• SOUND FORGE

  3 answers, most recent on 3/29/2025

  RE: Meters running slightly ahead of the music playback
  @JULIAN-FLETCHER Does it work normally after restarting the computer? Please select the Restart option and not the Shut down option.
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  @davidr1 In my experience, users have had problems loading the samples because they didn't run the Library installer. Yes, technically you can simply copy and paste the downloaded files from one computer to another, but they cannot be loaded without
• Music Maker

  One answer, on 4/12/2026

  RE: saved songs and loops sounds Distortion, krashed, and plays to fast
  @Anette-Vestergaard This might be an audio driver or sample rate problem. Do you have an ASIO driver selected in the Music Maker program settings, for example the Music Maker ASIO driver? You can also select the sample rate in the project
• Music Maker

  3 answers, most recent on 9/2/2024

  [Solved] Copying and Loading Soundpools Problem
  I have Magix Musicmaker Premuim 2023 running on a new Windows 11 PC. I reloaded the program from CD to my new computer so it didn't find all my soundpools. I copied my old soundpools to a DVD and from there used "add new soundpools" to get them to
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  @Sooyong-Shin Welcome to the Magix users forums. In addition to disabling your antivirus, did you also check that your firewall is set to allow connection between your computer and the Magix servers? JeffForum Moderator
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: [Solved] VPX16 plays Sony XAVC with no sound
  @johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, Computer specifications are now in my profile. Error message when attempting to install Magix Photostory deluxe 2025: Error in module "ntdll.dll" (Load address 0x0000FFA53180000) at address 0x0000FFA532E75CE (Exception 0xc0000005 "Access
• Movie Studio

  6 answers, most recent on 12/11/2023

  [Solved] installing same version of Movie Edit Pro?
  I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Here is my Computer Spec Computer Profile Summary Computer Name: DESKTOP-N9NF9I3 (in WORKGROUP) Profile Date: 09 November 2025 20:56:31 Windows Logon: User Personal Home Use Only Operating System Windows 10 Professional (x64) Version 22H2 (build
• Music Maker

  One answer, on 8/2/2025

  Midi Keyboard
  As a complete beginner to Music Maker 26 I would like some recommendations for a midi keyboard my main interest is ambient music for my videos I am using windows 11 desktop computer thanks in advance for any info
• Music Maker

  One answer, on 2/16/2025

  [Solved] MIDI Editor Problems
  I was about to make a little project. But, my midi editor was acting weird. The editor was supposed to be in a window, like my google chrome. But now, the editor is somehow at the bottom of the instrument collection where my beatbox is. Every time I
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn Which Antivirus software are you using? Usually, you don't need any because Windows Defender is pretty good. Also, why would you have viruses on your computer with a newly installed operating system? Something isn't adding up here. Just my
• Movie Studio

  One answer, on 9/23/2024

  Video delux 2021 premium
  Dear Sir I bought Video Delux 2021 premium and installed in my old computer but unfortunately my old computer is lost that why i want to re instals in my new computer but when i put my e-mail address ( come message this srial number already used
• Movie Studio

  7 answers, most recent on 2/1/2025

  RE: Upon exporting all of my ZOOMS are black on playback
  I will check out drivers and things. I've been contemplating a new computer but .....
• Movie Studio

  10 answers, most recent on 4/20/2025

  RE: Magix Movie Studio 2025 TRIAL
  @AnnTH Hi Ann Is that a typing error? An nvidia GT 70? If it isn't a typo and the rest of the specs of the computer mentioned in previous posts is what is currently trying to run the program then there is a possibility the computer just doesn't have
• Samplitude

  3 answers, most recent on 7/28/2023

  RE: [Solved] Glitchy audio editing with video track playing
  @beth-hall It could be that your video needs a computing intensive decoding process. Are you using an USB audio interface with ASIO drivers? Or is everything running on your computer? It might help to increase the buffer size in the driver settings.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick From the burn image above it looks like you are burning to a slim line DVD burner (HL-DT-ST-DVD=-RW GU90N) is this an external USB drive or a laptop ? If a laptop then the computer spec in your signature out of date. If an
• Samplitude

  One answer, on 8/28/2024

  On how many computers can I install Samplitude Music Studio 14?
  Hi, I purchased Samplitude Music Studio 14 a couple of years ago and installed it on one computer. That computer has now gone to heaven and I would like to reinstall it on a new computer. Is there a limit to how many times it can installed under the
• Music Maker

  3 answers, most recent on 8/8/2024

  When I upgrade, will all my computers receive the upgrades
  I have several computers, two iPhones, and an Apple tablet. When I upgrade, are the upgrades received on my other computers?
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  I am using Magix Movie Studio 2024. I have recently changed to a new computer with Windows 11. But now using the Magix to create a video appears to slightly different.   The play bar has disappeared when I open the video. I need to do more edits,
• Movie Studio

  2 answers, most recent on 1/20/2026

  RE: VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....
  @JeanLouis-WENDLING Hei What is your computer system specification?Please quote the full name of the processor and the graphics card/chipset  installed. Google translate:- Bonjour, Quelles sont les caractéristiques de votre ordinateur ? Veuillez
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Hmm, interesting that it shows WASAPI. If you click on Soundcard Settings button in the recording settings the program in my case only offers WDM and MME, not WASAPI. This could be a problem, but maybe it's not. If you have the Windows(!)
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  I hope these help. Something I have found - I can download an ASIO driver for my soundcard, (Realtek), but it's for the previous Windows version, (24H2), my computer is 25H2. I was thinking of trying that. Hope I'm not being a nuisance, I
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to