Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Jan-Lauwersen Welcome to the Magix user to user forums. First, you have selected Movie Edit Now as your software. Can you confirm this is the product you are seeking help with? Second, ALL trial versions of Magix software are in some way limited;

Video Pro X

4 answers, most recent on 8/15/2025

Reset programme settings to default. How to reinstall after restart.

Reset programme settings to default Video Pro X 16 Latest Updated version. Windows 11 I had an error generated that there was a codec issue when rendering in HEVC format. The same error was given for the MPEG4 output format. The suggested fix by the

Music Maker

2 answers, most recent on 1/22/2025

RE: software working very slow

@Gunnar-Petersen Slow like freezing multiple seconds after each mouse click? We've found out that you need to disable the text cursor indicator in the Windows accessibility settings to speed things up again. In case it's already disabled, the same

Music Maker

9 answers, most recent on 5/21/2025

RE: Trying to get Magix Music Maker 12 Deluxe running

@james-b8987 Try installing it on a 32 bit Windows operating system. I'm pretty sure the disc copy protection isn't compatible with 64 bit operating systems. I think it should work if you install it on VMware with Windows XP or Vista. VMware can

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al Thanks for the sample file. I have tried various combinations of framerate and GOP length and see no difference between the original and the RTX exports, perhaps the movement is not fast enough. The problem is seen very clearly in

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Web Designer

2 answers, most recent on 6/7/2023

RE: [Solved] Online catalog

@Denise-HB The online content catalog is accessible one year after purchase. You can usually download the whole catalog to your hard drive as a backup (which currently doesnt work correctly as far as I know). Each subsequent year you need to pay

Web Designer

7 answers, most recent on 10/29/2024

RE: Activation of 2nd device

@Jacques-Coetzee Please answer the questions you were asked, rather than introducing a different question! We are fellow-users, not Magix staff and have no means of accessing ANY detail of your account. Only you can see which is the latest version

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@vasilis-nik Hi. No, but the Vegas line-up of editors does. If you are watching from your pc though you only have to have that file in the same folder with the same name as the project video to be able to access it with Windows Film and TV

Music Maker

13 answers, most recent on 10/21/2025

RE: 2024 2025 2026 none of them work and support are ignoring my tickets

@pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can

Samplitude

6 answers, most recent on 9/3/2024

RE: Samplitude Pro X8 doesn't play in RemotePC

@sfcprw Like I wrote before, ASIO4ALL will get exclusive access to the audio device. The audio device will then exclusively work with Samplitude and not with the remote software. Have you tried to set the audio device driver inside Samplitude to MME?

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

@gregory-battaglia Okay, I think this upload are the audio settings, but what window do I open to show the ASIO settings in the mixer? Click on the Control Panel button to open the ASIO driver settings. Please upload a screenshot of this as

Video Pro X

27 answers, most recent on 3/28/2025

RE: .mov file is disappearing over time

@Gid Hi Gid. Gotcha! I wasn't aware I could do and see that in Vegas. Cool. I agree, don't use Chroma key. Also, using the same clip overlapping like that could cause memory address problems. I suggest copying the mov. file but giving it different

Music Maker

16 answers, most recent on 11/13/2024

RE: Music Maker update 33.0.2.12

I have Music Maker 2025 Premium and a LOOPS UNLIMITED subscription, but after turning on the MM program, I do not have access to the Soundpols, and in the browser it shows me that I can buy them. How do I fix this issue, how do I make Soundpools

Music Maker

10 answers, most recent on 11/26/2024

RE: Audio interface issues.

@emmrecs Hi Jeff . . . . I did notice this comment under the Reviews section: Recording on PC does not work with Windows 11 while with Windows 10 everything is ok, has anyone encountered this problem? . . . . Was the Windows 11 privacy setting Let

Music Maker

6 answers, most recent on 8/28/2024

change my email

hi i need to change my email address as i no longer have access to it seems impossible in magix music maker i can still login to magix with old one and pw but i cant get into old email address

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

@Matth Hello Matth, Never post private information on a public forum. As a moderator, I've removed it. Thanks👍 @SP., for your reply. ....I didn't change my email address. In fact, the account wasn't even working until I managed to use my old address

Video Pro X

9 answers, most recent on 1/22/2026

RE: Access violation error n NTDLL,dll

@rob1200 Hi . . . . Access violation in module NTDlL.dll’ exception 0xc000005 . . . . integrity check with DISM.exe . . . . Did you follow this up with a sfc system check, DISM only checks the integrity of the OS image/recovery environment stored on

Movie Studio

4 answers, most recent on 8/9/2023

RE: [Solved] activation

Thanks John I did copy and paste - no error message just a cross that the entry was unaccepted. However, I do now have access. Many thanks. Graham.

Movie Studio

9 answers, most recent on 8/14/2025

RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains

I did not hijack another user’s thread delberately. This is my first experience of using the forum so was unaware that I was “hijacking” another’s thread. The log in page does not provide instructions or describe the protocol for newbies like

Movie Studio

3 answers, most recent on 8/8/2024

RE: Will not record Video from Camcorder via FireWire

@Dennis-Burton Welcome Dennis. Random thoughts: -If using Windows 10 or 11, check that Windows has been given permission to use your camera and microphone: Windows Settings>Privacy & Security>Camera>turn on camera access and lower down

Samplitude

6 answers, most recent on 9/3/2024

RE: Samplitude Pro X8 doesn't play in RemotePC

@sfcprw Samplitude probably uses an ASIO driver. This can be selected in the audio device settings inside the Samplitude system settings. ASIO drivers circumvent the Windows audio pipeline to decrease latency. It depends on the ASIO driver itself,