• ACID

  3 answers, most recent on 7/2/2023

  Celemony Melodyne5
  Installing Acid Pro 11. when it gets to this program it says " A version of Melodyne is already installed on this computer. Since it cannot be clearly determined in the course of the new installation whether the new version matches your Melodyne
• Other products

  One answer, on 3/9/2024

  RE: restoring activation code for Movie Edit Pro 14
  @tim-barrett Hi . . . . is there a way to restore an activation code for MEP14 . . . . Assuming you do mean Movie Edit Pro 14, released 2008. Is the program is not activated with the P- the serial number, login in to your account at magix.com,
• Music Maker

  3 answers, most recent on 12/21/2023

  RE: How can I import older MMM files in new version
  @Percy-Cox You should be able to download your old version in your customer account at Magix.com. Simply login with the same e-mail address and password you used to register Music Maker back then. Alternatively, here is a download link for Music
• Music Maker

  One answer, on 2/18/2022

  RE: [Solved] Redeem Credits missing
  Fixed issue just a simple logout and login reset the store and the credits are back
• Music Maker

  One answer, on 12/23/2024

  RE: Preciso da senha do samplitude pro x5
  @josejoao-s Bem-vindo aos fóruns de usuários do Magix. Supondo que você possua e tenha registrado sua compra do Samplitude Pro, acesse https://www.magix.com/us/support/my-service-center/, faça login, vá para Meus produtos e encontre a listagem do
• Music Maker

  2 answers, most recent on 3/25/2023

  RE: Purchased MM 2023 Premium can't find sound forge serial
  @sixfootgeek If you are talking about Sound Forge 12.6 you can download it from the Music Maker in-app-store. Since Music Maker is already listed under your products you already have registered it. Now you only need to login after the program
• Music Maker

  28 answers, most recent on 5/17/2023

  RE: Magix Music Maker Not Responding
  one more weird thing program froze so let it frozed reopend the same program on top of frozen and works but i cant have both open and have my login privlages  
• Off topic

  One answer, on 8/6/2023

  MAGIX PC CHECK & TUNING
  There's a problem with your web interface for this product I purchased. I purchased it today and cannot find where to download the update 2023. The login registration is for the 2020 version and the entry for the serial no. has more spaces than the
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Closed] Problem in login to MAGIX personal area on web site
  Hi, I got a link from infoservice and was able to change password.Now my current (the old one) login key and password are working. I do not need my temporary key anymore and I can remove it.Thank you for your helpSakari
• ACID

  4 answers, most recent on 5/30/2023

  RE: Acid pro 10 x64bit
  I removed the 1 registration on file, but the program download you have there as my download - once installed, upon first run attempt and after, will not register/ activate online - "Need internet connection" - obviously I have internet (writing
• Sequoia

  2 answers, most recent on 5/17/2023

  RE: Crossfade with overlay
  @Uilson-Lopes These are user to user forums, so your suggestion is not likely to be seen by the developers unless you send it to infoservice@magix.net and request they pass it on to the development team. Also, are you aware there is a dedicated
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
• Photostory

  2 answers, most recent on 2/22/2023

  RE: cancellation of annual subsciption Magix Photoshop Deluxe 365
  Email contract number (login to Magix, it's under My Contracts) and request to end the subscription to infoservice@magix.net at least a month before contract end. As for Magix, they could have added this info to one's account under My Contracts
• Sequoia

  One answer, on 2/28/2023

  RE: DEMO ACTIVATION
  @Sebastian-Lopera Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Sequoia and Samplitude Pro here? I suggest you register at and repost your question there. JeffForum Moderator
• Music Maker

  19 answers, most recent on 12/19/2022

  RE: Successfuly not activated
  @Milan-Bartek After you logged in, wait a short moment (it can take a minute), and then your version should be listed in the splash screen next to the login button.
• Samplitude

  5 answers, most recent on 5/10/2023

  RE: Prox7Suite- New folder creation issue in vst Browser
  @RoRo13 There really was no need to post this question three times! So I have hidden your other posts. Are you aware there is a dedicated forum for Samplitude Pro here? I would strongly recommend you to register at and repost your question there
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN Yeah, Music Maker is a 64 Bit software, so it should run on your computer. I believe the newest version requires a login. I'm still on version 2023, so I cannot try it. You can try to uninstall Music Maker 2024 and install version
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  @akakoala Hi . . . .  I send a support request through this forum's functionality from an account which has a different email address than that used for the service centre the request is likely to be rejected . . . . That would be a fair assumption
• Off topic

  3 answers, most recent on 3/14/2023

  [Solved] Issue logging into account
  Is anyone else having an issue logging into their Magix account? (https://www.magix.com/us/support/my-service-center/)It will never login and all I get is this:The server is working for your request... please wait!Ihre Anfrage wurde bereits
• Movie Studio

  5 answers, most recent on 3/10/2024

  RE: [Solved] Necessito reinstalar o meu Edit Move Premium 22.
  @Walter-Amaral Hi Browse to www.magix.com and log in to your account using the 'Account login' icon top right of the home page.Select My Products - there you will find a download link for Movie Edit Pro 2022 and your serial number. Navegue até
• Music Maker

  8 answers, most recent on 11/11/2022

  RE: MM2023 crash and ask me to login all over again
  The thing is Music Maker crash to much and is more likely that it will so if you don't have for some reason internet connection the program revert to free version mode so I can't add 3rd party vst on the project I'm working on, DAWs mostly crash due
• Video Easy

  One answer, on 3/17/2023

  Login trouble
  I have registered my MagiX Video Saver long time ago., Serial number is P2- removed by Moderator But I had another e-mail adress at that time. So I can not log in to the program on my new computer. The product is recognized but not my e-mail adress  
• Rescue Your Videotapes!

  One answer, on 11/13/2022

  RE: Can't Find Serial number
  @Laszlo-Farkas Hi Check in your account at magix.com, login in using the Account login icon top right of the home page using the emil address and password you used to register the software - under My Products you should see your registred software
• Music Maker

  10 answers, most recent on 7/23/2024

  RE: Can't change tempo/bpm in music maker
  Hi I tried since i bought the program to change a tracks bpm from 126 to 123. So i will fit widht my other track that is 123. I have tried youtube and other websites to get help, but i cant find any.   I got same problem wit the new versions