Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Movie Studio
19 answers, most recent on 12/12/2021
RE: MTS Video Rotated After Save and Close / Open

@johnebaker Do you see the issue in MEP 2021 with the rotation controls - this normally appears when using mobile phone video recorded in portrait mode and has a rotation flag set ? John, it seems to be working OK here. I've added a portrait video,

Other products
One answer, on 12/7/2021
Auto retrieve and photo recognition

Can the system auto retrieve all photo's from a device (mobile phone) then delete multiple copies of same photo's. I am digging through multiple folders downloading and sorting. Taking forever. Can not see this capability in tutorials. Or this

Music Maker
3 answers, most recent on 11/28/2021
RE: Cannot use purchased copy of Music Maker

I logged in as suggested. I ought to explain that I do not have broadband and have to borrow a family member's mobile WiFi hub when I have to do this, as well as when I need to download any updates. I prefer not to be online. I was able to use the

Web Designer
One answer, on 11/27/2021
RE: pc and mobile version

@vivian-luteijn Hi There is some confusion here, as you have commented that they look correct on a mobile device browser, when does the mobile version look bad: In the preview browser? In a normal web browser? or when? When previewing a page or

Web Designer
One answer, on 11/27/2021
pc and mobile version

I made a website, regular and mobile version. after uploading some pages are good and others not good on mobile version. Appears just like the PC version but with offset and enlarged text/different color. Only when you do "open in browser" on your

Movie Studio
16 answers, most recent on 11/26/2021
RE: Magix Reboots itself at random

Windows 10 Processor AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.30 GHz RAM 8.00 GB (7.81 GB usable) Windows 10 Home 21H1OS build 19043.1348 Magix Version 21.0.1.104 Antivirus Windows Security? Are the graphics card drivers up to

Web Designer
3 answers, most recent on 11/22/2021
RE: Mobile Vewer

@David-Zeller Hi Do the following to create a new mobile variant from the main - note you will have to reposition everything in the new variant - see this Xara article . Before doing this I would suggest you save the project with a new name, remove

Web Designer
3 answers, most recent on 11/22/2021
RE: Mobile Vewer

@David-Zeller Hi The 2 sites look like you have unlinked the mobile version from the main version and created different pages for the mobile site - they have different names from the main site and there are at least 16+ pages compared to the main

Web Designer
3 answers, most recent on 11/22/2021
Mobile Vewer

Hi, I am using Ver. 18.with the newest update download. My main web pages are finished however when I look at the mobile pages, only part of my main page shows and a couple of pages down the line some show up, all of the other are blank except

Web Designer
One answer, on 11/16/2021
RE: Is there a way to capture what variant is being used from the browser?

@Ray-Palla Hi Web Designer does not support PHP, it uses jQuery for all the functionality of the website. Assuming you want to capture the viewer browser to deliver, for example, a mobile phone compliant version - Web Designer already does

Video Pro X
19 answers, most recent on 11/18/2021
RE: Export from ProX to mp4 file and get a green screen

@BSMan Hi Bob . . . . two were phones set to record in HD . . . . Mobile phones tend to record in variable framerate mode and are known to cause issues with several video editors including VPX if the range of framerate is too large the MediaInfo

Movie Studio
3 answers, most recent on 11/7/2021
RE: no sound after editing

AMD Ryzen 7 3700U med Radeon Vega Mobile Gfx 2,30 GHz. AMD radeonRX Vega 10 grafik movie edit pro 2015 plus MTS-fil 1 Export movie. Video as a MPEG video. Import video. 2 preset. Standard PAL AC3. start export. Download an extensionpackage.

Web Designer
5 answers, most recent on 10/31/2021
RE: Jotform is shrunk on mobile version but ok on main

Hi John, Thanks for your response. I have just checked it on my wife's phone as well and it is the same. Both phones are running Android 6.0 and we do not use Safari. For me the confusing bit is that it seems to work the 'Main' and not the Mobile. I

Web Designer
5 answers, most recent on 10/31/2021
RE: Jotform is shrunk on mobile version but ok on main

@Encomm Hi The membership webform displays correctly on an Android based mobile in Chrome. If you are looking at the website using Safari (iPhone) there have been issues reported with Safari not displaying some jQuery driven website features

Web Designer
5 answers, most recent on 10/31/2021
Jotform is shrunk on mobile version but ok on main

Hi, I have used the Jotform widget and successfully put a form on our website but the Mobile version, appears ok on my Xara screen but when published most of the form is hidden and cannot be viewed. The Iframe tool on Jotform was used to put the

Movie Studio
4 answers, most recent on 10/29/2021
RE: Unwanted picture rotation

@Craig-LaFond Hi and welcome to the forum Are the images from a mobile phone? If so this is a common problem depending on the make/model of phone. You need to rotate the images 90 degrees left or right to correct the orientation. As we do not know

Movie Studio
2 answers, most recent on 10/17/2021
RE: MEP MPEG-4 Export Presets

@jak.willis Hi In IIRC in MEP 2018 there should be the option File, Export to device. MEP 2022 has export presets for mobile devices, however there are 2 routes to getting to the settings File, Export to device then work through the options Click

Web Designer
7 answers, most recent on 10/17/2021
RE: Mobile Site corrupting main site

We used 480 for the mobile and 1000 for the mainwebsite all fonts are web safe and used in both sites.

Web Designer
7 answers, most recent on 10/17/2021
RE: Mobile Site corrupting main site

@Eileen-Cooper Hi . . . . Decided to add mobile site to an existing desktop site . . . . How, did you set it up as a variant of the main site, or create it from scratch? John EB

Web Designer
7 answers, most recent on 10/17/2021
Mobile Site corrupting main site

Using Xara Webdesign 18 on Windows 10. Decided to add mobile site to an existing desktop site, on preview everything looks great, but once published the whole thing is completely wrong on both sites, pages missing, titles and text overflowing edge