• Movie Studio

  One answer, on 4/26/2024

  Help. Me.
  I have been using Movie Studio Platinum 2024 for almost 6 months now, and I absolutely. DETEST. this program.I have been working on this project for 3 weeks, close to rendering it, however I can't seem to actually do anything because all it does is
• SOUND FORGE

  5 answers, most recent on 7/10/2023

  RE: Have SF12, updated to a new machine with windows 11, display issues
  So I tried emailing the above account ( infoservice@magix.net )  and received a reply from the sales department in Germany, in German.... Are you guys ok? Problem still on-going...
• ACID

  3 answers, most recent on 7/10/2023

  RE: Activate Acid pro10
  @John-Austin6952 In that case only sales support at infoservice@magix.net might be able to find your serial number if you tell them your payment information you used to buy ACID Pro 10.
• Music Maker

  7 answers, most recent on 2/3/2024

  RE: royality free older soundpools
  @richix Royalty free only means that you don't need to pay royalties (for example, a percentage of your revenue, a monthly or yearly payment etc.), so it's enough to pay once, but this doesn't mean you can use it commercially. Royalty Free License
• Music Maker

  7 answers, most recent on 8/3/2023

  RE: Purchased 2023 Premium, will not let me select the promised sounds
  @DeOnea-Christian Are you trying to run it on Android? This is a Windows software. For Android there is a separate version called Music Maker JAM. I suggest you contact sales support at infoservice@magix.net and ask them for a refund.
• Other products

  2 answers, most recent on 5/11/2023

  SoundPool sale
  When will the following SoundPool titles be part of a 70% off or 77% off sale?Wasted Generation - Complete BundleFrench House - Complete BundleLoopcraft - Complete BundleAnalogue Dreams - Complete BundleHere And Now - Complete BundleChillhop -
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @browj2 if you haven't used Pinnacle in 12 years, that's quite a long time to comment on features you haven't used or not even aware of. So how can you say they aren't "movies"? Do you know what a project suffix is in Pinnacle? It's as close as what
• ACID

  One answer, on 5/20/2023

  RE: Wrong Product Purchased
  @Just_Rite_Productions Just contact sales support at infoservice@magix.net They can refund your purchase.
• Samplitude

  6 answers, most recent on 2/7/2024

  RE: Integration of RipX Deep Audio
  @SP. Thank you sooo much, I finally got that working. You have no idea how long I spent last night trying to get that to work - I did find it briefly, but set it up wrong, then couldn't remember where I found the settings and spent the next 4 hours
• SOUND FORGE

  16 answers, most recent on 8/9/2023

  RE: Sound Forge 17 S# not working for POST 365 acc.
  @Salvador-Pelaez The Vegas 365 installer will include everything that comes with the normal Vegas 20 installer. If you can't get it to work you definitely need to contact sales support at infoservice@magix.net
• Off topic

  2 answers, most recent on 7/21/2023

  RE: [Closed] How do I get Cartoon Animator 5 with my vegas Purchase?
  @Jim-Gaynor Was Cartoon Animator included in the Sweetwater sale? If it's only listed on Magix' site you need to buy it there and not from Sweetwater. Otherwise check your order confirmation e-mail thoroughly for serial numbers and voucher codes.
• Music Maker

  5 answers, most recent on 7/21/2023

  RE: Mistakenly deleted
  @Danny-Gilbert You can always contact sales support at infoservice@magix.net If you buy the edition in the in-app-store I believe it will automatically unlock itself? Does it show in the welcome screen which versions you have in your account?
• Movie Studio

  18 answers, most recent on 3/19/2024

  RE: Insufficient memory to play the finished project video.
  Yes! trial version of VPX as per 4 comments above.As I'm going into a long project and I'll have to incorporate effects and quality. I'm evaluating whether to return to Vegas (now Pro) or move up to VPX. I consulted Magix sales and I can upgrade to
• Movie Studio

  23 answers, most recent on 10/11/2023

  RE: Mercalli V6 (with Movie Studio 2024)
  Hi. I did buy the Suite with Mercalli 6(?). If AAProd is Al, that's the link I used. That webpage was a special to purchase the combo. (Doesn't even have the option for the monthly subscription). Once I selected Purchase, then I was sent to a page,
• SOUND FORGE

  5 answers, most recent on 7/5/2023

  RE: Hello! I'm Klaus and trying to register Soung Forge 9.0
  I currently have Sony Sound Forge Audio Studio Version 9.0d (Build 232) and want to know if the upgrade to Magix Sound Forge Audio Studio 17 will work properly if I purchase it on sale.  
• ACID

  6 answers, most recent on 9/25/2025

  Does Acid pro have a CHANCE!!.
  Does Acid pro have a CHANCE!!. Recently the owners of Acid Pro Magix sold off Samplitude, Sequoia and Music Studio. Here's the article.https://www.soundonsound.com/news/boris-fx-acquire-sequoia-samplitude-music-studio These three DAW's were really
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  Well I did a little bit better, in as much as discovering that when selecting a section to delete, I forgot to click the scissors for both beginning and end of selection. However, that didn't do squat for selecting both tracks. I found it be so
• Music Maker

  2 answers, most recent on 7/29/2022

  [Solved] Does Vita 2 still exist, how do I find it?
  Hello, MM 2023 Premium v.31 here. During the last days of the July sale, I ended up purchasing some additional Vita Instruments. I was looking at getting a few more, which let me to searching the MM forum for "Vita." This brought up posts that
• Video Pro X

  4 answers, most recent on 6/28/2023

  RE: Installation Question-How many computers?
  From MAGIX Sales Dept. / Customer Service Manager in Lübbecke DE today: "the subscription can only be used on one device at a time." Trying to confirm this once again "on the other side" :)
• Movie Studio

  24 answers, most recent on 2/3/2025

  RE: Edited video length
  @Jennifer-Wilson Hi, I'm not sure what the problem is but Movie studio 2025 is not an upgrade from Movie Studio 17 Platinum, it's a completely different program. Magix have been doing this slight of hand offer to Vegas Movie studio owners with the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again My main concern about switching to someone I rely on for my PC needs is privacy. I have worked w/ this guy for probably 8 years and to be honest, he was hesitant about building me what I told him I wanted and within a price range Once he
• SOUND FORGE

  2 answers, most recent on 7/11/2023

  RE: additional licence
  @patrick-davis If you need a third seat licence you can likely buy it from sales support at infoservice@magix.net In the past I was able to buy additional seats for a reduced price without the need to buy the program again.
• Music Maker

  3 answers, most recent on 6/9/2023

  RE: music make 2017 and music 2020 I had paid money for both 260
  @john-Philibert We are only users like you. We cannot help you with administrative problems. No Magix staff is active here. Please contact sales support at infoservice@magix.net
• SOUND FORGE

  5 answers, most recent on 7/17/2023

  RE: Activation issue / Reinstall SoundForgeStudio16
  @Takao-Miyatani That's very odd the downloaded version also gave you error -14. Does Sourcenext also offer downloads? You can also try to contact sales support at infoservice@magix.net but it might take until next week before you'll get an answer.