• Music Maker

  3 answers, most recent on 4/29/2023

  RE: Accessing Soundpools
  @dmstar1956 All Soundpools bought previously in the in-app-store should be listed in the Download tab. This requires that you use the same user account as your login in case you have a new account.
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson As far as I can see, Magix Movie Studio doesn't handle .m2ts files at all. I'm not sure how you came to this conclusion. Magix Movie Studio can import, edit and export .m2ts files. If you are having some issue and want a definitive
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  What apps do I have? Are the licences current? What is the serial number so I can install them on my current computer as the previous one broke down in January. Is the profile /email address the same for the forum as for my account? Because I can't
• Xara Designer Pro

  One answer, on 9/8/2023

  RE: I need to access my old account
  @Jason-Valentine Enter your old e-mail address and you'll get immediate access. You can change your e-mail address in your customer account at Magix.com. Login with your old e-mail address and password. If you don't remember your password and cannot
• Movie Studio

  5 answers, most recent on 12/27/2024

  RE: [Solved] Login to My Account for Magix
  Thank you emmrecs and johnebaker for taking the trouble to answer. To be honest I found I could log on using my laptop, Windows 11, and Firefox but this new PC just didn't want to know. Other Support login sites (such as trying to change password)
• SOUND FORGE

  5 answers, most recent on 3/29/2023

  RE: sent wrong product, sent no serial number, no support contact point
  found that. thx. interesting, in order to contact help, you have to login to Forums then go to that support page. I find that peculiar, i did locate it though
• Music Maker

  2 answers, most recent on 8/12/2023

  RE: need help with product
  @ersoy-ylmaz Download and install the newest free edition of Music Maker from Magix.com and install it and login with your e-mail and password. It should automatically detect the features of earlier versions registered in your account. Next, if this
• Other products

  2 answers, most recent on 7/1/2022

  RE: [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  @Michael-Callahan As a workaround you can download the ZIP files manually from www.producerplanet.com Just use your Music Maker login credentials and then look under "My Products". You can also try to open the program settings and click on the
• ACID

  One answer, on 10/28/2023

  RE: Formatei meu computador e preciso instalar o meu acid music studio, te
  @Edinaldo-BlackMan Visite Magix.com e faça login em sua conta de cliente.  Você encontrará seus produtos registrados lá.  Baixe o instalador do Acid Music Studio e instale-o no seu computador.  Caso o download ou a instalação não funcione
• Music Maker

  One answer, on 12/23/2024

  RE: Preciso da senha do samplitude pro x5
  @josejoao-s Bem-vindo aos fóruns de usuários do Magix. Supondo que você possua e tenha registrado sua compra do Samplitude Pro, acesse https://www.magix.com/us/support/my-service-center/, faça login, vá para Meus produtos e encontre a listagem do
• SOUND FORGE

  19 answers, most recent on 8/4/2023

  RE: Audio studio sound forge 10
  @Neelam-Panditpautra Tried : https://www.magix.com/int/support/my-service-center/product-downloads/ but says 'Invalid serial number Please enter a valid serial number.' Then please try to log into your old Sony user account at Magix.com. Use your
• Video Pro X

  168 answers, most recent on 6/10/2024

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi John. When you mentioned the questionnaire I did not recognise the name you gave. Thanks for the link, I remember that one. That was a long time ago. Yes that is the login screen to make an account. I still haven't activated it and
• Music Maker

  156 answers, most recent on 1/7/2025

  RE: Wishlist for the next Music Maker!
  @DeOnea-Christian Hi . . . .  that it did not send to my email along with the serial number . . . . Check your email spam folder. If there is no email there and the voucher redemption succeeded then log in to your account at magix.com - Account
• Other products

  One answer, on 3/9/2024

  RE: restoring activation code for Movie Edit Pro 14
  @tim-barrett Hi . . . . is there a way to restore an activation code for MEP14 . . . . Assuming you do mean Movie Edit Pro 14, released 2008. Is the program is not activated with the P- the serial number, login in to your account at magix.com,
• Off topic

  4 answers, most recent on 6/12/2023

  RE: canceling my subscription
  @omer-vashdi Hi Login in to your account at magix.com, using the the same email address and password you created/registered the software when you took out the subscription. Under My Contracts you should find instructions on how to cancel your
• Music Maker

  3 answers, most recent on 12/21/2023

  RE: How can I import older MMM files in new version
  @Percy-Cox You should be able to download your old version in your customer account at Magix.com. Simply login with the same e-mail address and password you used to register Music Maker back then. Alternatively, here is a download link for Music
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Thank you for all the additional information, and especially well done for partially hiding your login details. These are public forums and such data should always be at least partially obscured. As I read that "link", I think you
• Other products

  5 answers, most recent on 7/10/2023

  RE: Misplaced Software from puchase
  @Jack-Schell Hello welcome As @browj2 stated login here and click on my products. Stephen Forum Moderator
• SOUND FORGE

  4 answers, most recent on 5/13/2022

  RE: [Solved] New Computer
  @Harley-Cook Are you talking about Sound Forge Audio Cleaning Lab 3? You just need to enter your old e-mail. Then it will work. If you want to change the e-mail in your user account or disable the installation on your old computer just visit
• Music Maker

  3 answers, most recent on 2/27/2023

  RE: my music maker just freezes up and plays the same note continually.
  @ALLEN-JACKSON In my experience it can take a minute until the program shows you that the login we successful. But it seems like Magix has some server issues today. So maybe these server issues are causing that.
• Music Maker

  10 answers, most recent on 7/23/2024

  RE: Can't change tempo/bpm in music maker
  Hi I tried since i bought the program to change a tracks bpm from 126 to 123. So i will fit widht my other track that is 123. I have tried youtube and other websites to get help, but i cant find any.   I got same problem wit the new versions
• ACID

  3 answers, most recent on 7/2/2023

  Celemony Melodyne5
  Installing Acid Pro 11. when it gets to this program it says " A version of Melodyne is already installed on this computer. Since it cannot be clearly determined in the course of the new installation whether the new version matches your Melodyne
• Off topic

  One answer, on 8/6/2023

  MAGIX PC CHECK & TUNING
  There's a problem with your web interface for this product I purchased. I purchased it today and cannot find where to download the update 2023. The login registration is for the 2020 version and the entry for the serial no. has more spaces than the
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Yeah, Music Maker is a 64 Bit software, so it should run on your computer. I believe the newest version requires a login. I'm still on version 2023, so I cannot try it. You can try to uninstall Music Maker 2024 and install version