• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike  You might try experimenting with the playback buffer setting. as SP stated, the Magix low latency driver has been known to to cause problems., sometimes, system wide
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Movie Studio

  One answer, on 10/9/2025

  [Closed] DVD burning in Movie Studio Platinum 14.0
  When I burn a DVD directly from the program the first minute of playback freezes. When I export it to DVD architect, it works fine. I have no idea how long this has been happening. Has anyone else had this problem? I uninstalled and reinstalled, but
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: [Solved] Soundforge Pro 18 automatically changing the sound of my files
  @Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern
• Video Pro X

  6 answers, most recent on 11/14/2024

  [Solved] Magix Video Pro X16 project stuck
  Hi, I have a problem with Magix Video Pro X 16 (loaded 26 October 2024), which got stuck unexpectedly while I was working with quite an ordinary small video project. To get out of the project or open other projects saved I had to shut down the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    Check the following:- With Preview acceleration only checked , does MEP freeze when previewing the timeline? With Hardware encoding acceleration only checked , does MEP freeze when exporting the timeline? John EB @johnebaker  welp solved the
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I have burned many other projects of this size and length on 8.5gb blanks with no problems. As I said, even though the program burn said ":successfully completed" on playback the disc would freeze or pause at a certain point when played on more than
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Hi emmrecs Thank you for the video. I shall explore it when I get some free time. In the meantime I am now certain that it is not the individual slides but the place in the timeline where they appear. There were 3 blanks initially. I don't know what
• Music Maker

  7 answers, most recent on 9/28/2025

  MM2026 34.0.0.6 VST instruments causing severe audio problems
  I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Regarding the lack of smooth playback even with proxy files enabled or a post render of a section within a project as the latter misses tracks within that section and is still jerky. In short proxy files for me have become unusable and
• Photostory

  2 answers, most recent on 1/13/2026

  RE: photostory Deluxe 2026 - audio - missing codex
  @czechwarmblood Can we clarify something? Is it only on playback of the exported file(s) that you receive the message that a codec is missing? And is the problem present in both the DVD and mp4 exports, or only the latter? If it is only the mp4,
• Music Maker

  2 answers, most recent on 7/13/2024

  [Solved] Playback error/red line/bar - Does not move.
  Hi! I have a problem. The vertical red line doesn't move during playback and I can't draw out the yellow line either, it just turned into a yellow square. It only moves when I click the right and right left arrows. I've already restarted Music Maker
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  [Solved] MP3 files skipping / glitching when opened ...
  Hello all! Using Sound Forge Pro 18 on a Widows 11 Home PC Im having an issue with skipping / glitching on MP3 files. On a VBR file, it does it consistently every few seconds. On a 320 file, it only happens within the 1st few seconds of playback,
• Movie Studio

  10 answers, most recent on 2/21/2025

  RE: Bluray playback issues
  I mixed the video down to an MPEG-4 That adds another variable. What happens if you use this file in MS24 instead of your original project files? Good morning. I hadn't thought of that, so after a few wasted discs, I have the following to
• Music Maker

  2 answers, most recent on 3/21/2024

  RE: [Solved] will not except wav files anymore
  @Terry-Scott In case you cannot see the waveform, it might help to disable the stereo representation under the View > Arranger menu. I'm not sure what triggers the problem that stereo waveforms are invisible. If you encounter clicking/skipping
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get
• Music Maker

  15 answers, most recent on 9/25/2024

  RE: Bugs and problems - Music Maker 2024
  @Amr1800 These problems are usually caused by not using a dedicated USB audio interface with ASIO drivers. The standard audio chipsets in most computers might have problems handling the audio engine. They are good for playback, but not so good for
• Music Maker

  2 answers, most recent on 5/13/2024

  [Solved] I have the same problem with every project I open and play
  Every time I open a saved project of mine to play it, the audio is very messed up. It starts wherever the red playback line is and continues, but it carries a first second of audio on non-estop repeat while the normal audio plays. These two things
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @Can-Dive Hi, Every time I used the timeline marker to select the target frame and hit the 'Start comparison mode' button, the frame would jump from my target frame to the first frame of the target object. Why? Was it a bug? No, its not a bug. You
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @johnebaker Hi John. I suppose there are lots of possibilities but I'm sure @emmrecs is experienced enough to ffw/rw a tape before attempting to play it after storage. Another possibility is tape thickness. A long play tape as opposed to a standard
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK my system may not be man enough in terms of graphics That is most likely the crux of your problem. As such, it is highly unlikely that simply updating your NVidia drivers will substantially help. As @johnebaker writes, your NVidia GPU