• Movie Studio

  5 answers, most recent on 7/3/2025

  2nd try AI Media Management in Video Deluxe
  I previously created a post on this but with the many replies, there was nothing on the AI media management in Video Deluxe 2026... My purchasing the update is based highly on the AI Media Management. I have found two big problems that I want to
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Welcome to the Magix user to user forums. I don't use Magix web software or the hosting service you name but there are a couple of questions whose answers might help to solve this problem for you! First, how much time has passed
• Music Maker

  15 answers, most recent on 7/10/2024

  RE: HELP! Problems again with soundpools, can't access
  @dpizza Have you checked the Download tab instead of the store? The Soundpool Bass Drops Part 2 is not uninstalled if it is still listed in your Loops Tab. I my experience you cannot redownload it as long as it is listed there. You need to make a
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @Marc-Goder Hi Marc +1 for the K-Lite Codec pack, however, from previous experience with it, I did not keep it installed. I would suspect that the few other 'All in one' codec packs would behave similarly. John EB
• Movie Studio

  One answer, on 8/8/2024

  RE: [Closed] How to cancel sony vegas lifetime license purchase?
  @Aline-Oliveira Hi Aline. Welcome to the Magix user to user forums which are for all Magix products with the exception of the Vegas product line. Technically you have posted in the wrong set of forums which should have been at the Vegas creatives
• Movie Studio

  12 answers, most recent on 4/23/2025

  [Solved] Error after installation when opening program
  Magix Movie Studio 2023 Suite Just purchased on 12/22/2022 When program opens I get the following error: Error in module "OpenCL.dll" (Load address: 0x00007FFEC0A90000) to address 0x00007FFEC0A92F56 (Exception 0xc0000005
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has
• ACID

  3 answers, most recent on 4/6/2023

  RE: [Solved] Record Button No Longer Works
  Thank you much for your prompt reply. I record with Acid Pro 7 on my Windows 7 Professional PC. I went into the Control Panel and checked the sounds setting to see that the Microphone listed under "Recording" was "Unplugged" and that this input was
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again I have nothing out of the ordinary I don't think - MPC-HC64, Lagarith, HuffYuv, UT Video Codec. Maybe a little less common is Hauppauge WinTV v10 and LAV Filters. Andy, I'm back on my main machine and you (and I) do definitely have
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  @AAProds @johnebaker @Henrique-GomesCoe While I would not dispute anyone's claims on this as every experience is personal, partly it must also come down to monitor differences and viewing lighting conditions, even eyesight. If on the other hand you
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  [Solved] Sound Forge Crashes every time I try to open it
  I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version
• Music Maker

  2 answers, most recent on 4/18/2026

  RE: YouTube uploads
  @NuT_CrAcKeR The following advice is just from my experience as a user. You can also ask support at infoservice@magix.net, but they are currently very slow when it comes to responding to user requests. If your music is made completely by yourself,
• Off topic

  163 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @johnebaker Hi, I have no idea, I looked in Settings as per Google advice, nothing there that i could see, also Search in Start Menu: Look for "DTS Audio Processing" in the Windows Start menu. I have no idea what this is, didn't know it existed
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi, there's a couple of other reasons that may cause a crash but your PC should be more than capable of exporting your project, If it's a laptop check it's not overheating, the fans on laptops can draw in dust from fabric such as
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi, there's a couple of other reasons that may cause a crash but your PC should be more than capable of exporting your project, If it's a laptop check it's not overheating, the fans on laptops can draw in dust from fabric such as
• SOUND FORGE

  2 answers, most recent on 10/27/2022

  RE: [Solved] Strange noises
  @Kevin-Day4138 Hi . . . . Anybody else experience this? Anyone know of a solution?. . . . Yes, turn off all Windows system sounds and in the Sound control panel ensure there are no Enhancements turned on. John EBForum Moderator
• Video Pro X

  13 answers, most recent on 1/15/2024

  RE: key frame icons grayed out?
  Thank you very much for your willingness to help, but the problem goes deeper. I did an experiment.Exactly the same photo with background and in .jpg format - it moves and enlarges without any problems. After removing the background and saving as
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox @Tusk After a long think I reread the entire topic. I have made most of my comments on my own experiences based on using 4K mp4 video files that have a maximum bit rate of 120Mb/s which is my mistake, so part of your problems could still be
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  To be sure, yes there was no audio in that specific shared file, sorry. It may be that the source system is just very old (10+ years), which is contributing to issues, but I will experiment further. There are no graphics hardware encoder options
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO I have no idea really whether, or not, this will effect any change for you, but have you tried recording with a lower sample rate? 192kHz is, in my opinion(!), overkill, sorry! Because of the limitations of human hearing AND of the
• Audio Cleaning Lab

  2 answers, most recent on 6/13/2024

  RE: Problem with running program after updated Magix Music Maker 2022
  @Jeff-Scheid The CD copy protection is extremely old. I made the experience that the copy protection will not work on 64 Bit systems. So, your only option might be an upgrade to Sound Forge Audio Cleaning Lab 4. Alternatively, you could try to
• Video Pro X

  7 answers, most recent on 10/30/2024

  RE: Is there a way to change the timeline seconds? For syncing.
  @jake-h Hi The time scale cannot be changed, however VPX 16 does allow audio to be move and placed between frame boundaries, you must zoom in sufficiently to do this as shown below. Achieving single figure milli second accuracy is not possible. The
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer