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When attempting to transfer an analog tape to digital format on my PC the input screen in Video Saver freezes, requiring a force close to exit the screen. The transfer process has been working well before running out of space on oneDrive. I have

Other products

2 answers, most recent on 11/16/2022

[Solved] Update Notifier can't be uninstalled

This is for Update Notifier 3.0.0.50. I've been trying multiple times to update Update Notifier and it keeps telling me that it can't remove the old version, because I deleted the old installer on accident. It gives me a pop-up saying "The feature

Movie Studio

7 answers, most recent on 11/14/2023

RE: Paste effects to all selected?

@browj2 Yeah strange, I'm going mad I think, like i say I never use the fxs in General Options but have seen that pop-up on several occasions over the yrs .. dunno, doesn't really matter i guess 🤷‍♂️

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

@JANET-NICOLAS Hi Pleased to hear you have got the export done. There is one time when you may get the message about blank areas and yet visually there is nothing wrong with the playback in program or the exported video. As you can see above 2

SOUND FORGE

53 answers, most recent on 10/29/2024

RE: SOUND FORGE Audio Studio 16 – Feedback Thread

@Roger-Dey Hi Are both PC and laptop Intel i7-6700 CPU's? Clicks and pops are usually associated with incorrect audio settings, either the output device and/or the audio buffer settings. However, as @emmrecs has commented Windows 11 officially will

ACID

9 answers, most recent on 5/1/2024

RE: ACID PRO - Unable To Launch - 'Creating Child Windows'

@johnebaker I don't let Windows update anything other than OS related items; security and such. I have GeForce handle the GPU drivers and I had the latest drivers installed before the problem started. Since I had to recently wipe my entire station

Movie Studio

5 answers, most recent on 2/12/2024

RE: Movie Studio Plat. 2023 text boxes too small to drag on the time line

Agree: program need an update to add a Better way with /minimize/enlarging the title so when we try to expand sometimes we do not get that added title to pop on. the way we can work around would be to INCREASE the Font, from say 5 minimum to 20,

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

@JANET-NICOLAS Hi . . . . The other is that I have "missing files" . . . . Assuming you are getting an error message like this: Click the Folder button and browse to the location where the file(s), you may have to do this one by one as the file

Music Maker

6 answers, most recent on 8/24/2025

RE: Buffer Crackle

Serato studio is my go-to program. I have absolutely no problems with it crashing or crackling or popping! I run as many as 72 instruments simultaneously I'm not even joking! Magic is for Mickey Mouse although it is good for some things, but

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

You can try to change that behavior in the hidden internal preferences menu Oh cool. Lots of options in there. 'Single instance' did force a single dialogue but it still wouldn't work. Same issues. I didn't get the crash pop up until later when

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@Vincent-OBrien Hi Can you clarify the following please: . . . Magix Studio 23 . . . . Do you mean Movie Studio v23.x.x.x ie Movie Studio 2024, or Movie Studio 2023 ie v22.x.x.x ? . . . . . I am using a Dell Desktop with Intel Core I5 . . . We need

Music Maker

27 answers, most recent on 1/7/2025

RE: How to turn off loop preview?

Explain the easy part? :) It's exactly like MM, only it's just sound and nothing else going on. Plain and simple. Why would you have something strange popping up just to listen to sounds together? Nobody does that. Well, almost. You play the loops

ACID

9 answers, most recent on 5/1/2024

RE: ACID PRO - Unable To Launch - 'Creating Child Windows'

@SP. One of the first things I tired along with compatibility mode options. I was able to fix it though. I ran a Windows reset without wiping my files and programs. Once I did that - no issues loading. Possible there was some problem with .net

Movie Studio

2 answers, most recent on 8/13/2022

[Solved] Get rid of the "Upgrade Today" pop up

How can I get rid of the "Upgrade Today" pop up?? I have ticked the box marked "Do not show this message again" so many times but it has no effect. Please help!! I use Movie Studio 16.0 Platinum and have no need to upgrade.

Movie Studio

25 answers, most recent on 10/8/2025

Issues with MAGIX Video deluxe 2026 Plus

Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution... Number one, I'm having problems with my tracks.

Music Maker

9 answers, most recent on 4/2/2024

Soundpool Audio Error

I keep getting these pop-ups when I try to open a project using one of the soundpools I bought, but I can't seem to fix it. The files aren't adminstrator protected, the files haven't been moved that I can tell, they're in the same location.

Movie Studio

34 answers, most recent on 8/11/2024

RE: Movie Studio - Why so finnicky? An unknown error has occurred

@big_guitar That file that you shared the MediaInfo of is only a small file so could you share it on Google Drive, we can then see if it's a Magix problem or media problem. If you're unsure how - 1. Open Google, top right is a sq of 9 dots - Open

Movie Studio

11 answers, most recent on 2/12/2025

RE: Title templates

@Gid @johnebaker @AAProds @David-Jones8327 Hi Gid. I don't think I've moved the goal posts. I'm not trying to be obstinate. Just observing. If a given project of a given ratio and size already has a correctly specified file on the timeline then any

SOUND FORGE

2 answers, most recent on 3/31/2025

RE: Twice I have been sold a non working product

@jacc-Thorpe Hi . . . . I've been told that the voucher code is invalid . . . . Voucher codes are valid for 1 redemption only, just like any other purchase voucher. Once redeemed you get the serial number which is what you need to activate the

Movie Studio

7 answers, most recent on 11/14/2023

Paste effects to all selected?

If lets say you had 4 clips on the timeline, you select/highlight 3 of them, then change the size with SPR didn't there used to be a pop-up that asked if you want to apply the SPR to all selected?

Movie Studio

6 answers, most recent on 12/7/2022

[Solved] NewBlue Effects Bundle Have WaterMark Even After Registering

So, I’ve searched around the forums in case my issue already had a fix, but sadly couldn’t find anything that worked for my situation. As a brief rundown of my issue - I’ve been using Movie Studio 14 for many years without any issues. At the weekend

Music Maker

2 answers, most recent on 9/30/2023

Importing soundpool from Producer Planet

Hi, I have just downloaded Pop Guitar Only part 2 from Producer Planet, I have extracted the folder, how do I import this into my old version of Music Maker MX?

Movie Studio

5 answers, most recent on 7/18/2023

RE: In task manager the so-called Update Notifier takes permanent 20% cpu

@Arlene-Allen Quite often people get sick of the pop-ups so they uninstall it , I think, I don't mind the pop-ups & get them only when I first open MMS, since starting my PC this morning i've closed & opened MMS about 4 times to test this,

Other products

3 answers, most recent on 9/28/2022

[Solved] Error Code 29

Hello! When starting up my Audio & Music Lab 2014 Premium I was prompted that the licensing needed to be check and clicked on "check license now." After doing so a box popped up that said "Unfortunately your license was not successfully checked.