• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David The latest patch must have been released recently these are the fixes: Changes - Version 24.0.1.192: Optimization of the generation of subtitles Localization adjustments Message when the language to text quota is
• Music Maker

  3 answers, most recent on 5/22/2024

  RE: In File Manager resolution does not match - its too large
  I used the Override in Compatibility setting to get Music Maker to run in 4K initially, as a matter of fact you helped me with this - here is the forum post
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Hmm, looks like it simply crashes in Sound Forge. The comments I found on Google on the topic of Fault Module Name: StackHash aren't really helpful. For some it was solved by running the app in compatibility mode, for some by disabling
• SOUND FORGE

  11 answers, most recent on 4/19/2025

  RE: SF Pro 18 Annoyances, Fixes?
  OVERVIEW DATA WINDOW - Hi @GoneToMaui, If your are referring to"Options> Data Window> Overview".. When disabled, it stays that way on my Win 10 PC. SIZE OF MENU BAR ICONS AND THE BAR ITSELF Changing the "High DPI scaling" helps in some cases.
• Photostory

  One answer, on 4/9/2025

  RE: I have a new laptop and I have lost my hard copies of Photos on CD & 3
  @Tom-OConnor Welcome to the Magix user to user forums. To access and redownload already-purchased Magix products go to your Magix account, log in and go to My products. Find the listing for the specific software and you should find the installer and
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry . . . . I will certainly upgrade - either to 2025' or let's see what "Deluxe" looks like. . . . . I would advise to move very carefully with this. Installing the trial version will replace the installed version and reversion,
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @big_guitar QuickTime on Windows is problematic. Apple stopped development many years ago and if you install it, it might not be compatible with modern Windows and also might be a backdoor for malware. I would recommend you convert your video to a
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS What format are the missing images? (If you're not sure, check the extension shown for those images, it should be something like .jpg or.jpeg or similar, e.g. "Image Name.jpg".) It would seem that those particular images may be in a
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  Hi AAProds Thanks for the further clarification. For the price that one can get the latest version (£39.99 on Amazon) I think that the upgrade to MMS 2025 is a better option (£29.99 direct from Magix) given what you have advised about re. features
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
• Movie Studio

  4 answers, most recent on 1/26/2023

  [Solved] Saving-Using Overlays MEP2016 Plus
  Thank you John and Ray on the last question concerning Plug In's ... I decided to download a few free overlays regarding 'Aged Film' which I saved to a desktop folder. Should I move/add the contents to the folder 'Movie looks' within MEP? Then drag
• Music Maker

  One answer, on 6/7/2024

  RE: Issues with Music Maker 2024 once downloaded and trying to upgrade.
  @James-Sansenbach Navigate to File > Settings > Program Settings > Audio/MIDI. Here select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button to open the driver settings. Select your audio input and audio
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has
• Movie Studio

  5 answers, most recent on 12/30/2022

  RE: [Solved] Magix Movie Studio 2023. Can it run vf files?
  @Clive-Bramham Hi. My experience with the Vegas side of things doesn't go back that far but I doubt Vegas 10 would run on Windows 11, or if it did would not run well. Certainly Magix products wouldn't be compatible going back that far, and even
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  Is there a way to make the fonts in SF larger? Experiment with the 'Properties> Compatibility'> DPI settings in the SF <.exe> or launch shortcut'.If that does not help sufficiently, I changed my 4k monitor's resolution to 1920x1080 and
• SOUND FORGE

  One answer, on 6/28/2024

  Compatibility with File .vip from Magix Audio Cleanic 15 deluxe
  Hello, I need to purchase a new soft to edit my old audio file generated with Magix Audio Cleanic 15 deluxe. Is it possible to use the SOUND FORGE Audio Cleaning Lab 4 to edit my old .vip audio file ? If not what software I need to order ? I check
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn By the a way, I recommend to use ASIO4ALL instead of Magix Low Latency. Both are identical, but ASIO4ALL has a much newer version which has better compatibility with Windows 10 and 11.   If you click on the Advanced button, no configuration
• SOUND FORGE

  18 answers, most recent on 3/20/2024

  RE: Sound Forge blurry with 4K (3840 x 2160 150% scale)
  Unfortunately, Sound Forge Audio Studio v15 is not fully high-DPI compatible. A certain high-DPI compatibility can be enforced from Windows' Properties Compatibility options menu, but some elements still look blurry! Which is a shame for a program
• Other products

  2 answers, most recent on 3/27/2025

  RE: Installing Independence Pro on M1 Mac
  @herchster Hi. . . . . install Independence Pro on my M1 Macbook Pro several times without success. I have installed Rosetta . . . Depending on the version of Independence you have:- The older macOS Independence was capable of running on macOS upto
• SOUND FORGE

  10 answers, most recent on 1/13/2025

  RE: Sound Forge 18 do not load Waves plugins
  @rafael-s5034 I suggest you open a ticket with technical support. Click on the SUPPORT at the top of the page, then select your product. On the next page scroll down until you can click on Contact Support and create your ticket. Waves is notorious
• SOUND FORGE

  7 answers, most recent on 12/15/2023

  RE: Be able to save to m4a (Sound Forge 17)
  Wouldn't it be possible for us to manually edit the file ending in the AAC format template? Now it is not possible. As SP said, the format is compatible, mp4 is already supported by SoundForge, the problem being only with the file extension used.
• Movie Studio

  23 answers, most recent on 6/2/2024

  RE: What is Movie Edit Pro 2021?
  @Canaan But it's a 3-year-old, unsupported product. Even $15 may simply be a waste of money if some of the parents subsequently purchase Movie Studio for use at home and our respective versions are incompatible, or substantially different in use and
• Audio Cleaning Lab

  3 answers, most recent on 2/15/2023

  RE: [Solved] Windows 11
  @alan_reeves Hi . . . .  ACL 16 Deluxe . . . . Assuming you mean Magix Audio Cleaning Lab 16 then this is a very old version from 2010 and is not compatible with Windows 11. Re-installing would be pointless as the product uses a discontinued P2-
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi . . . . I rather think there was more to that update than they are saying . . . . You may be correct, comparing the file size of the previous patch .192 and .196 there is ~2kb difference, probabaly a re-release of .192, with