• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Yes but that is not necessarily the one I used when i originally bought SoundForge. I have kept upgrading over the years but that is the email I log into my account that shows SoundForge Pro 11, serial number and registration date. Do I have to
• Music Maker

  8 answers, most recent on 5/26/2025

  Customer Support
  First off I bought the full year subscription for the Music Maker, but recently (on 3 different computers) The Magix Music Maker will crash all the time, then its a 5-10min restart of the program. I have lost a few songs this way and it has become
• Movie Studio

  2 answers, most recent on 7/4/2023

  RE: [Solved] Overlay and Tracks?
  @marcusdeman Hi, In the past when using Movie Edit Pro I was able to add an overlay on top of a video by placing it on a higher track than the video. No, you never could. It is the other way round - you put the overlay on a higher numbered track,
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  [Solved] where is spectralayers pro??
  I just purchased Sound Forge Pro 17 Suite. I decided to go with the Suite version because it said SpectraLayers Pro 10 is included. But I cannot find it anywhere. During the installation process, Melodyne was installed (also included with the Suite
• SOUND FORGE

  4 answers, most recent on 7/29/2024

  RE: Sound Forge Registration on New DAW
  What version number of Sound Forge do you have?Confirm the email address you used when you registered SF. it is possible to have two + accounts if the email (log-in) address is different. The activation serial is not universal and must be used with
• Music Maker

  3 answers, most recent on 5/26/2025

  trying to activate MMM Premium edition
  hi there just rebooted my window 11 pc to factory setting ,now i am try ing to reinstall my MMM premium edition but MAGIX will not let me do it ,i have entered my older serial number in and filled in my email and password but no i get a box come
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Thank-you for your swift reply. I wasn't sure about sending the serial numbers. It won't happen again. I was just frustrated about the delay I'm having in getting important work done on time. I've been working with ACID for over twenty years. How do
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Hello again JohnEB - Very pleased with your last hopeful comments, as I do very simple transitions etc., nothing fancy. For some background, please read last two paragraphs of my very first post at the top of this thread "Serial Number Problem with
• Other products

  8 answers, most recent on 11/1/2024

  RE: PhotoStory on CD & DVD 10 Deluxe
  I reinstall photos on CD and DVD 10 everything installs fine on Windows 11 but it tells me that the serial number has already been redeemed and my email Removed by Moderator is not the same, the software was bought by me for 69 euros at Unieuro
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Doesn't work the above. Please send the disk version. I don't have multiple serial numbers. On my up-coming Art and Education network at pre-start up Iwarrior.world I can sell thousands of your MAGIX products. I have been using Acid for over 20
• Samplitude

  2 answers, most recent on 12/2/2024

  I need to transfer my license to a new computer.
  My computer, where I had a Samplitude license installed, broke down. I bought a new one and need to install the program on it, but when I tried to register I received the following response: The serial number you entered has already been used. You
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @Myer-Brostoff Hi . . . .  I started to cut and paste smaller chunks of the larger timeline into smaller independent timelines within the same project. . . . The project itself somehow became corrupted. Is there anyway to fix or restore this
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, for info, here's what advanced processing can do for your files. The start bit is processed with AVISynth, the middle bit is the basic file from Handbrake imported into Magix and the last bit is the AVISynth version. AVISynth
• SOUND FORGE

  One answer, on 3/29/2025

  RE: Multiple Computers & Izotope Log In Question
  @GoneToMaui You can visit Magix.com and log into your customer account with your e-mail address and password. The you can disable the activation on your previous computer. If you registered iZotope 8 in the past, you can find it in your customer
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  Hi @Bol  Where exactly did you find these update references? (From this post, I did a quick Google search and found them on websites but without identifying which corrections these numbers were made to 22.0.1.215 ... 1.219 ... 1.236) Thanks!
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is
• Samplitude

  One answer, on 8/28/2024

  On how many computers can I install Samplitude Music Studio 14?
  Hi, I purchased Samplitude Music Studio 14 a couple of years ago and installed it on one computer. That computer has now gone to heaven and I would like to reinstall it on a new computer. Is there a limit to how many times it can installed under the
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @Astraios The exact version number is listed under preferences. If I remember it correctly, the last version is version 3.6 from 2019. Newer versions can import OGG samples and are able to load new instrument libraries like Eduardo Tarilonte's Nada
• SOUND FORGE

  3 answers, most recent on 8/5/2025

  RE: soundforge 18, continous pay for usage
  @buddy-w Hi . . . . There was nothing in the ad about a limited number of characters . . . . As shown above, this is clearly stated on the SF 18 Functions page here. This equates to somewhere between 40 - 80 A4 pages of text (depending on font
• Rescue Your Videotapes!

  3 answers, most recent on 11/13/2024

  RE: Old Video Saver Magix from about 2015
  Hi, thanks for your message, the problem was that I couldn't find the serial number for the product at first, I found it on the external label. Then the problem became the CD drive, today's computers don't have a drive. But I was able to download
• SOUND FORGE

  3 answers, most recent on 7/23/2023

  RE: [Solved] How Do I Record In Mono in Sound Forge 17?
  @Barnet-Sherman There is a status bar at the bottom of the Sound Forge window. It shows the bit depth, sample rate, channel number etc. of the currently selected file. Right click on the channels to change to a different setting.
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with