• Other products

  3 answers, most recent on 9/4/2025

  RE: CD Architect 5.2 dilemma
  @Steve-Pabst They recently added a new method to activate old Sony software. Read here: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• Music Maker

  2 answers, most recent on 4/28/2024

  [Solved] I need to update my payment card details
  I tried to purchase some more Soundpools today, but the purchases were declined due to my current Debit Card being closed by my bank due to fraudulent activity. I have logged on to my account and clicked on every tab available, but cannot find a way
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  I'm confused. The article talks about the new Infusion engine III. I already have the Infusion Engine III in VPX14. On the surface there seems little that is new over VPX 16. Certainly nothing additional to what I would like that I don't already
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  John I did that and then some. I sent the full serials and the old email and the new one which is the email I am using now. ABSOLUTELY NO REPLY FROM THEM. I am getting quite perturbed. Its just rude and uncalled for. Thank you for your comment  
• SOUND FORGE

  One answer, on 5/8/2026

  RE: SF 18 - Plug in chainer weirdness
  Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
• Photostory

  2 answers, most recent on 12/25/2024

  RE: [Solved] How to get Photostory to use my updated images?
  @woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while
• Music Maker

  6 answers, most recent on 8/10/2024

  [Solved] Question about commercial use and selling of music made with VST's
  Ok so my question is, If I bought VST's and made music of my own with them, no magix sound effect, or video or Loops. Just my own sound using the VST's and midi instruments plugged into my computer. Am I still restricted from selling my music
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Movie Studio

  11 answers, most recent on 4/11/2025

  [Solved] Extending or shortening the entire project
  Hi, I'm working in Movie Studio 2023 and I'm looking for a way to shorten the entire project by about 4%, and it sounds funny but I can't find a solution for this simple task in manuals, tutorials or anywhere on the web. Project consists of over 120
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  Hello @SP. This is completely new to me as a moderator. I'll check with Magix. I'll let you know as soon as I get a response. Regards,Rob
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @Theuns-Serfontein Hi, There is no recent update to Travel Maps. The current version is 5.0.0.501. Is that what you have? When I want to upload a custom PNG Image It doesn't want to upload the New Image, I have no trouble loading a custom PNG
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Sound Forge (9.0e and CD Architect neither one will send a Activation code!! the Serial #s are registered to me from new. I have been trying for m6 plus months and none suggested instructions work. Please advise and dont just blow me off,. Cheers
• Video Pro X

  8 answers, most recent on 8/28/2025

  RE: AI offline ?
  As @johnebaker pointed out, this isn't a question for this User Forum, but the VEGAS User Forum.
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again I agree with you! I know next to nothing about Snapdragon CPUs and am content to remain in my ignorance, at least for now! So the information from @Marc-Goder and @johnebaker was "news" to me. Jeff
• Photostory

  9 answers, most recent on 7/28/2024

  [Solved] Added text settings
  I'm running Magix Photostory Deluxe 2023 on Windows 11 on my HP laptop and I'm currently creating a DVD of my recent holiday. I'm now up to adding text to a number of the photos but I just can't work out how to keep the settings as I want them ...
• Music Maker

  One answer, on 3/7/2026

  It Keeps Telling Me To Load Up Installation CD
  I have an older version of Magix Music Maker and was trying to put it on my new laptop. I installed it, but when I try to open program, I keep getting a message to reload installation CD Rom and restart program. Why is this happening?
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @me_again Hi Andy, Yes, the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. Those buttons at the top are for this new app. The ones at the bottom open the legacy features. EDIT:
• Movie Studio

  6 answers, most recent on 9/5/2023

  [Solved] MP4 Problem
  Having paid for the MP4 feature I find it only worked with the current file I was editing. Having started a new file it has reverted to M2TS files only and not MP4. Does this mean I have to pay a fee for every new file?  
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi There is no quick and easy way, ie import all pages in one step, to do this, however try using this work around: Start a new project in Web Designer  Select File, Import and select the index.htm file  Add a new page  Repeat steps 2
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  This reminds me when an equity company bought Corel. Great promises of "new and improved", but that never materialized. They just wanted to keep people upgrading and buying. Eventually, everything was shut down (forums, beta, facebook) and yet, they
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  Thanks for your responses. I'm unhappy that MAGIX no longer supports my product but it has been 12 years since my original purchase. I plan to buy a new copy of Sound Forge Audio Cleaning Lab 4 from a reputable vendor (Sweetwater Audio). Hopefully
• Music Maker

  3 answers, most recent on 4/4/2026

  RE: Disable VST plugin scanning??
  There are many DAW's that once you scan them they are built in a table or something so that when you want to use the plugin it's there. I shut it off so it doesn't take long to startup. Also the only time I rescan is when I add a new plugin. Ray
• SOUND FORGE

  No answers, created on 12/15/2025

  Plugins shows a same generic control panel instead of a dedicated GUI
  a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  @bruce-m Welcome to the forums. As @AAProds writes, for any future questions you may wish to ask please create a new thread. Since your post here has nothing to do with the question raised by @Sylwia-Krasucka I am going to close this