• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Dear John Thank you so much for your helpful reply. Had the Magix support told me to "pressV" I would have saved hours of playing around with the program. Magix had told me to change the setting to CPU. It is already on CPU, so I think I'm ok. But
• Movie Studio

  9 answers, most recent on 10/10/2024

  RE: YouTube Shorts Help
  You're not to blame, AA, I genuinely appreciate that you took the time to explain. As CubeAce pointed out, it's my fault moreso for jumping the gun. Had I systematically gone through your steps, as he also pointed out, I would have hit that same
• Movie Studio

  9 answers, most recent on 10/10/2024

  RE: YouTube Shorts Help
  Thanks, John. I will re-read the first instructions, making sure I get all the steps, and then I will use your helpful instructions once I'm ready to export. I legit had no idea there were even multiple methods of exporting. I've used Magix ... I
• Music Maker

  3 answers, most recent on 8/6/2024

  timestretch or speeding up a song
  I have a very old version of Magix Music Maker (2005) and downloaded the free 2025 trial to see if I liked it and I cannot figure out how to speed up a song/track that I added to my project. It was as easy as right clicking on the track and clicking
• Audio Cleaning Lab

  4 answers, most recent on 7/21/2024

  Is this what I should purchase?
  I want to clean up unwanted sound on old home video's. Is the Sound Forge Audio Cleaning Lab4 what I should purchase? I'm a novice at this, so I don't want to get over my head. Appreciate any feedback from anyone.
• Samplitude

  2 answers, most recent on 5/14/2023

  [Solved] Samplitude won't open MIDI files
  HelloI don't know what happens but it doesn't open Midi files. I select the Midi file that I want to import, I accept and nothing happens. It happens 90% of the time. The remaining 10% shows a window where I can choose whether to import one track or
• Video Pro X

  2 answers, most recent on 11/16/2025

  [Closed] Vegas Pro version 22.
  Hi, I don't visit this site often so I don't know if I'm un the good past section for my version of Vegas or Vegas itself? I'll hope for the best. I had to reinstall my version because the Preview pane and tool boxes were always missing after
• Samplitude

  6 answers, most recent on 9/3/2024

  RE: Samplitude Pro X8 doesn't play in RemotePC
  OK, The RemotePC works correctly when I play a video from YouTube. It does NOT work when I play anything in Samplitude. That tells me Samplitude takes control of the sound and does not allow other players which can cause higher latency. I even tried
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  My apologies for my ignorance on these matters, but here are screenshots to what I am seeing to where you told me to pull up. It also doesn't appear it has loaded on the One Drive. Let me know what is next. I appreciate your patience.
• Photostory

  11 answers, most recent on 11/6/2024

  Cannot delete photos in Media Pool.
  Re Magix Photostory Deluxe 2023 Ver 22.0.3.150.(UDP3)  When starting a new project, a few photos remain in the Media Pool from the previous project! I cannot delete these photos. Surely clicking on the image and hitting delete should do it.  I tried
• Video Pro X

  40 answers, most recent on 6/7/2023

  [Solved] Sony FX3 files compatibility with Video Pro X
  I have been using Video Pro X with mov files, a Magix version I bought back in 2018, however, I cannot get any audio to play from my new Sony FX30 camera. (FX30 and FX3 use the same video/audio codecs) In the timeline I only see the video but no
• Movie Studio

  4 answers, most recent on 12/28/2024

  Resizing a speech balloon
  I'm trying to resize a speech balloon to fit some text. I mean to place them in a video. I finally figured out that there are really two objects, the text, and the balloon itself. But I still can't do anything with either. I tried to ungroup the
• Movie Studio

  One answer, on 5/8/2026

  [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of
• Music Maker

  15 answers, most recent on 5/22/2024

  RE: Mic sound distorted
  @emmrecs Thanks for all your help very much appreciated and your time to help me. I’ve ordered the correct cables and have ordered some studio speakers so I will connect the keyboard using mono cables to the lines in the interface then I’ll run the
• SOUND FORGE

  3 answers, most recent on 5/7/2023

  [Solved] Please - Help About Mix Channels
  Good morning guys !Forgive me if this message gets too long, I don't know how to express myself and I'm using google translator.I'm a hobbyist, not a professional. Sound Forge's manual talks about things professionals use, not common users. If
• SOUND FORGE

  4 answers, most recent on 2/19/2025

  RE: OZONE 9 mastering icons missing from my Sound Forge 18
  Hi rrau,I've installed them as VST-3.IIt looks that there are two entries for OZONE 9 Elements. No idea why, as after my first install didn't work, I've removed O9E using Revo Pro, before installing it again...I don't know what I'm doing
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Bol Thank you for responding. I understand and appreciate that the company is going through a transition. For the Forum Moderators, it must be difficult not to have a Magix Forum Manager to provide direction and feedback, but that does not mean the
• Music Maker

  2 answers, most recent on 11/17/2023

  RE: problem resizing a sample/wav file in Music Maker 2024 V 32.0.2.11
  Hi SP. Thank you kindly. This solution seems to be working. I appreciate it. Regards.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Movie Studio

  14 answers, most recent on 4/8/2024

  RE: upgrade advice - movie studio suite 2023 to movie studio suite 2024
  great timing guys the pc i was going to get has been sold, shop only had one i will get them to custom build a pc for me with the details from this thread thanks for advice..appreciated   Brian  
• Music Maker

  5 answers, most recent on 6/27/2024

  RE: Music Maker 2025 PREMIUM
  Thanks GRB. I have a Focusrite Scarlet Solo which works perfect with Cubase Pro 13. Tried using the Magic Low Latency but it then starts to stutter!! I have put a ticket into Support to see what they say.   Thanks for your response. Much
• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  Well the uninstall/reinstall did not help. Same message: "cannot establish an internet connection?" Any help is welcome. I produce backing tracks all day, and cannot master them right now;~) I don't see an option to email Magix CS..? Maybe they
• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  OK, I found the settings you referred to; and the http section was not checked. They now match your samples; I restarted my HP Envy laptop, but alas, the same SF "no connection" message. Thanks anyway for trying... I suppose I'll do the
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  @Timothy-Pugh You can also check the Windows Reliability Monitor. Press the Windows key and R on your computer keyboard and type perfmon /rel into the textbox and press Enter. This will open the Reliability Monitor. You can see where crashes