• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
  @Jason-Nickoson, @Reyfox, @CubeAce Hi As Jason already has a registered Vegas product, when purchasing the Upgrade, which must be selected first, the system will check for a valid registered product to qualify for the Upgrade price, either by asking
• Other products

  5 answers, most recent on 10/3/2022

  RE: Payment Unsuccessful
  @yomaris Maybe too many payments in a short time frame and your bank blocked payments to Magix? It could possible to transfer money first to PayPal and pay with PayPal if it it's available for your country. Hi SP. What's strange is I was able to
• ACID

  8 answers, most recent on 11/13/2022

  RE: Can I upgrade from Acid Music Studio to Acid music pro???
  @LegionHWP Hi . . . . info@ sales@ and support@ . . . . If you sent the emails to the above to magix.com these are not valid email addresses. On the Magix web site Support section you would have seen that the email address is infoservice@magix.net .
• Web Designer

  6 answers, most recent on 3/1/2023

  RE: "Jewelry Online Shop" widget and mobile version issues
  @NovaScotiaSnow Hi . . . . I already have all my buttons in PayPal . . . . Which 'buttons' are you are referring to? Did you set up the store as follows - using ecwid as an example, other stores should be similar: After creating your Ecwid
• Off topic

  2 answers, most recent on 12/13/2022

  Purchasing
  Hi1. I work for a school in Latvia and we can only procure software with having an agreement and an invoice E-MAILED to us and pre-paid. The agreement needs to be signed / scanned and submitted in e-form. After studying Sony Vegas Video Editing
• Movie Studio

  3 answers, most recent on 10/10/2022

  Pay for HEVC -Codec
  Not sure who to ask - Forum doesn't quite seem the correct are but Website (https://shop.magix.com/en_GB/magix/payment/) hangs when trying to access/pay for this codec.
• Off topic

  One answer, on 10/7/2022

  RE: Billing
  @ApreAudio I think you can change your payment info for contracts in your user account at https://www.magix.com/int/support/my-service-center/ under "My contracts". If not, then you can contact customer support at infoservice@magix.net
• Music Maker

  2 answers, most recent on 1/2/2023

  Permission to use samples?
  Ok, some of you may have come across this, but this is a regular thing for me. OneRPM is the distributor i use to get my music out. Occasionally, they don't like a track and cite the reason that I don't have permission to use the samples. Even
• Movie Studio

  2 answers, most recent on 11/23/2022

  Magix Movie Studio 2023 Suite how to get the latest version 22.0.3.167
  Dear Magix Support, today I have purchased the Update Service Extension for my existing version. After installing the version 22.0.3.165 and starting the application, the popup window shows "New features are available" -im my case version
• Music Maker

  5 answers, most recent on 5/29/2023

  RE: Commercial License
  @Danny-Gilbert Hello welcome This is an extract from Magix below; Why do I have to pay to use songs I’ve created myself for commercial purposes? It might seem difficult to understand why you need to pay extra to publish loop-based songs that you’ve
• Movie Studio

  3 answers, most recent on 10/10/2022

  RE: Pay for HEVC -Codec
  @Stephen-Fearnley Hi and welcome to the user to user forums. That page just tells me I have nothing in my shopping basket (which is not surprising) but does not hang. If you have an antivirus program running try disabling it while you try to make a
• Movie Studio

  13 answers, most recent on 7/4/2024

  RE: Registration/Activation Problems
  @Dave-MacDonald @johnebaker Hi Dave. Which version of MEP are you currently using and what operating system are you using it with? You didn't really answer John's question. I ask because Internet protocols have changed since then (No actual fault of
• Other products

  One answer, on 8/18/2022

  Payment Information
  How do I find "Payment Information" entered on the site. Instructions provided by Magix "to update your payment details, log in to the MAGIX Service Center at www.magix.com and go the "Payment details" section" Tried this but could not see anything
• Movie Studio

  3 answers, most recent on 11/16/2022

  RE: Upgrade
  @Paul-McCuistion, @m2005 Hi As you already have a registered Magix product, when purchasing the Upgrade, which must be selected first, the system will check for a valid registered product to qualify for the Upgrade price, either by asking for the
• Music Maker

  One answer, on 9/1/2022

  error
  สวัสดี 😫Can't buy soundpools can be copyrighted ERROR payment was unsuccessful
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @me_again Get Neat Video, without a doubt. I didn't play with 2022 very much because I was so disgusted with it, particularly with the problems with Section and AVI handling. I upgraded to 2023 to do the right thing, but I can't really see much
• Music Maker

  One answer, on 11/17/2022

  Purchase is not available for download
  Hi Jade Gadget, Thank you for your order. An summary of your order is attached.   Order number: removed by Moderator Order date: 2022-11-17   Item no. Item type Item name Price in $ 22926 Beatbox Kit LoFi DeepCommercial (Standard) 2.99 Amount
• Movie Studio

  8 answers, most recent on 9/5/2023

  RE: HEVC codec issue error even with codec already installed
  @JohnEB Thx for your help . My only concern was what to do if the purchased product does not work with my video files since there was no mention about it any where in the product purchase page How ever thanks to your clarification I purchased the
• Music Maker

  One answer, on 8/28/2022

  Sound Loops wont load
  I have been trying to update my payment info for sound loops unlimited, but store says its already purchased. I have tried reloading sound loops, uninstalled and reinstalled program itself, and clean the store up, redownload the sound loops again
• Music Maker

  One answer, on 8/28/2022

  RE: Sound Loops wont load
  @Dawn-Mathews I think you can change it in the welcome screen that is shown after you start the program. There should be a button on the right side of the screen to manage your subscription. If you cannot change your payment info there, try it in
• SOUND FORGE

  4 answers, most recent on 9/21/2022

  RE: Sound Forge 2.0 for Mac OS 2015 iTunes
  First, thanks for the feedbacks.The purchase was made through the Apple Store with payment through iTunes, I did not create a user account at Sony. I tried using the same iTunes email address and password, but it didn't work.Regarding not running SF
• SOUND FORGE

  One answer, on 8/15/2022

  사운드포지프로365 결제취소 방법 문의의건 ( cancel the payment)
  안녕하세요. 현재 사운드포지프로365를 사용하고 있습니다. 허나, 지금은 사용할 필요가 없어서 결제취소를 진행하고 싶은데요. 결제취소 방법에 대해 알고 싶습니다. 감사합니다. hello. I am currently using Sound Forge Pro 365. However, I don't need to use it right now, so I want to cancel the payment. I would like to know how
• Movie Studio

  4 answers, most recent on 10/2/2022

  RE: [Closed] Why is my license going to expire
  i purchased 365 edit for 12.99 a month i already paid 19.99 and next payment is in 10-6 but everytime i start app i get a message saying i wont be able to use the program in 5 days! says i have to check license so i check but then i get a message
• Movie Studio

  4 answers, most recent on 10/2/2022

  RE: [Closed] Why is my license going to expire
  @David-Rios Hi and welcome to the forum. Assuming you are referring to Vegas Pro or Vegas Movie Studio 17 or earlier then you are in the wrong forum. Vegas products have their own forum here. Do note the program is no longer called Sony Vegas since