• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson As far as I can see, Magix Movie Studio doesn't handle .m2ts files at all. I'm not sure how you came to this conclusion. Magix Movie Studio can import, edit and export .m2ts files. If you are having some issue and want a definitive
• Music Maker

  One answer, on 12/6/2024

  RE: Unlimited Commercial license
  @FBOMBS The loops included in Music Maker Ultimate are commercially usable. For other Music Maker variants you need to buy a separate commercial license for each Soundpool loop pack you want to use commercially. This is possible via the Music Maker
• SOUND FORGE

  One answer, on 6/18/2024

  RE: Formatei meu equipamento e tentei baixar o Sound forge 16 que eu usava
  @Dinho Certifique-se de não inserir outro endereço de e-mail.  Utilize o endereço de e-mail da sua conta de cliente.  Caso não tenha instalações gratuitas disponíveis, visite Magix.com e faça login na sua conta de cliente.  Procure Sound Forge em
• Music Maker

  2 answers, most recent on 11/22/2023

  RE: New 2 Cpu Desktop - teething problems
  @Eleyan Soundpools from the Music Maker in-app-store or from Producerplanet.com will appear automatically in the Download tab inside Music Maker after you login with your use account. The freezing during initializing content can go away if you run
• Music Maker

  19 answers, most recent on 12/19/2022

  [Solved] Successfuly not activated
  Hello everyone, today I bought a Music Maker 2023 Premium, and after installation it asked for login credentials, and then for serial number, I pasted my SN to input field, successfuly activated and showed up a list of items what have I activated,
• Video Pro X

  6 answers, most recent on 6/28/2024

  RE: program won't open
  @RONALD-BRIDGMAN6378 Hi I suspect that the serial number used to try to register the upgrade to Video Pro X14 (VPX 14) is for the older version you upgraded from. Login to your account at magix.com, Account icon is top right of the home page, using
• SOUND FORGE

  6 answers, most recent on 8/2/2024

  RE: Paid for Song Forge Audio Studio 17 on July 2gust 1st, still waiting f
  Hello @rod-c8435,   Welcome to the forum for and by Magix users. On this forum, forum members help each other, but it is separate from Magix Support. I don't have the answer to why you haven't received an order confirmation. Your bank statement will
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas Hi Thanks for the feedback, that is something that is not common knowledge and is definitely not good news. This details one of the possible reasons I gave for the error - a web server access failure. I wonder if that also applies to older
• Web Designer

  2 answers, most recent on 1/24/2024

  RE: Support
  @William-Marzul5472 Hi Magix no longer sell any Xara products, so if your site is hosted with Magix-Online, then I would advise you to move your site and domain names to Xara. Depending on the version of Web Designer you have, your hosting may
• Web Designer

  2 answers, most recent on 11/28/2023

  RE: Lost registration details
  @Jeremy-Denton Hi Try logging into your account at magix.com, account login icon is top right of the home page, using the email address and password you used to activate XWD, and the select My products - there you should see you registered version
• Other products

  One answer, on 12/10/2023

  [Closed] cannot access Text to Speech
  I can't access Text to Speech feature, it always appears warning "the feature is available after you login" whereas I had been logged my account on it and I have no issue with my internet connection. How to fix it?    
• SOUND FORGE

  7 answers, most recent on 1/15/2024

  New License Purchase For Sound Forge Pro 17
  I just purchased a new license for version 17 as opposed to an upgrade. I downloaded all content for two different MAGIX software license purchases. In total I have 9.8GB of software installation content. Will I be able to download all of this again
• Music Maker

  3 answers, most recent on 4/1/2024

  RE: Re Download
  @joe-meyers Download and install Music Maker 2024 Free Edition from Magix.com. Next, open the software and login to your user account, then download all your previously acquired features.
• Movie Studio

  10 answers, most recent on 9/23/2023

  RE: Movie Edit Pro 14 reload no CD
  @Ruben-vanLoggerenberg Hello welcome Please go to here and then login and click my products. Stephen Forum Moderator
• Audio Cleaning Lab

  One answer, on 11/3/2023

  RE: Audio Cleaning Lab 2013 Re-install
  @pbrixey Hi Login to your account at magix.com, account icon is top right of the home page, using the email address and password used to register ACL 2013, select My products. You should see your registered product(s) with download link(s) and your
• Audio Cleaning Lab

  One answer, on 8/4/2023

  Can you reset my inlogname and reset computer registration
  Can you reset my email login and the computer regestration E.J. Moerkens
• Music Maker

  One answer, on 12/23/2024

  RE: Preciso da senha do samplitude pro x5
  @josejoao-s Bem-vindo aos fóruns de usuários do Magix. Supondo que você possua e tenha registrado sua compra do Samplitude Pro, acesse https://www.magix.com/us/support/my-service-center/, faça login, vá para Meus produtos e encontre a listagem do
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Thank you for all the additional information, and especially well done for partially hiding your login details. These are public forums and such data should always be at least partially obscured. As I read that "link", I think you
• Music Maker

  3 answers, most recent on 10/21/2022

  RE: [Solved] Can't use MM ver. 31.0.1.13 offline after buying Vita Sampler.
  @Martin-Henry A feature of all recent MM versions is that an online connection is required on boot up, which checks the licence status and so allows your Premium edition to fully load. Unfortunately you cannot bypass that login if you want to use
• Xara Designer Pro

  One answer, on 11/1/2023

  RE: cant find my serial on box or email
  @sean-sullivan Hi . . . . not showing up in my products, why is that . . . . Assuming this is the Magix version of Web Designer, ie the box should have 'Magix' in the top right corner, did you login in to your account at magix.com using the email
• Audio Cleaning Lab

  3 answers, most recent on 12/16/2023

  RE: Cleaning Lab 16 Has A Reported Virus
  @jnpurdy Hi Where did you get the installer from? If not from your account at magix.com, then download it from there. Login with the email address and password you used to activate Cleaning Lab and select My Products - you should see the download
• Movie Studio

  11 answers, most recent on 1/31/2024

  RE: on load, the welcome screen hangs
  @Amir-N Hi and welcome to the user to user forums. In that case make sure your login to Winodws has Administrator privileges and you should be able to open the program normally. Also your system specs shout be put into the Signature section of your
• Movie Studio

  5 answers, most recent on 12/27/2024

  RE: [Solved] Login to My Account for Magix
  Thank you emmrecs and johnebaker for taking the trouble to answer. To be honest I found I could log on using my laptop, Windows 11, and Firefox but this new PC just didn't want to know. Other Support login sites (such as trying to change password)
• Movie Studio

  5 answers, most recent on 12/27/2024

  [Solved] Login to My Account for Magix
  The Login page to My Account for Magix shows only the top three lines and will not scroll down at all. I am trying to re-install an old Movie Studio 18 Platinum on a new PC and cannot access anything. Any suggestions please?