• Movie Studio

  13 answers, most recent on 8/17/2023

  RE: Program Error
  Hello Ray. Sorry, Windows 11- and it's all up to date. Yes I have seen the Support page and as I said I have followed the instructions re C++ but the problem remains.
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  Hi johnebaker Hope that yo are well? Thanks for the further email...the colour of the grabber is black & model no. is K0065. I have checked the suggested Windows settings and the Camera-related on for Video Easy is 'on'. However, in the case of
• Movie Studio

  3 answers, most recent on 3/4/2024

  RE: Trying to register a free trial - doesn't send code to email!
  @Ryan-Boyle Hi Ryan Usyally the emails do not arrive due to: incorrect or mis-typed email address  End up in the Spam folder - if you access your GMail using a mail program such as Outlook, then emails in the Spam folder may not turn up in the
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  So.. Sound Forge does not open at all? Were there any issues installing it? Are there any error messages? Do you have the subscription version of the perpetual version.I do not recall other reports of this behavior so you might first try resetting
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD I'm a bit suspicious of that "USB Video" entry. All my "grabbers"/digitisers (non-Magix) appear only in the Sound, Video and Game Controllers section with their actual name eg "Startech.com capture device". I see the Magix instructions say to
• Video Pro X

  14 answers, most recent on 3/28/2025

  RE: Disable resample?
  @CubeAce Hi, yep, I sort of understand it, I think, but not to have a full discussion about it & a big part of the reason I'm interested in this topic/post. These are VP's Project properties options , Disable resample is set at default &
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  Damn it!!!!! This is the most frustrating thing in the universe. Movie Studio failed on me. I went in and followed the instructions to redo my voice over. When I deleted the track #2 where I manually dragged the audio to it was replaced by the
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @browj2 Hi John. I haven't had the other programs to know the X was not close. I didn't realise it was the reset button. I am still not able to upload images at present. I did do as you asked after you wrote 'possible bug' step for step with your
• Photostory

  9 answers, most recent on 11/14/2023

  RE: [Closed] Error while trying to activate with serialnumber
  Two more questions: Why, in the effects area I have only 3 effects while in the instructions manual I see 20 (for example in page 20)? I cannot export the project as MPEG4- but in the instructions manual  (page 26) I see that can use that format?
• Movie Studio

  2 answers, most recent on 12/28/2023

  RE: Need serial number.
  @Charles-Moscato Hi . . . . I have registered but have not yet received an email where I can provide my voucher code and get a serial number . . . . Assuming this means you have the Voucher Code and are expecting an email to tell you where to redeem
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for your various replies - really helpful and feeling we are getting somewhere. I tried downloading MediaInfo again and it worked perfectly - and your instructions helped a lot - but for whatever reason it seems the thing I downloaded
• SOUND FORGE

  4 answers, most recent on 9/26/2023

  RE: Windows Layout can't open
  Hi @David-Riggs, I do not recall any reports of the issue you describe in any version of Sound Forge, nor have I experienced it, so it may be an isolated occurrence. Double-check the settings I previously stated. Otherwise, try resetting Sound
• Music Maker

  One answer, on 6/16/2022

  [Solved] Rendering Audio Loop from BeatBox Pro
  Hi All. Really struggling here. I have created a loop with BeatBoxPro, and saved it. Created a new track and try to insert as an object by dragging it as per instructions on PDF: Render audio loop: If you drag the loop symbol onto an empty track in
• Video Pro X

  3 answers, most recent on 6/15/2022

  [Solved] FXhome Ignite Particles & Post FX cold not be loaded
  Hi I have just upgraded to X14 and downloaded FXhome Ignite Particles & Post FX, this came free with the upgrade. I followed the instructions and all went well until I pressed the "Apply Effect" button. Upon doing this I got a warning telling me
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: unable to start program as it insists I have already registered and wi
  @Mark-Aaron Magix support is an oxymoron. There is NO support! False. There is a big button at the top of this forum that says SUPPORT. Click on it. Select a topic, your program, scroll to the bottom of the page, CONTACT SUPPORT, SEND EMAIL. Do this
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  Thank you both for that help, but this problem still occurs. I did update the graphics driver from the Intel link, and the driver version is now 31.0.101.5186. I do not know what version was there before, but the Intel program updated it to this
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @CubeAce Hi, there's a few presets like Star trails & Vehicle lights etc. which can be modified & a little photography knowledge would be needed but this is where the 'trial n error' comes in. In the photo & video mode there's plenty of
• Music Maker

  9 answers, most recent on 4/25/2022

  [Solved] Downloaded Vandal w/ Music Maker 2022 Premium
  I downloaded Vandal as instructed in recent Music Maker Premium package and it indicated that it downloaded, but it's not listed in available VST.  
• SOUND FORGE

  4 answers, most recent on 4/16/2022

  RE: [Solved] Trying to record, but get a 'No devices exist' error
  Exactly what version of Sound Forge do you have? Read the 'Sticky' at the head for the main Sound Forge forum page.Could you record sound prior to installing the new version of Sound Forge? Are you recoding from a microphone or other sound source
• Music Maker

  2 answers, most recent on 3/24/2022

  [Solved] 1 Voucher for Soundpools from Hip Hop, Soul/R&B and Funk for $9.99
  I got "1 Voucher for Soundpools from Hip Hop, Soul/R&B and Funk for $9.99" from Humble Bundle, but I don't know how to claim it and their instructions are useless. I went to https://producerplanet.com and found a $9.99 soundpool from Hip Hop,
• Music Maker

  2 answers, most recent on 3/20/2022

  RE: [Solved] Humble bundle 10$ voucher redemption
  It turned out that the instructions I was given didn't mention that I needed to redownload the new upgraded version of Music maker rather than just upgrading the free version which is how I expected it to work. once I did that the coupon worked.
• SOUND FORGE

  4 answers, most recent on 7/20/2022

  RE: [Solved] problems after installing SF15Pro build 161 (64-bit)
  Hi @SteveMTNO,The multi-instance default was added in an update patch to SFP-14 (with little notice or instructions to change it back), which caused each opened file to launch a new instance of SF. In any case, you can revert back to the
• Movie Studio

  9 answers, most recent on 2/26/2022

  [Solved] Transparent Background help/advice
  Not sure where to look and would appreciate some advice. After using a program to first animate a couple of still image(s), I then used Unscreen Pro to provide me with a transparent image. However, the result is that I have been given two files, an
• SOUND FORGE

  4 answers, most recent on 2/15/2022

  [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
  Last Friday, using SF Pro 14 and a handful of third-party plugins, I was able to complete a client game audio project with no problems. Then, on Sunday, the program wouldn't launch at all. In fact all my Magix programs wouldn't launch: Sound Forge