• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi . . . . a shuffle on the timeline between the MP4's is not working . . . . Did you try the method I mentioned in the last 2 paragraphs of my response to Gid above? John EB
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak See this topic regarding Smart Copy and how finicky it is. John EB   Hi John, Yes, but I really don’t understand why it would say there are effects active when they’re not?
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @emmrecs Methinks "copy" is not really just that. Topaz could be rewriting the head info that throws Magix. Magix has done this to me occasionally; seemingly bog-standard audio won't import. Try another capture process eg the Magix dongle with
• Music Maker

  2 answers, most recent on 7/18/2024

  RE: [Solved] How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• SOUND FORGE

  2 answers, most recent on 12/1/2023

  RE: [Solved] can't run without r/c admin
  @game-game It's a Windows 10 problem. A possible solution is here: https://www.magix.info/us/forum/program-will-not-open-unless-it-is-run-as-administrator--1207220/#ca1396227
• Music Maker

  One answer, on 4/30/2026

  RE: Music making for beginners
  @zivo Hi and welcome to the forum. You can download, from here, and install the trial version of Music Maker and try it for 30 days. The trial version will be limited in available Soundpools, Instruments and effects, however it will give you a good
• SOUND FORGE

  5 answers, most recent on 10/25/2023

  RE: [Solved] Sound Forge pro 11 Crashes
  @roderick-horn I found another comment. There the crash was fixed by setting Sound Forge to 8 bit and 256 colors. Make a right click on the shortcut icon > Properties >
• Movie Studio

  3 answers, most recent on 11/28/2025

  RE: Hi I am new to Magix
  @date-adventure Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required before posting.
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hello Janet, ....The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page..... I understand you completely. This is the site Magix
• Other products

  3 answers, most recent on 11/20/2025

  RE: Can't load Independence samples
  @SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: Upgrading from Movie Edit Pro to Video Pro X (16)
  Aha! Eureka! My bad. I only went as far as the Store tab, thinking that was where I should go for stock content. I went to the VPX help site
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  I too received the email with the name change to Video Deluxe. This should have been done a long time ago. I wonder what will happen to VPX now. https://lizenzguru.ch/magix-video-pro-x17.html Here is more info on VPX 17.
• SOUND FORGE

  2 answers, most recent on 3/31/2025

  RE: Twice I have been sold a non working product
  Problems redeeming voucher codes is usually the fault of the seller, which unfortunately is common and I usually recommend purchasing directly for Magix. Redeem voucher from third-party sellers like Best Buy, Musician's Friend, Guitar Center,
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger In this thread you were asked to supply the MediaInfo data for the files that were not working in an earlier version of PS, in addition to making changes to the Program Settings>Device options. These are both still relevant now,
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  This topic has been closed due to drifting away from the question of AI Media Management as asked by @bjtap The original question has been reposted here. John EBForum Moderator
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 Try recoding it with AVIDemux. I have posted instructions on my site here. Use the "MOV to MP4" procedure. It's a lossless process so you won't lose any quality; it just re-writes the header info. It would be worth shooting a short
• Movie Studio

  3 answers, most recent on 1/7/2026

  When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to
• Other products

  One answer, on 4/29/2025

  RE: [Closed] Missing video track - VEGAS 21
  @Bryce-Harbin99 Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Off topic

  163 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to
• Other products

  One answer, on 7/16/2024

  RE: [Closed] Adding app to vegus pro 21 suite
  @Raymond-Armbrust You need the Vegas forum https://www.magix.info/us/forum/vegas-support-forums-here--1294808/
• Other products

  2 answers, most recent on 8/16/2025

  RE: Son suturé sur vidéo
  @coline-d Bonsoir,   Une désaturation (de-clipping) peut atténuer ou éliminer la distorsion de saturation. Explication et solution en page 34 du guide de l’audio en vidéo téléchargeable gratuitement sur ce