• Movie Studio

  15 answers, most recent on 7/12/2024

  RE: Curious,, what's your default layout & size of screen?
  @AAProds Yep, 👍 + I like to drag my files in from my folders on the 24" screen In MMS's import window whatever order you put the files, Name, Type, Changed etc. that is the set order for all the folders you look in, I have a folder called pictures
• Movie Studio

  6 answers, most recent on 6/26/2024

  RE: Movie Studio Pro 2025 Trial Version won't open
  I just ordered Movie Studio Platinum 2025, thinking that if I buy a serial number, it would fix the problem, but it hasn't. I paid and registered the program, but still can't open it on my computer. When I click on the icon for Magix Movie Studio,
• Video Pro X

  3 answers, most recent on 7/12/2024

  Order Confusion
  I bought Video Pro X, I also want Fastcut, but Fastcut only comes with Movie Editor 2025? when if i were to buy that i get many of the things i just got with Vid Pro X, please explain what if anything i can do to just add Fastcut, or why do i now
• Movie Studio

  7 answers, most recent on 10/4/2024

  RE: How do I get picture-in-picture for two videos one below the other
  @johnebaker OMG!!! thank you, thank you, and THANK YOU for taking the time and effort to solve it for me!!! It works! Your video is amazing! Very easy to follow, especially with the yellow circle. Due to your video, I also realized that I needed to
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @AAProds 👍 I didn't choose AVCHD, I was trying alsorts of export options just to see but not that one... I tried it again in the order I did previously & noted it was showing m2ts in the Export box even tho I didn't choose that, just tried it
• Off topic

  163 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Music Maker

  One answer, on 7/27/2025

  RE: Serial do Sound Forge 18
  @elton-r  Você comprou a versão completa do Sound Forge ou está experimentando a versão de teste gratuita de 30 dias? Se você comprou o programa, deve ter recebido um e-mail de confirmação do pedido com todos os números de série. Verifique sua caixa
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2, @Former user, @Reyfox, @Can-Dive Hi everyone I would like to add this to the discussion on 'top down' or vice versa. There is no right or wrong order for track layout/usage, this is very much a personal preference. Users who are from other
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Video Pro X

  11 answers, most recent on 12/30/2024

  RE: Coming from Movie Studio Platinum 15
  @Gid Hi Gid Under the Feedback tab, in VPX16, the track order 'issue' is 'in development' for VPX: 'For the clear display of video and audio tracks. The track order can be freely set for each project.' MMS 2025 feedback tab does not have any
• Music Maker

  5 answers, most recent on 4/22/2024

  RE: MUSIC MAKER 2024 PREMIUM & Loops Unlimited (annual) - charged twice
  @Koppika Please contact sales support at infoservice@magix.net. I would guess, that everything is described in the order confirmation e-mail. You likely got a coupon code in the mail for Loops Unlimited. Did you check that e-mail thoroughly?
• Photo & Graphic Designer

  One answer, on 1/31/2024

  RE: Please send me a DVD or CD
  @Aaron-Tison These are user to user forums so not any contact for Magix staff. When you ordered the product did you see an option to have a CD or DVD, at extra cost? If so, did you order this? If not you need to email infoservice@magix.net and ask
• Off topic

  One answer, on 5/31/2025

  RE: wrong email address
  @annaadla-m Hi Assuming you are logging in to the forum with the misspelled email address. Log in to your account at magix.com with the email address and password. In User Data you can change/correct your email address. If that does not work, then
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @DigitalChaos Did you follow the advice given in a reply to your earlier post about this, here? If you did and still cannot access Loops Unlimited you need to email infoservice@magix.net with full details of your original order and request their
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi, It seems that you still don't understand what PhotoStory does. It's a workshop (project) to build a video file, using photos, videos and audio files, all edited as desired, and to which you can add text and effects. Again, the end
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: How to do basic video editing in Magix
  @Lawrence-Schwartz Hi To add to @Gid coment re tutroials, there is a Movie Studio (formerly Movie Edit Pro) ordered list of tutorials here for easy reference. John EBForum Moderator
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
• Movie Studio

  3 answers, most recent on 1/14/2024

  RE: [Solved] Changing the play time in story board mode
  @Ravi-Shankar Hi . . . .  If I move the duration slider down from 6 seconds, the next one might be 5.23 seconds and the one after that 5.03 seconds . . . . The durations units are measured in minutes:seconds:frames usually abbreviated to mm:ss:ff so
• Off topic

  3 answers, most recent on 2/13/2025

  [Closed] MAGIX Installation Manager
  I have ordered the MAGIX Vegas Pro 22 software and am trying to load it onyo my computer, however when I click on the vegas pro _______ .exe to begin the installation, it gives me a box that's titled MAGIC Installation manager. In it is a yellow
• Music Maker

  One answer, on 6/25/2024

  RE: [Closed] MM 2025 BUG/issue
  @dpizza Since you've also posted about this in your other thread and have also now posted something of a "solution" to the puzzle, though admittedly NOT the answer to why, in order to prevent duplication of threads I am going to close this one so
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 Hi One major difference between the two products is the timeline. Vegas uses a 'bottom up' order for overlaying images/video when creating Picture in Picture and overlay effects. Video Pro X uses a 'top down' approach, ie track 1 is
• Video Pro X

  3 answers, most recent on 2/1/2023

  RE: [Solved] Problems with Move Templates
  @Antoine-BBTV Hi Try applying the shake/move effect first, then Chromakey, the reverse order does remove the Chromakey, I would suggest you create a bug report John EBForum Moderator
• Off topic

  3 answers, most recent on 11/19/2023

  RE: change email
  can i have them cancel the order because when i bought the bundle it was gmai.com lol not Gmail.com so no emails will come i already asked for a cancel the order and threw paypal   this website should really check for emails