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  • Movie Studio
    5 answers, most recent on 7/4/2025
    RE: MXMPEG2 Error 0110: no media decoder found
    @Steve-Summerlin @AAProds Hi Al. I can confirm there are definitely software options to encode and decode AV1 but I can't remember whether I got mine from the Microsoft store or not. Either way they were free. Unless you have at least an nvidia 4000
  • Photostory
    No answers, created on 7/2/2025
    Impossibilité de visionner les anciens diaporamas pour PC.
    En cliquant sur " start.hta " apparait le message suivant " This disc requires the use of an AciveX control which has failed to install properly. Select OK to try to allow to attempt to diagnose the problem, or Cancel to exit. " En cliquant sur OK,
  • Music Maker
    One answer, on 6/19/2023
    [Solved] Export sound with APU_ModerEQ_x64
    When I try to export the sound to the WAV format, the program crashes. Sometimes I manage to export it, but the sound quality is terrible, even though it sounded fine within the program. From my observations, it seems that the issue arises from
  • SOUND FORGE
    2 answers, most recent on 7/2/2023
    [Solved] SF pro 17 - not starting-up any more
    I have Sound Forge Pro 17. When I tried to start it, getting an error message that it cannot start. I have sent the message to Magix.I then uninstalled and reinstalled SF Pro 17. However the same problem. Would appreciate any advice. Windows 11 Home
  • Video Pro X
    One answer, on 3/31/2025
    [Solved] VEGAS Pro Post 21 が初回起動時から立ち上がりません
    VGAS Pro Post 21  Version21 .0(Build 108)ですが今までは Windows 10 Pro で何の問題も無く使用しておりました。Win10 サポート終了の前に Windows 11 Pro の新しいマシンを新たに仕立てるために まず従来のライセンスをディアクティベートし、VEGAS Pro Post 21
  • Movie Studio
    9 answers, most recent on 7/31/2025
    RE: How long does it take for customer support to respond?
    Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on
  • Movie Studio
    27 answers, most recent on 2/27/2025
    Neat Video - Version 6.0
    Greetings, There's an upgrade to version 6 of Neat Video if anyone is interested. After a quick play it does seem quicker and slicker but that could be just because I've spent money on it ☺️ Version 6.0 New render engine for smarter and faster
  • Movie Studio
    30 answers, most recent on 7/4/2024
    RE: My video is freezing when I try to export it. (MP4)
    @johnebaker Thanks, I don't know much about that side of things that's why I tagged you. 👍, I have an AMD CPU with no integrated graphics & a liquid cooler, + a GPU that's more than capable & 3 fans in my PC case cooling everything, (I
  • Other products
    3 answers, most recent on 2/2/2024
    [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
    I'm using Photo Manager 13.1.1.12 (edited typo) It worked fine for a long time. However, it now hangs on start up and becomes unresponsive, never taking any input at all. Task Manager shows Firebird SQL Server - MAGIX Edition (32 bit) taking a lot
  • Other products
    One answer, on 2/14/2026
    [Closed] Vegas Pro 23 HDR video rendering
    Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces
  • Movie Studio
    17 answers, most recent on 4/7/2024
    RE: The AV1 codec
    Regardless of what the theory is, a computer with a 770 and a 3060 or 4060 will encode AV1 at a user-set bitrate. Perhaps the required spec is the CPU. Thanks Andy.
  • Video Pro X
    4 answers, most recent on 7/20/2023
    RE: [Solved] cannot use hardware acceleration burning Blu-ray disc
    @Ralph_S Hi In the Program settings, Device options tab try changing the Import, processing and Export options to CPU, Intel Iris XE, RTX???? in turn and see which work best for your system. I have all 3 settings set to my RTX GPU. Which RTX GPU do
  • Video Pro X
    6 answers, most recent on 10/9/2024
    replay video clips in project mode
    Hi Forum,   I'm using Video Pro x16. When playback edited clips I am experiencing delayed playback, which is making it difficult to see how sync clips and audio are edited correctly. I have the project on Proxy, but this does not create the smooth
  • Movie Studio
    8 answers, most recent on 6/6/2024
    RE: [Solved] Imported videos have sound but all frames are black
    @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding
  • Audio Cleaning Lab
    6 answers, most recent on 2/15/2024
    RE: Recording through Import Vinyl stops prematurely
    @Ronald-Chin You can simply remove the code-formatting in your comment by placing the text cursor before the first letter of a paragraph and pressing the backspace key. Otherwise it's hard to read. You say that the program user interface freezes
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk Hi. I then don't understand why your Task manager is registering a second GPU along with a temperature reading. I need to ask @johnebaker or @Reyfox as they more knowledge about these things than I do as I have no experience with AMD CPUs. Hi
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk Hi. Just caught your last post as I was making my post at the time. Looking at what is and isn't running from the Task Manager results shows only one GPU in use. Are you only running one monitor? Getting the other GPU to kick in may help. John
  • Movie Studio
    62 answers, most recent on 5/4/2024
    RE: System hardware not being utilized
    @CubeAce Ray, sorry, my previous post was a little cryptic. I have Resizable BAR activated. @Former user this motherboard today costs £1k, the CPU cost £2k+ Mine cost £150 and £300. 😉
  • Other products
    One answer, on 9/16/2025
    [Closed] Vegas21 crashes on startup(0xc0000005)
    After installing some audio plugins from Boris, Vegas cannot start, version number Vegas21. I tried uninstalling Boris and Vegas, but it still cannot start. I once tried ctrl+shift to reset the Vegas settings, but it didn't work either.Problem
  • Movie Studio
    35 answers, most recent on 9/14/2023
    [Solved] Frame Could Not Be Calculated
    This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It
  • Movie Studio
    26 answers, most recent on 1/27/2024
    RE: An Error occured during Export
    @fishycomics I notice on your first image on exporting that you have multiple GPUs selected in the hardware acceleration options when you only have one. Try selecting using only one GPU in that Drop down menu. The selections should be Multiple GPUs,
  • Music Maker
    41 answers, most recent on 11/17/2024
    RE: Program reacts very very slow
    I, too, have encountered the problem. I have four computers: one gaming desktop I built myself, two gaming laptops, and one low-spec laptop I only use for writing. MMM runs great on my low-spec laptop and my desktop, and I only recently realized the
  • Video Pro X
    22 answers, most recent on 6/1/2024
    RE: My Video Pro X keeps crashing
    @KBL Hi Do note that an Intel CPU with integrated graphics is, IMHO, the preferred option, couple this with an RTX 4000 series or better, or Intel Arc A770 GPU will future proof your upgrade path to newer version(s) of VPX. HTH John EB
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
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