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I have a couple problems since I upgraded from Acid Music Studio to Acid Pro. I completely removed and installed a fresh copy already, just in case you're wondering. I have 32 GB Ram, 2 TB Solid State hard drive, it's a chip kind, not the actual

SOUND FORGE

2 answers, most recent on 9/2/2021

[Solved] I can't select and play the audio at sound forge

Please excuse me in case there is any agreement error in my request, as I am using an automatic translator to ask my question here.I recently bought the Sound Forge PRO version and after an upgrade I can no longer select a part of the audio and play

Music Maker

2 answers, most recent on 8/15/2021

[Solved] Lost my free credits after updating

I bought Magix 2018 that I have been using since, and it came with some free soundpools and instruments. I have been holding onto them for something I really want, but after updating an hour ago, my free credits are no longer there. I am signed into

Music Maker

4 answers, most recent on 7/19/2021

[Solved] Music Maker Premium 2021 reset to Free Edition

The "Activated Content..." window is empty. When I go to the MAGIX Account window and enter my Music Maker 2021 serial number, by copying from the clipboard from the email you sent me Nov 27 2020 with the serial number, and press the Activate

SOUND FORGE

6 answers, most recent on 7/31/2021

[Solved] Computer ID incorrect (error message)

Sound Forge version 7.0b (301), Win 7, X64 - YUP, I'm a dinosaur.I lost the ability to save MP3's due to re-register error message. Each and every time I plug in the computer ID number into the Magix website, I'm told it's incorrect. After reading

Music Maker

11 answers, most recent on 7/8/2021

[Solved] Magix Music Maker 2014

Hi,I have a problem with my Magix Music Maker 2014 v. 20.0.6.7. (operating Win10)I lost the ability to save files (the 'Export' drop down menu is light gray and I can no longer save my work as Wave, etc).Can anybody help?Thanks,Daniel

Other products

One answer, on 5/29/2021

[Solved] Who do I contact for Lost Activation Code?

The code is for Vegas Movie Studio Platinum 16.0 There is no email I can find to contact anyone with the company! Thanks for any help!

SOUND FORGE

4 answers, most recent on 5/21/2021

[Solved] All I did was reallocate space to my C drive & NOW - Soundforge 12.

I have a project open -- and when I try to save it in SoundForge 12 PRO (which I have registered and have a license to), the program shows the following message: "An error occurred while creating the media file. There is no license to use this

Music Maker

2 answers, most recent on 5/14/2021

[Solved] I lost credits for soundpools/instruments after 2021 update

Over the years, I have picked up keys for different "versions" of Music Maker from Humble Bundles. They include: Content Edition EDM, 80s Edition, Hip Hop Beat Producer Edition and Score Edition 2021. Each of these included 3 soundpool credits for

Music Maker

2 answers, most recent on 5/2/2021

[Solved] Purchased Premium edition 64 bit not working now

Hi, hope you can help, I bought magix music maker 64 bit software a couple of months back with great success and now recently its saying i am using the free version i have my P3 authentification code witch i used upon purchase followed the

Movie Studio

3 answers, most recent on 4/5/2021

[Solved] Lost fader handles

Hello again, Movie Edit Pro Plus v20 Win10 I'm finishing a short clip and somehow I have done something that has left me without the ability to fade. I had success prior to today but now when I select either titles, audio or video portions the

Music Maker

4 answers, most recent on 10/28/2021

RE: [Solved] Cut items from a track

@StepInFetchit-Icadar Place the time ruler where you want the cut to be happen. Then select all objects you want to cut and then press T. Be careful when cutting MIDI objects. There is a bug in Music Maker which causes MIDI notes of MIDI objects

SOUND FORGE

13 answers, most recent on 2/26/2021

[Solved] RFE: Uninstall.exe

Greets! I'm going to purchase Audio 15 but this had me worried about install failure.I routinely use Windows "uninstall" (Win7 64), so wasn't worried when I found no uninstall program in the app's folder.But then I didn't find it in Uninstall. I

Music Maker

5 answers, most recent on 2/7/2021

[Solved] Jamm rejects download to my DropBox MMJ download file

I have been having a repeated issue with saving a song that I have completed. When I send the save I get a message back saying that the song could not be saved, choose another download folder. But here are a couple problems to that. 1 - I find

Samplitude

3 answers, most recent on 12/27/2020

[Solved] Lost Activation of Analogue Modelling Suite AM-Track after upgrading

Lost Activation of Analogue Modelling Suite AM-Track after upgrading, upgrades is where Magix falls on its face. Every time I upgrade I spend weeks trying to recover my old activations or VST's etc... that I had from my older version. In this case I

Music Maker

3 answers, most recent on 1/5/2021

[Solved] lost features with latest premium update

Hello, I have just updated to latest version of MM Premium and have lost the song maker, some effects, some tonality choices with loops and, it appears, some editability of effects etc. I was tempted to purchase the 2021 edition whilst it was on

Music Maker

3 answers, most recent on 12/21/2020

[Solved] How do I recover the basic soundpool 'Mr Right' that comes with 2021?

How do I recover the basic soundpool 'Mr Right' that comes with Music Maker? I deleted 2 of 3 copies of it that I had and have lost the associated files.

Music Maker

2 answers, most recent on 9/23/2020

[Solved] Missing instrument credit in Store

My version upgraded to the 2021, from the 2020 EDM version, and I lost a credit I had for an instrument in the Instrument Store. I see no other way to contact support directly on this matter either. any advice is welcome.

Movie Studio

12 answers, most recent on 5/18/2021

RE: [Solved] "Scenes" versus "Takes" in MEP parlance.

@Richard-Curtis Hi Richard, "...but having to import a complete parent file to the timeline to locate the required scene for one or more MVD's doesn't seem very straightforward to me - and if more than one parent file is imported to show more clips

Movie Studio

24 answers, most recent on 8/25/2020

[Solved] New Problems. No Idea why.

I tried to export a project from MEP with the project residing on my I: drive (SATA) and exporting to the D: drive (SSD). I thought that only writing to the D: drive would be safe enough but no. It stalled again. Low continuous activity after the

SOUND FORGE

5 answers, most recent on 6/20/2020

[Solved] SoundForge 13 Pro cannot read/save mp3 format files

I recently installed SF13 Pro on a new computer (Windows 10), and have lost the ability to read mp3 files or save mp3 files.I’ve rebooted several times, tried to drag and drop, made sure .mp3 was an audio format I’d selected to associate with

Movie Studio

2 answers, most recent on 5/2/2020

[Solved] Lost my control tab.Can't save changes or covert to MPEG format

I the middle of editing a movie..I Lost my control tab. (at the top of the screen).Can't save edits or convert my edits to MPEG files

Movie Studio

8 answers, most recent on 12/21/2019

[Solved] Lost "Mute" field on left of track

I somehow lost the mute button on the left of the first track in the project. "Lock" and "start preview rendering" icons are still visible. I can still see the video in the preview screen, but not in the timeline on the track. I tried F9 to restore,