not load? Is there a cache anywhere I can delete. ALso tried

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

@johnebaker @browj2 Thanks for the feedback regarding the differences between Photostory and VPX/MMS. I didn't expect that they would use Track 4 for Photostory and Track 5 for VPX/MMS as the default for the audio track. Also, having a different

Photostory

6 answers, most recent on 8/24/2025

RE: [Solved] "Sound Optimization", disappearing transitions, transition/music issue

@Robert-Madison Hi With respect to the 'Sound optimization' message need more information in order to help you: Photostory version, your previous topic referred to Photostory Deluxe 2021 Computer specification, see this topic for what is

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory

Photostory

3 answers, most recent on 5/16/2024

[Solved] Decorations in Photostory Easy v2

I just downloaded Photostory Easy v2. I only see three available "decorations" that can be added, but in my earlier version of the program, there were many more. How do I get the other decorations?

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@johnebaker Hi John, I've uploaded it from the media pool to the timeline and played it. See the video. See also: Patches - Photostory deluxe 2024 / Video deluxe 2024 / Video Pro X15 Regards,Rob

Photostory

One answer, on 12/13/2025

can't find activation code

I recently purchased photostory 2026 but i'm having a problem I cannot find the activation code the number it's not on disk or the package it came in please email me the activation code

Photostory

12 answers, most recent on 8/9/2025

RE: where is music in deluxe 2021

@Robert-Madison Hi, Definitely the wrong place. This is a thread about where the music is in PhotoStory 2021. Please start your own topic (New Post) with an appropriate subject line, and indicate which version of PhotoStory you are using. BTW, the

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

Maybe this worked in 2021 but it sure doesn't work in 2025. I did use the "explorer" icon (thank you!) to find my music file on the hard drive, but no luck at all dragging anything from it into the slideshow. Photostory Deluxe is garbage. Bring back

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@Ronald-Henderson Hello Ronald, Your photostory.ini file is probably corrupted. Go to: C:\Users \User \AppData \Roaming \MAGIX \Fotostory_2025_Deluxe and then delete Photostory.ini. When starting Photostory Deluxe it will be created automatically

Photostory

4 answers, most recent on 12/12/2025

RE: Inserting image

Thanks for quick reply John and useful vid. As it happens I got a few d+d inserts on storyboard yesterday then it stopped again. Noticed tip while dragging 'Press Ctrl for further insert/replace options' and that worked on both timeline and

Photostory

2 answers, most recent on 12/23/2024

RE: Magix photostorey delux 2014 unable to re-install

@Siraj-Shah Hello Siraj, Here is an addition to Jeff's answer. Magix Photostory 2014 from 2013 with a P2 serial number can no longer be downloaded from the Magix servers. I have tried to download the installation program via My account / My

Photostory

2 answers, most recent on 10/15/2024

[Solved] Can't find Colorize link

Hi, I have just purchased Photostory 2025. I have black and white wedding photos and want to colorize them. I can't find the Video section on the Effects tab so I can activate the AI colorize function

Photostory

One answer, on 8/25/2025

Removing a music track?

In Photostory Easy, I could remove a music track by right clicking on it and hitting 'remove' or something of that sort. In Deluxe, I had an issue where I added a music track then changed my mind -- but I could find no way to remove it. I ended up

Photostory

2 answers, most recent on 8/21/2025

Menu for linked photo shows

I have several shows of places we visited on a recent road trip created using photostory deluxe 25 and would like to have a menu that links them together. Any thoughts??

Photostory

One answer, on 3/27/2025

Just purchased photostory deluxe 2025. Looking to see how good it is

Looking forward toward learning all I can

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@David-Robinson5527 Hi David, .....I have just reinstalled Photostory 2025 and have updated to version 24.01.192 (UDP3). My last installed version was a trial version which expired about 3 weeks ago..... The expired trial version Photostory 2025 is

Photostory

2 answers, most recent on 12/25/2024

RE: [Solved] How to get Photostory to use my updated images?

@woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while