• Movie Studio

  2 answers, most recent on 6/11/2024

  RE: [Solved] I can not install Studio 24 that I purchased on 1/27/24
  @JA-Conzen Hi The 1603 error means the run permissions or Temp folder access permissions on the computer are incorrect, usually caused by your account setting being corrupt, this can occur after a Windows update not resetting the account correctly,
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• Movie Studio

  7 answers, most recent on 1/28/2024

  [Solved] magix showen white screen 360, why ?
  Hello,I have been using Magix for more than 10 years with 360 videos, I have the 2023 and now 2024, and in both of them when I uploaded 360 video I got a white screen, and also when I exported I got black screen.I need your assistance, please
• SOUND FORGE

  2 answers, most recent on 6/2/2024

  RE: [Solved] software claim no internet, when there is no problem with my internet
  @Gary-Burton3184 Maybe your firewall is blocking the connection? Try to disable Windows Defender temporarily or try to run Sound Forge as administrator by right clicking on the program icon. Is TLS encryption enabled on your
• Off topic

  163 answers, most recent 4 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. I tried to contact them through support form on the site, as well as on mail infoservice@magix.net. Finally I got a reply from them this morning from sales@magix.net. Hopefully the issue will be resolved soon
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  Regrett to have bought magix 2026 - i had magix 2023 and had the option of cutting on the fly or on the go - hope there's a refund from magix 😭😭😭
• SOUND FORGE

  4 answers, most recent on 11/25/2023

  RE: [Solved] Loud hiss on all audio playback when Sound Forge 17
  @David-Leeper https://www.magix.info/us/forum/loud-static-noise--1328573/
• Movie Studio

  5 answers, most recent on 5/5/2025

  [Solved] MEP 2016 Plus - Subdividing 90 Min. HD Interview For Improved Editing
  Hi Gang Nice to see my old friends again: Ray - Andy - AAProds - John EB - John CB - Jeff, etc.. After long lapse, now 77 years old, still battling Neurological Illness. Always appreciated your patience here. Would like to divide a 90 min. MP4
• Movie Studio

  2 answers, most recent on 2/17/2026

  [Solved] Video won't render in 9:16
  Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i
• Other products

  One answer, on 2/10/2026

  RE: recherche d'un produit
  @Thierry-Canfin Bienvenue sur le forum Magix, un espace d'entraide entre utilisateurs. Ce forum n'est pas un moyen de contacter l'équipe Magix. Veuillez envoyer un e-mail à infoservice@magix.net en précisant tous les détails de votre commande
• Movie Studio

  6 answers, most recent on 4/25/2025

  [Solved] Portrait oriented footage stretched.
  Can anyone help me with this issue and suggest a solution? I recently bought the Osmo Pocket 3 video camera, and I'm encountering a problem when importing portrait-oriented footage into Magix Movie Studio. The footage appears stretched horizontally,
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.
• SOUND FORGE

  2 answers, most recent on 11/11/2023

  RE: [Solved] SOUND FORGE Audio Studio 16 Compatibility with Microsoft Surface Pro
  Hi @prasannad, If the Surface Pro has the Win 10 or 11 OS and a soundcard (integrated or otherwise), SF should work w/o issue, though I do not have a Surface Pro  to try.For a definitive answer, email Magix customer service; infoservice@magix.net
• ACID

  3 answers, most recent on 11/11/2023

  RE: [Solved] acid pro 10 samples default location on hard drive after installation
  @j-s C:\Users\Public\Documents\MAGIX\Common\Loop Collections
• Off topic

  One answer, on 9/26/2025

  RE: Stop Magix adverts
  @Christian-HUGUES4392 Bonjour. Désinstaller Magix Cloud Import, également appelé Magix Update ou Magix Connect. John EBModérateur du forum Hi Uninstall Magix Cloud Import, also known as Magix Update or Magix Connect. John EBForum Moderator
• Video Pro X

  One answer, on 4/19/2026

  RE: Activation confirmations
  @John-Metzger4037 Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. To check the details of your account go here, log in using whichever email address is relevant, and check under My products what is listed. If
• Movie Studio

  9 answers, most recent on 6/17/2024

  RE: [Solved] Upgrade problem
  @Steven-Burns   Hi, this is a user forum not Magix support, someone will give you the relevant details if you still want a refund but.. Movie Studio Ultimate is Movie Studio 25 Suite but with added 'extras' & it is is only £89 here for the
• Other products

  4 answers, most recent on 1/15/2024

  RE: [Solved] CD Architect 5.2
  @Charles-Sitz Can you redownload the installer from your customer account Magix.com? In case you don't have an account, login with your old Sony login credentials.
• SOUND FORGE

  18 answers, most recent on 3/20/2024

  RE: [Solved] Sound Forge blurry with 4K (3840 x 2160 150% scale)
  @Endre-Nagy These are user to user forums so it is very unlikely that any of the developers will see your post, sorry. I would suggest you send your comments to infoservice@magix.net and request they be forwarded to the development team. JeffForum
• Video Pro X

  4 answers, most recent on 5/23/2024

  RE: [Solved] Purchased Magix Store audio (ogg) files not found
  @now37 Hi, The Store checks back with Magix to see if you have purchased the song. When you first load VPX, it takes a while to connect. You can see this by starting VPX with a new project and going immediately to the Audio tab. It won't be
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Correct. The Magix login will have everything including Vegas Pro and VPX/MMS/VDL/MEP along with other software one has purchased from Magix.
• SOUND FORGE

  3 answers, most recent on 1/6/2024

  RE: [Solved] Offline download
  @David-Hawkins4916 You can just backup all installers yourself after you downloaded them. The files are saved in the folder C:\Users\YourUserName\Documents\MAGIX Downloads\Installationsmanager
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  If you log into your Magix account, you will see all your Magix products. You have to use the same email/password that you used when in initially registered any Magix product. I have a combination of various Magix products and Vegas Pro going back
• Music Maker

  7 answers, most recent on 3/29/2026

  Loops unlimited will not load
  Loops do not load in to programme at start up and get a error ServerError, Critical: Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable